Suffolk · England
uPVC Repair in Cratfield
Scratch, chip, burn and hole repairs to uPVC windows, doors and sills for householders, landlords and businesses in Cratfield. Send photos for a free, fixed quote.
- Repairs from £95
- Damage during building work
- Scratches from ladders and furniture

How we handle uPVC repair in Cratfield
The damage is filled and refinished so it blends into the frame, woodgrain finishes included. We also do snagging repairs for builders. We regularly repair coloured and woodgrain uPVC, window frames & sills and white uPVC, and people most often call us about scratches from ladders and furniture and damage during building work.
The work is covered for a year after we finish. If anything isn’t right, ring us and we’ll come back. Warm soapy water and a soft cloth are all it needs. Don’t use solvents or scourers.

- Area
- Cratfield (IP19)
- County
- Suffolk
- Warranty
- 12 months on all our work
- Price
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
FAQs for Cratfield
Can pets and children be at home?
On the day, the room should be kept clear of pets and children.
Do you cover the entire of Suffolk?
Across the UK, and that includes Cratfield. Our prices are the same everywhere.
Can you price it without visiting?
Typically, yes. A close-up and a wider photo are enough to give a fixed quote.
Can I add another job to the visit?
Yes. Doing several items on one visit typically costs less than separate visits. Include pictures of each item.
Is it messy?
No. The work area is masked and covered, and we leave the room clean.
Are you a vetted contractor?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Is there a guarantee?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Will there be a smell?
A little, depending on the job. Ventilation keeps it to a minimum, and it soon fades.
What we’re called out for in Cratfield
uPVC is tough but not indestructible: ladders, tools and building work scratch and chip it, candles and cigarettes mark sills, and old fittings leave holes.
Customers typically contact us about:
- Chips and dents
- Scratches from ladders and furniture
- Holes from removed fittings and alarms
- Damage during building work
Comparing quotes
- How to care for the finish
- What happens if they find more damage
- The length of the guarantee and what it covers
- Whether the price covers travel
Places near Cratfield
What else we do in Cratfield
What we do, step by step
Visits start with a quick look at the job together, so you know exactly what we’re doing. Next, we cover and mask everything nearby and the work begins. It normally takes a few hours.
- We clean the frame or panel.
- We fill scratches, chips and holes.
- We sand the repair smooth.
- We match the colour, including woodgrain finishes.
- We blend the repair into the surrounding surface.
Getting ready for the visit
- Point us to the nearest place to park
- Open a window if you can
- Clear the area around the damage
Ask for a price
Upload pictures of the damage and one of the entire item, and tell us you are in Cratfield, and we will come back with a fixed quote.
Read more
Should I try a DIY kit first?
You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
If you are set on a kit, follow its instructions closely, and give it the full curing time. If it doesn’t work out, we can still repair it properly.
When a repair isn’t the answer
Not everything can be repaired, and we will tell you before we start. We can’t fix:
- Failed or misted double glazing units
- Broken locks, hinges or mechanisms
- Frames that are warped or out of square
Not sure? Send pictures and we’ll give you a straight answer.
What we work on
- Coloured and woodgrain uPVC
- Doors & door panels
- Conservatory frames
- Window frames & sills
- White uPVC
Cratfield and nearby
Cratfield is about 17 miles south-west of Lowestoft, in Suffolk. We agree a date that works for you, and we will give you an arrival time in advance, so you are not left waiting in all day. We cover 731 places across Suffolk, from the larger towns to small villages.
Here we cover the IP19 postcode area. Streets in the area include The Street, Church Road and Bell Green, and we cover them all. If you are just outside Cratfield, we cover North Green (1 mile north-west), Ubbeston (2 miles south), Laxfield (2 miles south-west), Metfield (3 miles north) and Ashfield Green (3 miles west). Further out, we also cover Beccles (11 miles north-east), Diss (12 miles west), Bungay (9 miles north), Halesworth (5 miles east), Leiston (11 miles south-east) and Carlton Colville (15 miles north-east).
Around Cratfield
In Cratfield, that means homes near Cratfield Poacher pub and Church of St Mary, among other places. The nearest railway station is Halesworth station, about 5 miles east. A little further out are Laxfield and District Museum (2 miles south-west). Open spaces near Cratfield include Winks Meadow.
Repair or replace in Cratfield?
Replacing the frame or sill costs far more, and new uPVC may not match the weathered frames around it. A repair leaves the unit in place. Repairs from £95, with every job priced individually. Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access.
Why choose Surface Doctor in Cratfield
- One-year guarantee on every repair
- Accredited with CHAS, Constructionline and SafeContractor
- Honest advice, even when it means no job
- Dust sheets down, tidy finish
Take a look at our pricing.
Landlord and trade work in Cratfield
We carry out planned and one-off repairs for housing associations and facilities teams in Suffolk and across the UK. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
For developers and builders, we fix damage before handover, saving last-minute replacements. Several plots can be done in one visit to keep costs down.
How we price uPVC repair
Prices start from £95. A fixed quote means you know the cost before booking. We look at:
- Whether we combine several jobs
- How hard the colour is to match
- Where the damage is and how we get to it
- The material
Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Send pictures and we will give you the exact figure.
Getting a price from pictures
Good pictures mean an accurate price. Here’s what helps:
- What it’s made of, if you know
- Your postcode, so we can check dates
- Whether it’s been repaired or coated before
- A coin or ruler next to the damage for scale
There is no need for us to visit first. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
About our accreditations · Every repair comes with a one-year guarantee.

