Cardiff · Wales
uPVC window & door repair in Ely, Cardiff
uPVC repair across Ely and nearby, generally in one visit and guaranteed for a year.
- Repairs from £95
- Burns on sills
- Holes from removed fittings and alarms
How we handle uPVC repair in Ely
The damage is filled and refinished so it blends into the frame, including woodgrain finishes. Builders and developers use us for snagging repairs too. Our repair technicians work on conservatory frames, window frames & sills and coloured and woodgrain uPVC, and common reasons people get in touch are burns on sills and damage during building work.
Big or small, you get the same one-year guarantee. Warm soapy water and a soft cloth are all it needs. Avoid solvents and abrasive cleaners.
- Where
- Ely (CF5, CF11)
- Area hub
- Cardiff
- Warranty
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Prices and what affects them
Prices start from £95. There’s no area surcharge for Ely. What changes the price is:
- How easy the damage is to reach
- Doing more than one item at once
- How many areas need work
- Unusual colours or finishes
Set against the cost of replacement, repairing typically costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.
Getting a price from pictures
When you take your photos, a few simple things make all the difference:
- Any earlier repairs or coatings
- The postcode, so we can plan the visit
- A coin or ruler next to the damage for scale
- A photo taken from further back
Email us pictures of the damage and a wider shot of the whole item, with your CF5 postcode, and we will reply with a fixed quote.
Why repair rather than replace?
A new window, door or sill costs far more, and it may not match the rest after years of weathering. Repairing the damage keeps the original. Repairs from £95, with every job priced individually. We charge the same wherever you are, with no extra for Ely. What changes the price is the job itself: the material, the amount of damage and how many items.
Why choose Surface Doctor in Ely
- One-year guarantee on every repair
- Typically one visit, start to finish
- CHAS and Constructionline accredited
- Colour mixed on the day to match
See our pricing.
Your questions about uPVC repair in Ely
Can you repair a burn on a uPVC sill?
Yes. The burn is filled and refinished to match.
What happens once I’ve sent photos?
We look at the photos and reply with a fixed price and some dates. If we need another angle, we will ask.
Do you do work for letting agents?
Yes. We work for landlords, agents, builders and businesses as well as householders across Cardiff.
Is there a call-out fee?
There is no separate call-out charge. Your fixed quote includes everything.
It’s been repaired before. Can you still fix it?
In most cases. We remove the old repair before doing a new one.
How soon can you come?
Your quote comes with available dates. If it’s urgent, say so and we will do what we can.
Can you price it without visiting?
Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.
Do I have to be there?
Yes. We need access to the room while we work, at a time we agree with you.
What we are called out for in Ely
uPVC is hard-wearing, but it does get damaged: ladders, tools and building work scratch and chip it, candles and cigarettes mark sills, and removed fittings leave holes.
Customers usually contact us about:
- Damage during building work
- Burns on sills
- Chips and dents
- Holes from removed fittings and alarms
Questions to ask before booking
- Whether they match the colour on site
- How changes to the job are handled
- How long it needs to cure
- How long the guarantee is and what it covers
Other services in Ely
What we can’t put right
Honesty matters more than a booking, so here’s what a repair cannot fix:
- Failed or misted double glazing units
- Broken locks, hinges or mechanisms
- Frames that are warped or out of square
Send us pictures and we’ll tell you honestly before booking.
What we work on
- Conservatory frames
- Window frames & sills
- Coloured and woodgrain uPVC
- Doors & door panels
- White uPVC
Work for landlords and builders
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Builders use us to fix snagging damage before handover, so there’s no need to replace a damaged item at the last minute. Several plots can be done in one visit to keep costs down.
Covering Ely
Ely is about 3 miles south-west of Cardiff, in Cardiff. We agree a date that works for you, and you will know when to expect us, so there is no waiting around. Ely is one of 91 places in Cardiff where we work.
Jobs in CF5 and CF11 work the same way as everywhere else we cover. From Pyle Road, Mill Road and Deere Road or anywhere nearby, we can come to you. Nearby, we also work in Caerau (1 mile south-east), Fairwater (1 mile north), Michaelston-super-Ely (1 mile west), Pentrebane (1 mile north) and St Fagans (1 mile north-west). Further out, we also cover Cardiff (3 miles north-east), Castle (3 miles east), Adamsdown (4 miles east), Roath (4 miles east), Splott (4 miles east) and Newtown (3 miles east). As one of the bigger places in Cardiff, Ely sees plenty of our work.
Near you in Ely
We visit homes around Windsor Clive Primary School, Sanatorium Park and Cardiff West Community High School, among other places. Also close by are The Caerau pub (0.5 miles south-east) and Church of the Resurrection (less than half a mile west). The nearest railway station is Waun-Gron Park station, about 1.1 miles north-east. Further afield, we also cover the area around Rookwood Hospital (1.5 miles north-east) and Caerau Hillfort (0.8 miles south). Not far away are Wenvoe Hill and T. G. Tibbetts.
- Other local spots include Creigiau & St Fagans (2.7 miles north-west)
Can I fix it myself?
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is typically cheaper.
The process
The work is clean and fairly quiet, so you can carry on at home. We protect the area first, then the work takes a few hours. At the end we talk you through how soon it can be used and how to care for it.
- First the frame or panel is cleaned.
- Scratches, chips and holes are filled.
- We smooth the repair.
- The finish is colour-matched, woodgrain included.
- We blend the repair into the surrounding surface.
How to prepare
- Tell us about parking, stairs or access
- Plan for the room to be out of bounds to pets and children
- Avoid using the area for a few hours before we arrive
Ask for a price
For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
Advice
About our accreditations · Every repair comes with a one-year guarantee.
