County Durham · England

uPVC Repair in New Coundon

Scratch, chip, burn and hole repairs to uPVC windows, doors and sills in New Coundon, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Chips and dents
  • Holes from removed fittings and alarms
Surface Doctor technician repairing a wooden kitchen worktop

Need uPVC repair in New Coundon?

uPVC repair in New Coundon without replacing anything

We fill and refinish the damage so it blends into the frame, woodgrain finishes included. We also do snagging repairs for builders. If you’re dealing with chips and dents and scratches from ladders and furniture, we can normally put it right, whatever the material.

The work is covered for a year after we finish. If anything isn’t right, ring us and we’ll sort it. Clean with warm soapy water and a soft cloth. Don’t use solvents or scourers.

Before and after: a chipped white edge filled and refinished
Location
New Coundon (DL14)
Region
County Durham
Cover
One year on every repair
Price
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Page updated
23 October 2026

What uPVC repair costs

Repairs from £95. Every quote is fixed and free. What we take into account:

  • Previous DIY repairs that have to come out
  • Access to the area
  • The size and number of damaged areas
  • The material and finish

There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.

Send photos for a quote

Almost every job we do is priced from pictures. This is what we need:

  • The postcode, so we can plan the visit
  • Any details about the material
  • One sharp close-up of the damage
  • Daylight if possible, and no flash reflection

Getting a price is easy: take a close-up of the damage and a photo from further back, send them over with your postcode, and we will reply with a fixed price. There’s no charge for the quote and you’re under no obligation.

Should you replace it?

A new window, door or sill is a much bigger job, and it may not match the rest after years of weathering. A repair leaves the unit in place. Repairs from £95, with every job priced individually. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

Why us?

  • Dust sheets down, tidy finish
  • Colour-matched on site
  • Nothing taken out or refitted
  • We come to you, anywhere in the UK

Read our full price list.

Your questions about uPVC repair in New Coundon

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

Can landlords book you?

Yes, often. We quote for multiple addresses and fit around tenancy changeovers.

Is the work guaranteed?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

Is it OK to have pets in the house?

Just keep them out of the work area. We’ll let you know when it’s safe to use again.

Can you repair something that is been repaired before?

In most cases. The old repair comes out first.

How quickly can you book me in?

We will give you dates with your quote. Tell us if you need it done quickly.

Can tenants book a repair?

Yes. Ask your landlord first, and we can send them the quote if that helps.

Is there any odour?

There can be some smell while we work. It clears as the materials cure.

Covering New Coundon

New Coundon is about 2 miles north-east of Bishop Auckland, in County Durham. From the centre of New Coundon to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. New Coundon is one of 329 towns and villages in County Durham where we work. We work right across the region, from New Coundon to Newcastle upon Tyne (22 miles away).

Our technicians cover all of DL14 and the streets around it. Local streets include Durham Road, Hazlebank and West Park. Nearby, we also work in Coundongate (1 mile south-west), Coundon (1 mile south-east), Grange Hill (1 mile south-east), Auckland Park (1 mile south) and Leeholme (1 mile east). Larger places within reach include Durham (9 miles north), Consett (15 miles north-west), Newton Aycliffe (4 miles south-east), Spennymoor (3 miles north-east), Chester-le-Street (13 miles north) and Peterlee (14 miles north-east).

Around New Coundon

Around New Coundon, we work in homes near King James I Academy, Church of St James and The Miners Arms, among other places. You will also find Victoria Lane Academy (0.8 miles east) and Auckland Castle Park (0.8 miles west). New Coundon’s nearest station is Bishop Auckland station, roughly 1.4 miles south-west. Nearby you’ll also find Bishop Auckland Hospital (1.4 miles south-west) and Auckland Castle (0.9 miles west).

Map of New Coundon © OpenStreetMap contributors

What we are called out for in New Coundon

uPVC is hard-wearing, but it does get damaged: ladders, tools and building work scratch and chip it, candles and cigarettes burn sills, and old fittings leave holes.

Customers usually contact us about:

  • Burns on sills
  • Scratches from ladders and furniture
  • Holes from removed fittings and alarms
  • Damage during building work

What your quote should include

  • What prep work is covered
  • How the colour is matched
  • Who turns up on the day
  • How your room will be protected

10 questions to ask before booking

What happens on the day

On the day itself, there is little for you to do. Show us the job, point us to the room, and we will take it from there. Most visits take a few hours, tidy-up included.

  1. We start by cleaning the frame.
  2. Next we fill the damage.
  3. We smooth the repair.
  4. We colour-match the finish, including woodgrain effects.
  5. Finally we blend it into the rest of the frame.

Before we arrive

  • Let us know which floor the room is on
  • Let us know if it has been repaired before
  • Open a window if you can

Ask for a price

Upload photos of the damage and a wider shot of the whole item, and tell us you’re in New Coundon, and we will come back with a fixed quote.

Get a free quote

Advice

Landlords, agents and businesses in New Coundon

Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.

If you manage property in New Coundon, we can repair and quote for several addresses together. Send pictures for each one and we’ll come back with a combined price.

DIY repairs versus a professional job

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is generally cheaper.

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

When a repair isn’t the answer

We would rather lose a job than do one that will not last, so these are the limits:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

Not sure? Send photos and we’ll give you a straight answer before booking.

Materials we repair

  • Coloured and woodgrain uPVC
  • Window frames & sills
  • Doors & door panels
  • White uPVC
  • Conservatory frames
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.