Thurrock · England

uPVC Repair for Grays homes

Scratch, chip, burn and hole repairs to uPVC windows, doors and sills for householders, landlords and businesses in Grays. Free, fixed quotes from your photos.

  • Repairs from £95
  • Burns on sills
  • Holes from removed fittings and alarms
Surface Doctor technician repairing a wooden kitchen worktop

UPVC repair in Grays

Can I fix it myself?

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

uPVC repair in Grays, done in place

We fill and refinish the damage to match the frame, including woodgrain finishes. Builders and developers use us for snagging repairs too. We are often asked to fix damage during building work and burns on sills, across white uPVC, doors & door panels and coloured and woodgrain uPVC.

The work is covered for a year after we finish. If anything isn’t right, ring us and we’ll sort it. Clean with warm soapy water and a soft cloth. Avoid solvents and abrasive cleaners.

Area
Grays (RM17, RM16, RM20, RM18)
Region
Thurrock
Cover
One year on every repair
Price
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Last updated
23 October 2026
White panel with a damaged edge, shown before and after repair

Should you replace it?

A new window, door or sill costs far more, and it may not match the rest after years of weathering. Repairing the damage leaves the unit in place. Our uPVC repair starts from £95. Set against the cost of replacement, repairing typically costs far less, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Why Grays clients choose us

  • We leave the room as we found it
  • We will tell you if it’s not worth repairing
  • Most jobs done in one visit
  • No extra charge for your area

See our full price list.

What happens on the day

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the job takes a morning or an afternoon, and we finish by cleaning up and talking you through the result.

  1. We clean the frame or panel.
  2. Next we fill the damage.
  3. We smooth the repair.
  4. We match the colour, including woodgrain finishes.
  5. We blend the repair into the surrounding surface.

Getting ready for the visit

  • Avoid using the area for a few hours before we arrive
  • Open a window if you can
  • Keep a parking space free if you can

Ask for a price

Send us a photo of the damage and one of the whole item, and tell us you’re in Grays, and we’ll come back with a fixed quote.

Get a fixed price

Advice

Prices and what affects them

Prices start from £95. Each job gets its own fixed quote. These are the things that affect it:

  • How many items we do on one visit
  • The type of damage
  • The material and finish
  • Unusual colours or finishes

We charge the same wherever you are, with no extra for Grays. The job itself decides the price: how much damage, what it’s made of and how many items.

Send photos for a quote

It only takes a minute to photograph the damage. Try to send:

  • A close-up of the damage, in focus
  • What it’s made of, if you know
  • A coin or ruler next to the damage for scale
  • Whether it’s been repaired or coated before

If you’re in Grays and want a price, the easiest route is pictures: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

For landlords and businesses

Landlords, letting agents and housing providers in Grays use us as well as householders. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Common questions in Grays

Can pets and children be at home?

Just keep them out of the work area. We will tell you when the room can be used again.

Do you work for landlords and businesses?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses across Thurrock.

What happens after I send photos?

We look at the pictures and reply with a fixed price and some dates. If anything’s unclear, we’ll ask for another photo.

Are you a vetted contractor?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can I get a quote without a visit?

Yes, almost always. Clear photos let us give you a fixed price without visiting.

Can you redo someone else’s repair?

Usually, yes. The old repair comes out first, so let us know about it.

Do you charge for travel?

We don’t add a call-out fee. The fixed quote covers the visit and the work.

Do the materials smell?

Expect a mild smell while we’re working, which fades afterwards.

About Grays

Grays is about 5 miles north-east of Dartford, in Thurrock. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. We work in 26 places in Thurrock. Our nearest city page is London, about 18 miles away.

Postcode districts we cover here: RM17, RM16, RM20 and RM18. We regularly work on streets such as London Road, College Avenue and Cresthill Avenue and the roads around them. Main roads around Grays include the A126 and B149, which makes travel easy. Other places close to Grays include Little Thurrock (1 mile north-east), Chafford Hundred (1 mile north-west), Orsett Heath (1 mile north-east), North Stifford (2 miles north-west) and Chadwell St Mary (2 miles east). Further out, we also cover Stanford-le-Hope (5 miles north-east), South Ockendon (3 miles north-west), Balstonia (5 miles north-east), Corringham (6 miles north-east), Aveley (4 miles west) and Purfleet-on-Thames (4 miles west).

What’s near Grays

Locally, our jobs take us to homes close to Grays Convent High School, Quarry Hill Academy and St John the Evangelist. Also close by are The Traitors Gate pub (0.5 miles south-east) and Thurrock and Basildon College (1 mile east). For rail, the closest station is Grays station, about 0.6 miles south-west of the centre. Nearby you’ll also find Thameside Centre (within half a mile south-west) and Lakeside Shopping Centre (2.1 miles west). For a walk, there’s Chafford Gorges Nature Park and Sawyers Lake.

  • Local facilities include Orsett Rural District (1.4 miles north-east)
Map of Grays © OpenStreetMap contributors

What we cannot put right

Before you book, it’s worth knowing the limits:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

Not sure? Send pictures and we’ll give you a straight answer before you book.

Materials we work on in Grays

  • Conservatory frames
  • Window frames & sills
  • White uPVC
  • Coloured and woodgrain uPVC
  • Doors & door panels

What we are called out for in Grays

uPVC is hard-wearing, but it does get damaged: ladders, tools and building work scratch and chip it, candles and cigarettes burn sills, and old fittings leave holes.

The things customers normally mention when they call include:

  • Damage during building work
  • Holes from removed fittings and alarms
  • Burns on sills
  • Chips and dents

Comparing quotes

  • What happens if they find more damage
  • What preparation is included
  • How your room will be protected
  • Is the price fixed, and does it include VAT?

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.