Shropshire · England
Toilet & ceramic chip repair in Tong, Shropshire
Fixed-price toilet chip repair in Tong and the surrounding area, generally in one visit.
- Repairs from £95
- Pieces knocked off during fitting
- Chips on the pan or rim
Should I try a DIY kit first?
If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
Toilet chip repair at your home in Tong
Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we will say so if we find one. Typical jobs include marks on the outside of the pan and pieces knocked off during fitting, across pedestals, cisterns & lids and toilet pans.
Every repair is covered by our one-year guarantee, wherever you are in Shropshire. Avoid dropping heavy items and clean the outside of the pan gently.
- Where
- Tong (TF11)
- Region
- Shropshire
- Warranty
- One year on every repair
- Price
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Towns and villages near Tong
Other services in Tong
How the visit works
A typical visit goes like this: we arrive at the agreed slot, protect everything around the work area, do the job and tidy away. Allow an hour or two. Before leaving, we tell you when it can be used and how to care for it.
- First the damaged area is cleaned and dried.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Have a window or extractor fan available
- Let the surface dry out before the visit
- Mention any parking restrictions or tricky access
Ask for a price
For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.
Related advice
Covering Tong
Tong is about 7 miles east of Telford, in Shropshire. Book a date that suits you, and you’ll know when to expect us, so you are not left waiting in all day. Tong is one of 433 towns and villages in Shropshire where we work. Our jobs stretch from Tong to Birmingham (22 miles away).
All of TF11 is covered, from the main roads to the quietest streets. We regularly work on streets such as Hubbal Lane and Newport Road and the roads around them. Other places close to Tong include Shackerley (1 mile south-east), Donington (2 miles south), Albrighton (2 miles south), Weston-under-Lizard (2 miles north) and Bishops Wood (3 miles north-east). Larger places within reach include Madeley (7 miles west), Bridgnorth (10 miles south-west), Shifnal (3 miles west), Broseley (9 miles south-west), Much Wenlock (12 miles south-west) and Highley (15 miles south).
What’s near Tong
Our clients here include homes close to Donington and Albrighton and Church of St Bartholomew. The nearest railway station is Cosford station, roughly 1.4 miles south of the centre. Nearby you will also find RAF Hospital Cosford (1.1 miles south) and Tong Castle (within half a mile south-west). Not far away are White Sitch.
Common questions in Tong
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We fix chips and broken pieces.
Can you repair something that is been repaired before?
In most cases. The old repair comes out first, so let us know about it.
Will it make a mess?
Dust sheets and masking go down before we start, and tidy up before we leave.
Are you accredited?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Is a repair better than a new one?
In most cases, yes. A repair skips the removal, fitting and redecorating. We’ll be honest if it’s not worth it.
Can tenants book a repair?
We can work for tenants, landlords or agents. Get your landlord’s agreement first.
What happens if you find more damage?
We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.
Can a chipped toilet be fixed?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Repair or replace in Tong?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Prices start from £95. We do not add extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Why book with us
- Straight answers about what a repair can do
- Everything repaired in place
- Most jobs done in one visit
- Every repair guaranteed for a year
See our full price list.
Landlord and trade work in Tong
Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.
When we’d advise against a repair
Some problems need a builder, plumber or fitter rather than us:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we will give you a straight answer.
Materials we work on in Tong
- Cisterns & lids
- Vitreous china
- Porcelain
- Pedestals
- Toilet pans
When to call us in Tong
Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
The most common problems we are called about are:
- Damage from dropped items
- Chips on the pan or rim
- Chips on the cistern lid
- Pieces knocked off during fitting
What to look for in a quote
- When it can be used again
- How your room will be protected
- Whether there are any call-out or travel charges
- Who turns up on the day
What affects the price in Tong
Prices start from £95. You will know the full cost before you book. We take into account:
- The material
- How easy the damage is to reach
- Whether old repairs or coatings need taking off
- What kind of damage it is
The price depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. We give a fixed price from your photos, so you know the cost before booking.
Quotes from your photos
We price nearly every job from pictures. This is what we need:
- A coin beside the damage so we can judge size
- A clear, close picture of the problem area
- What it’s made of, if you know
- Daylight if possible, and no flash reflection
Getting a price is easy: take a close-up of the damage and a picture from further back, send them to us with your postcode, and we’ll reply with a fixed price. Quotes are free and you’re under no obligation.
About our accreditations · Every repair comes with a one-year guarantee.
