Stoke-on-Trent · England

uPVC window & door repair in Florence, Stoke-on-Trent

We travel to Florence for scratch, chip, burn and hole repairs to uPVC windows, doors and sills. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Chips and dents
  • Scratches from ladders and furniture
Surface Doctor technician repairing a wooden kitchen worktop

Trusted uPVC repair in Florence

How we handle uPVC repair in Florence

The damage is filled and refinished to match the frame, woodgrain finishes included. Builders and developers use us for snagging repairs too. We regularly repair conservatory frames, window frames & sills and coloured and woodgrain uPVC, and the jobs we see most are chips and dents and burns on sills.

Peace of mind is built in: each job carries a one-year guarantee, and we explain what it covers before you book. Warm soapy water and a soft cloth are all it needs. Avoid solvents and abrasive cleaners.

Where
Florence (ST3)
Area hub
Stoke-on-Trent
Cover
12 months on all our work
Quote
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026
Damaged white panel edge repaired, before and after

What we cannot put right

We will not take on work that won’t last, so these are the limits:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

If in doubt, send photos and we will say what we think.

What we work on

  • Window frames & sills
  • Conservatory frames
  • Coloured and woodgrain uPVC
  • Doors & door panels
  • White uPVC

Prices and what affects them

Repairs from £95. Prices are worked out job by job. The main factors are:

  • The material and finish
  • Whether it’s a chip, crack, burn or wear
  • How many areas need work
  • Previous DIY repairs that have to come out

We charge the same wherever you are, so there’s no premium for Florence. What changes the price is the job itself: the material, the amount of damage and how many items.

Quotes from your photos

A couple of clear pictures is all it takes. Try to include:

  • A coin beside the damage so we can judge size
  • A wider photo showing the whole window, door or sill
  • Your postcode, so we can check dates
  • What it’s made of, if you know

There’s no need for us to visit first. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we will reply with a fixed quote.

Common problems we fix in Florence

uPVC is tough but not indestructible: ladders and building work leave scratches and chips, candles and cigarettes burn sills, and removed fittings leave holes.

Contact us if you’ve noticed:

  • Scratches from ladders and furniture
  • Burns on sills
  • Damage during building work
  • Chips and dents

What to look for in a quote

  • Who will actually do the work
  • How long it needs to cure
  • What the guarantee covers, and for how long
  • How to care for the finish

How to compare quotes

Florence: your questions answered

Are you accredited?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Does someone need to be in?

Yes. We need access to the room while we work, at a time that suits you.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged.

Can you do more than one item on the same visit?

Of course, and it typically saves money. Send pictures of everything together and you will get one combined price.

Do you do work for letting agents?

Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.

Can you price it without visiting?

Nearly always. We only ask to see it in person if the photos can’t show what we need.

Can you repair a burn on a uPVC sill?

Yes. The burn is filled and refinished to match.

Is it safe with children and pets around?

On the day, the room should be kept clear of pets and children, mainly so nothing gets touched before it has cured.

What we do, step by step

You don’t need to empty the room. Everything we use comes in the van with us, lay protective sheets and start once you’re happy with the plan. Most jobs take a morning or an afternoon, and you can get on with other things while we are there.

  1. First the frame or panel is cleaned.
  2. We fill scratches, chips and holes.
  3. The repair is sanded smooth.
  4. We match the colour, including woodgrain finishes.
  5. Finally we blend it into the rest of the frame.

Before we arrive

  • Keep children and pets away from the room on the day
  • Open a window if you can
  • Mention any parking restrictions or tricky access

Ask for a price

We price from pictures so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.

Get a free quote

Read more

Landlords, agents and businesses in Florence

Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so most of our work is done in a single visit. We’ll fit around changeovers where we can.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

DIY kit or professional repair?

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

Repairing versus replacing in Florence

Replacing the frame or sill costs far more, and new uPVC may not match the weathered frames around it. Repairing the damage keeps the original. Prices start from £95. A repair generally costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.

What you get with us

  • A year’s guarantee on all work
  • One visit for most repairs
  • Colour mixed on the day to match
  • Rooms protected and left tidy

Read our full price list.

Covering Florence

Florence is about 1 mile south of Longton, in Stoke-on-Trent. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. We work in all 59 towns and villages in Stoke-on-Trent, from the larger towns to small villages. Our jobs stretch from Florence to Manchester (about 35 miles away).

We cover every part of ST3. Jobs here include addresses on Suffolk Road, Cocknage Road and Woodpark Lane. You will find Florence on the A5005, so it’s easy for us to reach. If you are just outside Florence, we cover Normacot (1 mile east), Lightwood (1 mile east), Dresden (1 mile north-west), Meir (1 mile north-east) and Longton (1 mile north). Within a short drive, we also cover Stoke-on-Trent (4 miles north-west), Hanley (4 miles north-west), Burslem (6 miles north-west), Stoke-upon-Trent (3 miles north-west), Tunstall (7 miles north-west) and Smallthorne (6 miles north).

Landmarks near Florence

Around Florence, we work in homes near Church of the Resurrection, Belgrave St Bartholomew's Academy and Sandon High School and the streets around them. Florence’s nearest station is Longton station, about 1.4 miles north of the centre. Nearby you will also find Beswick Museum (1 mile east) and North Staffordshire Royal Infirmary (3.8 miles north-west). The countryside around Florence includes Hem Heath Woods.

Map of Florence © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.