Greater London · England
Tile Repair for Custom House homes
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Custom House and across Greater London. Send photos for a free, fixed quote.
- Repairs from £95
- Cracked floor tiles
- Damaged tile edges
What we do, step by step
We begin by going over the job with you, so you know exactly what we are doing. Then the area is sheeted and masked and we start. Allow a few hours, and we will tell you if anything changes.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- We shape the repair flush with the tile.
- The colour and pattern are recreated by hand.
- We seal the repair to suit the finish of the tile.
Preparing for the visit
- Open a window if you can
- Tell us if there are stairs or a lift
- Let the surface dry out before the visit
Get a quote
We price from photos so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.
Advice
About our tile repair in Custom House
A loose or rocking tile may need relaying first, and we’ll say so. We repair the tile in place, so there’s no need to hunt for a matching tile. Our technicians work on ceramic tiles, floor and wall tiles and porcelain tiles, and common reasons people contact us are chips from dropped pans and tools and damaged tile edges.
We stand behind the work with a one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Area
- Custom House (E16, E13)
- County
- Greater London
- Cover
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
What tile repair costs
Repairs from £95. There’s no area surcharge for Custom House. The price reflects:
- Unusual colours or finishes
- How many areas need work
- The material and finish
- What kind of damage it is
There are no surprise extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Send pictures for a quote
Two or three clear photos are normally enough. It helps if you send:
- Natural light rather than flash
- A coin or ruler next to the damage for scale
- Whether it’s been repaired or coated before
- The material, if you know it
There is no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.
When a repair isn’t the answer
We will not take on work that won’t last, so these are the limits:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we’ll tell you honestly.
Materials we work on in Custom House
- Ceramic tiles
- Marble
- Floor and wall tiles
- Porcelain tiles
- Natural stone & granite
Towns and villages near Custom House
Other services in Custom House
Repairing versus replacing in Custom House
Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
What you get with us
- Colour-matched on site
- Honest advice, even when it means no job
- CHAS, Constructionline and SafeContractor accredited
- A year’s guarantee on all work
Read our prices page.
Should I try a DIY kit first?
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is usually the cheaper route.
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
Signs you need tile repair in Custom House
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
The things customers typically mention when they call are:
- Damaged tile edges
- Cracked floor tiles
- Drill holes from removed fittings
- Chips from dropped pans and tools
What to look for in a quote
- What protection goes down before work starts
- Is the price fixed, and does it include VAT?
- What happens if they find more damage
- Aftercare advice
Questions from Custom House
How do I get a price for tile repair in Custom House?
Repairs from £95. Because every job differs, we price from pictures. You will get a fixed figure before booking.
What if the damage is worse than the photos show?
If we find something the photos didn’t show, we explain it first. The price only changes if you agree.
When can you do it?
That depends on our diary for your area. We’ll offer you dates when we send your quote.
Do the materials smell?
Some materials have a smell while they’re applied, which is why we ventilate. It clears as the materials cure.
Do you charge for travel?
There is no separate call-out charge. Your fixed quote includes everything.
Do I have to be there?
Yes. We need access to the room while we work, at a time we agree with you.
Is it messy?
Very little mess: we sheet and mask everything nearby, and we take our waste away with us.
What happens once I’ve sent photos?
We check the damage, the material and your postcode, then reply with a quote and the next dates we have.
For landlords and businesses
We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Covering Custom House
Custom House is about 1 mile south of Canning Town, in Greater London. Jobs in Custom House are booked in like any other job: a fixed quote from pictures, and a technician at your door on the day. Custom House is one of 764 towns and villages in Greater London we cover.
We cover every part of the E16 and E13 postcode area. Local streets include Tree Road, Ethel Road and Booth Road, and we cover them all. You’ll find Custom House on the A1020, so it’s easy for us to reach. Close by, we cover West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). Larger places within reach include London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Around Custom House
Around Custom House, we work in homes near St Matthew's Church, Royal Docks Academy and Thames Barrier Park. You’ll also find The Connaught Tavern (under half a mile east), The Royal Docks Community School (less than half a mile north-east) and St Joachim's Catholic Primary School (within half a mile north). There is a railway station in Custom House itself: Custom House station. Further afield, we also cover the area around East Ham (2 miles north-east) and Greenwich Castle (2.5 miles south-west). The countryside around Custom House includes Gilbert's Pit and Tower Hill.
About our accreditations · Every repair comes with a one-year guarantee.
