Norfolk · England

Toilet & ceramic chip repair in The Common, Norfolk

We travel to The Common for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Chips on the cistern lid
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in The Common

Toilet chip repair in The Common, done in place

We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. We regularly repair toilet pans, vitreous china and cisterns & lids, and the jobs we see most are chips on the pan or rim and marks on the outside of the pan.

Whatever the size of the job, it’s backed by a one-year guarantee. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
The Common (NR20)
Area hub
Norfolk
Cover
One year on every repair
Price
From £95. Fixed and free, based on photos
Call
0345 017 0787
Updated
23 October 2026
Chunk missing from a toilet pan, shown before and after repair

Repairing versus replacing in The Common

Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.

Why us?

  • One price list for the entire UK
  • Rooms protected and left tidy
  • Every repair guaranteed for a year
  • Most jobs done in one visit

Take a look at our prices page.

What affects the price in The Common

Repairs from £95. A fixed quote means you know the cost before booking. We look at:

  • The material and finish
  • Whether it’s a chip, crack, burn or wear
  • The size and number of damaged areas
  • How hard the colour is to match

Compared with replacing, a repair is usually a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Send photos for a quote

We price nearly every job from pictures. This is what to send:

  • Good light, ideally daylight, without flash glare
  • A picture taken from further back
  • Where you are, by postcode
  • A clear, close picture of the problem area

Pricing is simple: take a close-up of the damage and a picture from further back, send them over with your postcode, and we’ll reply with a fixed quote. Quotes are free and no obligation.

About The Common

The Common is about 6 miles north of Wymondham, in Norfolk. We agree a date that works for you, and you’ll know when to expect us, so you are not left waiting in all day. We work in all 797 towns and villages across Norfolk, from the larger towns to small villages.

Here we cover the NR20 postcode area. We also cover the places around The Common: East Tuddenham (1 mile north-west), Welborne (2 miles west), Brandon Parva (2 miles south-west), Hockering (2 miles north) and Barnham Broom (2 miles south). We also work in nearby towns such as Norwich (9 miles east), Dereham (6 miles west), Wymondham (6 miles south), Sprowston (10 miles east), Thorpe St Andrew (11 miles east) and Attleborough (10 miles south).

Near you in The Common

Locally, our jobs take us to homes close to Church of All Saints. Further afield, we also cover the area around Costessey Hall (4.9 miles east).

Map of The Common © OpenStreetMap contributors

For landlords and businesses

For developers and builders, we fix damage before handover. We can visit several plots in one trip.

We are used to working with agents and managing companies. Send the address, photos and access details and we will arrange it.

Your questions about toilet chip repair in The Common

When can you do it?

We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.

Are there extra charges for The Common?

Travel is included in the price, with the same prices everywhere we work.

Do you work in The Common?

Yes, we do. We send a technician to The Common for every job, and the price is the same as everywhere else.

Do you work for landlords and businesses?

Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.

Do I need to be at home?

Yes. We need access to the room while we work, at a time we agree with you.

Is a repair better than a new one?

Generally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

Will it make a mess?

Dust sheets and masking go down before we start, and tidy up before we leave.

Is there any odour?

A little, depending on the job. Ventilation keeps it to a minimum, and it soon fades.

Can I fix it myself?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

What we do, step by step

On the day, we arrive at the time we’ve agreed, cover the area with dust sheets and masking, and set to work. Expect it to take an hour or two. We clean up when we’re done and tell you when it’s ready to use.

  1. We clean and dry the damaged area.
  2. Missing material is filled and rebuilt to the original shape.
  3. It’s sanded flush.
  4. We colour-match and finish the glaze.
  5. We polish the repair to blend it in.

How to prepare

  • Keep children and pets away from the room on the day
  • Tell us about any previous repairs or coatings
  • Clear the area around the damage

Ask for a price

The quickest way to a price is to send two or three pictures through our quote form or call us. We will tell you honestly if a repair is the right fix.

Get a free quote

Read more

Honest limits

A few problems are outside what a surface repair can do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think before booking.

Materials we repair

  • Vitreous china
  • Toilet pans
  • Cisterns & lids
  • Pedestals
  • Porcelain

Common problems we fix in The Common

Toilets and cisterns generally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

If you can see any of these, send us a picture:

  • Marks on the outside of the pan
  • Damage from dropped items
  • Chips on the cistern lid
  • Pieces knocked off during fitting

What your quote should include

  • How the room is protected while they work
  • How long it needs to cure
  • Whether cleaning and preparation are in the price
  • Whether the price covers travel

10 questions to ask before you book

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About our accreditations · Every repair comes with a one-year guarantee.

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