Greater London · England
Wood & laminate floor repair in Custom House, Greater London
Scratch, dent, chip and burn repairs to wood and laminate floors at your home in Custom House, with a one-year guarantee on every repair.
- Repairs from £95
- Gouges from moving appliances
- Burns
Wood floor repair in Custom House, done in place
We repair damaged boards in place, matched to the colour and grain. Laminate swollen by water can’t be repaired, and we will tell you if that’s the case. We work on wood-effect vinyl (ask us), engineered wood and laminate flooring, and people most often call us about chipped board edges and dents from dropped items.
Every job is backed for twelve months. We return to put right any problem with the work. Put felt pads on furniture legs and wipe spills right away.
- Area
- Custom House (E16, E13)
- Region
- Greater London
- Warranty
- One year on every repair
- Price
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
The process
Nothing needs to be moved out of the room. We bring everything we need with us, lay protective sheets and get going once we have agreed what we’re doing. Most jobs take a morning or an afternoon, and you’re welcome to carry on with your day while we work.
- First the damaged area is cleaned.
- Dents, chips and gouges are filled.
- We sand the repair flush with the board.
- We recreate the colour and grain by hand.
- The repair is finished to match the floor’s sheen.
Preparing for the visit
- Have somewhere for us to park nearby if possible
- Keep pets and children out of the room while we work
- Tell us if there are stairs or a lift
Ask for a price
To get a price, send a couple of photos through our quote form or ring us. We will say straight away whether it can be repaired.
Related advice
Also near Custom House
More services for Custom House
Repairing versus replacing in Custom House
Swapping a damaged board can mean lifting the floor back to it, sourcing a matching board and relaying. Repairing it leaves the floor down. Our wood floor repair starts from £95. Compared with replacing, repairing normally costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.
Why choose Surface Doctor in Custom House
- Same prices wherever you are
- A year’s guarantee on all work
- Everything repaired in place
- We come to you, anywhere in the UK
Take a look at our prices page.
Prices and what affects them
Repairs from £95. We charge the same across the UK, including Custom House. The price reflects:
- Access to the area
- What the surface is made of
- Unusual colours or finishes
- How many areas need work
A repair is priced on what needs doing, not your postcode. You’ll see the full price before booking, with no extras added later.
How to get a fixed quote
It only takes a minute to photograph the damage, and it saves a visit. Try to send:
- Any earlier repairs or coatings
- The material, if you know it
- A coin or ruler next to the damage for scale
- Your postcode, so we can check dates
Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.
What we’re called out for in Custom House
Chair legs, pets and dropped items mark wood and laminate floors, and moving appliances can gouge them.
Customers typically contact us about:
- Gouges from moving appliances
- Dents from dropped items
- Scratches from furniture and pets
- Chipped board edges
Comparing quotes
- Who will actually do the work
- What aftercare is recommended
- What protection goes down before work starts
- How the colour is matched
FAQs for Custom House
Can you repair a scratched laminate floor?
Yes. We fill and colour-match scratches and chips.
Do the materials smell?
There may be a mild smell during the work.
Are you a vetted contractor?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
How do I book?
Just photos, your postcode and a contact number. On the day, access to the room.
What happens once I’ve sent pictures?
We look at the pictures and reply with a fixed price and some dates. If we need another angle, we’ll ask.
Can you repair something that’s been repaired before?
In most cases. The old repair comes out first, so mention it when you send pictures.
What does wood floor repair cost?
Repairs from £95. The exact price depends on the damage, so we quote from pictures. You will get a fixed figure before booking.
Do you do work for letting agents?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
Honest limits
A few problems are outside what a surface repair can do:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
Send us photos and we’ll tell you honestly.
Materials we work on in Custom House
- Wood-effect vinyl (ask us)
- Engineered wood
- Solid wood
- Laminate flooring
Where we work around Custom House
Custom House is about 1 mile south of Canning Town, in Greater London. Across the E16 area, we come to you. We work in all 764 towns and villages in Greater London.
All of E16 and E13 is covered, from the main roads to the quietest streets. Whether you live on Tree Road, Ethel Road and Booth Road or a nearby road, we can come to you. Main roads around Custom House include the A1020, which makes travel easy. Nearby, we also work in West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). Further out, we also cover London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Near you in Custom House
In Custom House, that means homes near St Matthew's Church, Royal Docks Academy and Thames Barrier Park and the streets around them. Also close by are The Connaught Tavern (less than half a mile east), The Royal Docks Community School (within half a mile north-east) and St Joachim's Catholic Primary School (under half a mile north). Custom House has its own railway station: Custom House station. Further afield, we also cover the area around East Ham (2 miles north-east) and Greenwich Castle (2.5 miles south-west). Open spaces near Custom House include Gilbert's Pit and Tower Hill.
Work for landlords and builders
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.
We work for landlords, letting agents and housing providers in Custom House as well as homeowners. Repairing between tenancies keeps void periods short, and it normally costs far less than a refit.
Can I fix it myself?
For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.
About our accreditations · Every repair comes with a one-year guarantee.
