Greater London · England
uPVC Repair for Custom House homes
Our repair technicians come to Custom House for scratch, chip, burn and hole repairs to uPVC windows, doors and sills. Nothing is taken out, with a one-year guarantee.
- Repairs from £95
- Damage during building work
- Chips and dents
Should you replace it?
Replacing the frame or sill costs far more, and it may not match the rest after years of weathering. A repair leaves the unit in place. Our uPVC repair starts from £95. We charge the same wherever you are, with no extra for Custom House. The job itself decides the price: the material, the amount of damage and how many items.
Why book with us
- We come to you, anywhere in the UK
- No extra charge for your area
- Accredited with CHAS, Constructionline and SafeContractor
- Nothing taken out or refitted
See our pricing.
How we handle uPVC repair in Custom House
We also do snagging repairs for builders. The damage is filled and refinished so it blends into the frame, woodgrain finishes included. Our technicians work on coloured and woodgrain uPVC, conservatory frames and window frames & sills, and people most frequently call us about scratches from ladders and furniture and holes from removed fittings and alarms.
We guarantee the work for a year. If there is a problem with the repair within the year, we return and sort it. Clean with warm soapy water and a soft cloth. Do not use solvents or scourers.
- Area
- Custom House (E16, E13)
- County
- Greater London
- Guarantee
- One year on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
How the visit works
On the day itself, there’s little for you to do. Show us the job, point us to the room, and we will get on with it. The job generally runs to a morning or an afternoon.
- We start by cleaning the frame.
- Scratches, chips and holes are filled.
- The repair is sanded smooth.
- We match the colour, including woodgrain finishes.
- The repair is blended into the surface around it.
How to prepare
- Mention if the room is upstairs or in a flat
- Mention any earlier repairs or resurfacing
- Point us to the nearest place to park
Ask for a price
To get a price, send a couple of photos through our quote form or call us. We will tell you honestly whether it can be repaired.
Related advice
Also near Custom House
More services for Custom House
Should I try a DIY kit first?
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is usually cheaper.
When a repair is not the answer
A repair is not always the answer, and we’d rather say so up front. Repairs won’t solve:
- Failed or misted double glazing units
- Broken locks, hinges or mechanisms
- Frames that are warped or out of square
Send us pictures and we will tell you honestly before you book.
What we work on
- Coloured and woodgrain uPVC
- Doors & door panels
- Conservatory frames
- Window frames & sills
- White uPVC
For landlords and businesses
We are used to working with agents and managing companies. Send the address, pictures and access details and we’ll handle the rest.
We work for landlords, letting agents and housing providers in Custom House as well as householders. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
Our work in Custom House
Custom House is about 1 mile south of Canning Town, in Greater London. Customers in Custom House get the same service as everywhere else we cover: a fixed price from your pictures, and a technician at your door on the day. We cover 764 places across Greater London.
Every address in E16 and E13 is within our area, from the main roads to the quietest streets. You’ll find streets such as Tree Road, Ethel Road and Booth Road, and we cover them all. Being close to the A1020, Custom House is simple for us to get to. We also travel to West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). Larger places within reach include London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Near you in Custom House
Around Custom House, we work in homes near St Matthew's Church, Royal Docks Academy and Thames Barrier Park. You’ll also find The Connaught Tavern (under half a mile east), The Royal Docks Community School (within half a mile north-east) and St Joachim's Catholic Primary School (under half a mile north). There’s a railway station in Custom House itself: Custom House station. Other landmarks nearby include East Ham (2 miles north-east) and Greenwich Castle (2.5 miles south-west). Not far away are Gilbert's Pit and Tower Hill.
Custom House questions
Can tenants book a repair?
Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted.
Is it safe with children and pets around?
We ask you to keep children and pets out of the room while we work. The rest of the house is unaffected.
When can you do it?
It depends on the time of year and where you are. We’ll offer you dates when we send your quote.
Do you work in Custom House?
Yes, we do. Technicians travel to Custom House from across the region, with no extra charge for travel.
Do you charge for travel?
No. Our quotes include travel, and we charge the same wherever you are.
Do you work for landlords and businesses?
Yes, frequently. We can quote for several properties together and work between tenancies.
What happens after I send photos?
You’ll get a fixed quote back, plus dates. There is no obligation to book.
Can a burnt window sill be fixed?
Yes. We fill and refinish the burnt area to match.
When to call us in Custom House
uPVC is tough but not indestructible: ladders and building work leave scratches and chips, candles and cigarettes burn sills, and removed fittings leave holes.
Contact us if you’ve noticed any of these:
- Scratches from ladders and furniture
- Damage during building work
- Burns on sills
- Holes from removed fittings and alarms
Questions to ask before booking
- How your room will be protected
- Whether the price is fixed and includes VAT
- How to look after the finish
- Whether the price covers travel
How we price uPVC repair
Repairs from £95. We give every job a fixed price from photos. This is what makes a difference:
- Doing more than one item at once
- The material
- What kind of damage it is
- Any earlier repairs that need removing first
Compared with replacing, repairing generally costs far less, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Send pictures for a quote
Almost every job we do is priced from pictures. This is what to send:
- Your postcode, so we can check dates
- Something in shot to show the size
- A wider photo showing the entire window, door or sill
- What it’s made of, if you know
Pricing is simple: snap the damage close up and then the whole item, send them to us with your postcode, and you will get a fixed quote back. There’s no charge for the quote and you are under no obligation.
About our accreditations · Every repair comes with a one-year guarantee.
