Newport · Wales

uPVC window & door repair in Ponthir, Newport

We travel to Ponthir for scratch, chip, burn and hole repairs to uPVC windows, doors and sills. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Chips and dents
  • Holes from removed fittings and alarms
Surface Doctor technician repairing a wooden kitchen worktop

UPVC repair near Ponthir

uPVC repair in Ponthir, done in place

We fill and refinish the damage so it blends into the frame, woodgrain finishes included. We also do snagging repairs for builders. We regularly repair coloured and woodgrain uPVC, white uPVC and conservatory frames, and people most frequently call us about burns on sills and chips and dents.

Every job is backed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Clean with warm soapy water and a soft cloth. Do not use solvents or scourers.

Area
Ponthir (NP18)
Area hub
Newport
Warranty
One year on every repair
Price
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Updated
23 October 2026
Damaged white panel edge repaired, before and after

How it works

Here’s how a visit usually runs: we arrive on time, protect everything around the work area, carry out the work and clear up. Plan for a morning or an afternoon. Before leaving, we tell you when it can be used and how to look after it.

  1. We start by cleaning the frame.
  2. We fill scratches, chips and holes.
  3. We sand the repair smooth.
  4. We match the colour, including woodgrain finishes.
  5. We blend the repair into the surrounding surface.

Preparing for the visit

  • Mention any parking restrictions or tricky access
  • Clear toiletries, mats and anything else from around the area
  • Make sure the room can be ventilated

Ask for a price

Most customers in Ponthir get their price from pictures. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.

Get a free quote

Advice

Can I fix it myself?

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

When a repair isn’t the answer

Some problems need a builder, plumber or fitter rather than us:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

If in doubt, send photos and we will say what we think.

What we work on

  • Coloured and woodgrain uPVC
  • Window frames & sills
  • White uPVC
  • Doors & door panels
  • Conservatory frames

Landlords, agents and businesses in Ponthir

We carry out planned and one-off repairs for housing associations and facilities teams in Newport and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

For anyone letting property in or around Ponthir, we can repair and quote for several addresses together. Just send pictures for each address and we will price them together.

Why repair rather than replace?

A new window, door or sill is a much bigger job, and it may not match the rest after years of weathering. A repair leaves the unit in place. Prices start from £95. Rather than charging by the hour, we price the entire job up front. Damage, material and access decide it.

Why Ponthir customers choose us

  • Straight answers about what a repair can do
  • A fixed quote before you book
  • Nothing taken out or refitted
  • Repair technicians who travel to you, UK-wide

Read our pricing.

What uPVC repair costs

Repairs from £95. We price every job individually. What matters most is:

  • Whether we combine several jobs
  • Whether it’s a chip, crack, burn or wear
  • Previous DIY repairs that have to come out
  • How much damage there is

Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.

Quotes from your pictures

A couple of clear pictures is all it takes. Try to include:

  • A coin or ruler next to the damage for scale
  • A wider photo showing the whole window, door or sill
  • Any details about the material
  • A clear, close picture of the problem area

Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and we’ll reply with a fixed price. There is no charge for the quote and you are under no obligation.

When to call us in Ponthir

uPVC is hard-wearing, but it does get damaged: ladders and building work leave scratches and chips, candles and cigarettes mark sills, and old fittings leave holes.

These are the problems we are asked about most:

  • Burns on sills
  • Chips and dents
  • Holes from removed fittings and alarms
  • Scratches from ladders and furniture

What your quote should include

  • How long it needs to cure
  • What the guarantee covers, and for how long
  • What prep work is covered
  • What happens if they find more damage

10 questions to ask before booking

Ponthir questions

What areas do you cover?

We cover the whole UK, including Ponthir and the rest of Newport. Send your postcode with your pictures and we’ll offer you dates.

Can you price it without visiting?

Nearly always. We only ask to see it in person if the pictures can’t show what we need.

Do you hold any accreditations?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

What if the damage is worse than the photos show?

It’s rare, but if it happens we talk to you first. The price only changes if you agree.

Can you repair something that’s been repaired before?

Yes, we often do. Removing the old work can add time, and that is in the quote.

Is it messy?

We protect the room with dust sheets and masking first, and we clean up when we have finished.

How do I get a price for uPVC repair in Ponthir?

Repairs from £95. Every job gets a fixed price from your photos. Send a close-up and a picture of the whole item and your postcode.

Can landlords book you?

Yes. We work for landlords, agents, builders and businesses as well as homeowners.

Ponthir and the surrounding area

Ponthir is about 3 miles south-east of Cwmbrân, in Newport. Across the NP18 area, we come to you. Ponthir is one of 69 towns and villages in Newport where we work. Our jobs stretch from Ponthir to Birmingham (about 74 miles away).

Here we cover the NP18 postcode area. Jobs here include addresses on Station Road, Moyle Grove and Caerleon Road. You will find Ponthir on the B4236, so it’s easy for us to reach. Close by, we cover Llanfrechfa (1 mile north-west), Caerleon (1 mile south), Brynglas (2 miles south-west), Llandegveth (2 miles north) and Bulmore (2 miles south-east). Larger places within reach include Newport (3 miles south), Victoria (3 miles south), Stow Hill (3 miles south), Maindee (3 miles south), Gold Tops (3 miles south-west) and Barnardtown (3 miles south).

What’s near Ponthir

In Ponthir, that means homes near The Star Inn, Church Of All Saints and Boating Lake Park, among other places. Nearby too are Ponthir Church in Wales School (less than half a mile north-west) and Caerleon Comprehensive School (1.4 miles south). The closest station to Ponthir is Cwmbran station, about 2.6 miles north-west of the centre. Further afield, we also cover the area around Graig-yr-Eurych Castle Mound (0.5 miles west) and Caerleon Roman Fortress and Baths (1.6 miles south-east). The countryside around Ponthir includes Somerton and Lodge Hill.

Map of Ponthir © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.