Dorset · England
Toilet & ceramic chip repair in The Folly, Dorset
Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in The Folly. Send photos for a free, fixed quote.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan
Toilet chip repair in The Folly, done in place
Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. We regularly repair vitreous china, porcelain and pedestals, and common reasons people get in touch are marks on the outside of the pan and chips on the pan or rim.
You are covered after we leave: each job carries a one-year guarantee, and we’ll explain exactly what it covers when we quote. Avoid dropping heavy items and clean the outside of the pan gently.
- Area
- The Folly (DT11)
- Area hub
- Dorset
- Cover
- A year, on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Should I try a DIY kit first?
For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.
For landlords and businesses
We regularly work with letting and managing agents. Just send pictures, the address and how to get access.
We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
The process
We begin by going over the job with you, so there are no surprises. After that, protection goes down around the work area and the work begins. It normally takes one to two hours, and we’ll tell you if anything changes.
- First the damaged area is cleaned and dried.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Before we arrive
- Plan for the room to be out of bounds to pets and children
- Tell us if there are stairs or a lift
- Mention any earlier repairs or resurfacing
Get a quote
To get a price, send a couple of pictures using our quote form or call us. We’ll tell you honestly if a repair is the right fix.
Related advice
How we price toilet chip repair
Repairs from £95. We give every job a fixed quote from photos. These are the things that affect it:
- How many items we do on one visit
- Whether old repairs or coatings need taking off
- Access to the area
- The type of damage
There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
How to get a fixed quote
It only takes a minute to photograph the damage, and it saves a visit. Please include:
- Details of any past repairs
- A wider photo showing the entire toilet
- Natural light rather than flash
- What it’s made of, if you know
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.
FAQs for The Folly
Is it worth repairing rather than replacing?
Generally, when the rest is in good condition. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.
Will the price change on the day?
We will show you and explain before doing anything extra. You won’t be charged for anything you haven’t agreed.
What do you need from me?
Photos of the damage, a photo of the whole toilet and your postcode. After that, we just agree a date.
Can pets and children be at home?
Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.
Can a chipped toilet be fixed?
Yes. We repair chips on pans, rims, cisterns and lids.
What happens after I send pictures?
We review the photos and send a fixed quote with dates.
Can you quote from pictures?
Generally, yes. Clear pictures let us give you a fixed quote without visiting.
Do you cover The Folly?
Yes. We work across the UK and come to The Folly. Send pictures and we will quote, or call 0345 017 0787.
What we are called out for in The Folly
Toilets and cisterns normally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
Most people contact us when they notice something like this:
- Damage from dropped items
- Chips on the cistern lid
- Marks on the outside of the pan
- Pieces knocked off during fitting
What to look for in a quote
- How soon you can use it again
- How to look after the finish
- How the room is protected while they work
- The length of the guarantee and what it covers
Repairing versus replacing in The Folly
Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Prices start from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Photos let us give you the exact figure.
What you get with us
- Most jobs done in one visit
- A year’s guarantee on all work
- Accredited with CHAS, Constructionline and SafeContractor
- Nothing taken out or refitted
Read our full price list.
Where we work around The Folly
The Folly is about 3 miles west of Blandford Forum, in Dorset. We agree a date that works for you, and you will know when to expect us, so there is no waiting around. The Folly is one of 462 towns and villages in Dorset we cover.
All of DT11 is within our area. If you are just outside The Folly, we cover Durweston (1 mile east), Shillingstone (2 miles north-west), Winterborne Stickland (2 miles south), Winterborne Houghton (3 miles south-west) and Belchalwell Street (3 miles west). Further out, we also cover Dorchester (15 miles south-west), Wimborne Minster (12 miles south-east), Blandford Forum (3 miles east), Verwood (15 miles east), Gillingham (12 miles north) and Shaftesbury (9 miles north).
Landmarks near The Folly
We visit homes around Bryanston School, Church of St Nicholas and Durweston CofE VA Primary School, among other places. Further afield, we also cover the area around Blandford Fashion Museum (3 miles east) and Blandford Community Hospital (2.7 miles east). Open spaces near The Folly include Hod Hill and Girdlers Coppice.
Towns and villages near The Folly
More services for The Folly
When a repair is not the answer
Honesty matters more than a booking, so here’s what a repair can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer before you book.
Surfaces we repair
- Vitreous china
- Cisterns & lids
- Porcelain
- Pedestals
- Toilet pans
About our accreditations · Every repair comes with a one-year guarantee.
