Cardiff · Wales

Tile repair in Ely, Cardiff

We travel to Ely for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

About our tile repair in Ely

If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so you don’t need to find a spare. Our technicians work on natural stone & granite, marble and floor and wall tiles, and common reasons people get in touch are damaged tile edges and cracked floor tiles.

We guarantee the work for a year. If there’s a problem with the repair within the year, we return and sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
Ely (CF5, CF11)
County
Cardiff
Warranty
One year on every repair
Quote
From £95. Free and fixed, from your photos
Call
0345 017 0787
Last updated
23 October 2026
Floor repair in progress in a customer’s kitchen

FAQs for Ely

Do you work in Ely?

We do. Technicians travel to Ely from across the region, and the price is the same as everywhere else.

How do I book?

Just photos, your postcode and a contact number. On the day, access to the room.

Can I get a quote without a visit?

Nearly always. If photos don’t show enough, we’ll ask for another angle.

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Include pictures of each item.

Will there be a smell?

There can be some smell while we work, which is why we ventilate. It clears as the materials cure.

Is a repair better than a new one?

Generally, yes. A repair skips the removal, fitting and redecorating. We’ll be honest if it’s not worth it.

Will the price change on the day?

The price is fixed for what the pictures show. If there’s more, we will tell you before starting.

Can a cracked tile be fixed in place?

Often, yes, if it isn’t loose.

What tile repair costs

Repairs from £95. There are no hourly rates or hidden extras. The price depends on:

  • The type of damage
  • How much damage there is
  • Access to the area
  • The colour and finish to match

What it costs depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed price from your photos, so you know the cost before booking.

Quotes from your photos

You can take the pictures on your phone. Ensure they show:

  • One picture of the entire tiled area
  • Something in shot to show the size
  • The postcode, so we can plan the visit
  • Good light, ideally daylight, without flash glare

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.

Ely and the surrounding area

Ely is about 3 miles south-west of Cardiff, in Cardiff. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Our technicians cover all 91 towns and villages in Cardiff, from the larger towns to small villages.

Here we cover the CF5 and CF11 postcode area. Jobs here include addresses on Pyle Road, Mill Road and Deere Road. Neighbouring places we cover include Caerau (1 mile south-east), Fairwater (1 mile north), Michaelston-super-Ely (1 mile west), Pentrebane (1 mile north) and St Fagans (1 mile north-west). Larger places within reach include Cardiff (3 miles north-east), Castle (3 miles east), Adamsdown (4 miles east), Roath (4 miles east), Splott (4 miles east) and Newtown (3 miles east). As one of the bigger places in Cardiff, Ely is somewhere we visit frequently.

What’s near Ely

Our customers here include homes close to Windsor Clive Primary School, Sanatorium Park and Cardiff West Community High School. Also close by are The Caerau pub (0.5 miles south-east) and Church of the Resurrection (less than half a mile west). Ely’s nearest station is Waun-Gron Park station, roughly 1.1 miles north-east. Well-known places in the area include Rookwood Hospital (1.5 miles north-east) and Caerau Hillfort (0.8 miles south). Open spaces near Ely include Wenvoe Hill and T. G. Tibbetts.

  • Parks and local facilities nearby include Creigiau & St Fagans (2.7 miles north-west)
Map of Ely © OpenStreetMap contributors

Repair or replace in Ely?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. The price reflects the work involved, not your postcode. You will see the full price before booking, with nothing added on the day.

Why choose Surface Doctor in Ely

  • Most jobs done in one visit
  • Rooms protected and left tidy
  • One-year guarantee on every repair
  • A fixed quote before booking

Take a look at our full price list.

DIY repairs versus a professional job

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

Honest limits

A few problems are outside what a surface repair can do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly.

Surfaces we repair

  • Ceramic tiles
  • Porcelain tiles
  • Natural stone & granite
  • Marble
  • Floor and wall tiles

Landlords, agents and businesses in Ely

Housing associations and facilities teams use us for planned and reactive repairs in Cardiff and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Landlords, letting agents and housing providers in Ely use us as well as householders. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

Common problems we fix in Ely

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Typical reasons for a call-out include:

  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
  • Damaged tile edges

What to look for in a quote

  • How your room will be protected
  • Whether there are any call-out or travel charges
  • The length of the guarantee and what it covers
  • What prep work is covered

Our hiring checklist

The process

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job normally takes a morning or an afternoon. We clean up when we are done and let you know when you can use it again.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Make sure the room can be ventilated
  • Clear toiletries, mats and anything else from around the area
  • Tell us about any previous repairs or coatings

Get a quote

You don’t need a survey visit. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed quote.

Get a fixed price

Advice

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