Greater London · England
Bath chip & crack repair in Custom House, Greater London
We travel to Custom House for chip and crack repairs to enamel, acrylic and cast iron baths. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- A hole punched through by something heavy
- Hairline or through cracks in acrylic
Questions from Custom House
What about rust by the waste?
Yes. We take out the rust and any loose enamel, seal and fill the area, then colour-match the finish.
Will the price change on the day?
We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.
Can you price it without visiting?
Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.
How quickly can you book me in?
Your quote comes with available dates. Tell us if you need it done quickly.
How much does bath repair cost in Custom House?
Prices start from £95. We give a fixed quote from your photos. Send a close-up of the damage and a wider photo with your E16 postcode.
Can you repair a failed DIY repair?
Yes. We take out the old repair and do it properly. Mention it when you send photos.
Can you do more than one item on the same visit?
Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.
Can you repair something that is been repaired before?
Typically, yes. The old repair comes out first.
Bath repair in Custom House without replacing anything
You do not need a new bath because of a chip. Our repair technicians fill, shape and refinish the damage, mixing the colour on the day. We regularly repair acrylic, cast iron enamel and roll-top & freestanding, and the jobs we see most are impact holes in acrylic and rust by the waste and overflow.
Whatever the size of the job, it’s backed by a one-year guarantee in Custom House and across Greater London.
- Area
- Custom House (E16, E13)
- Area hub
- Greater London
- Cover
- One year on every repair
- Quotes
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Work for landlords and builders
Builders use us to fix snagging damage before handover, saving last-minute replacements. We can visit several plots in one trip.
We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.
When to call us in Custom House
Acrylic baths that crack nearly always have a support problem. Loose legs, no proper cradle or a floor that gives let the base flex until the acrylic gives way.
It’s worth getting a quote if you see:
- Chips under the taps
- Chips on the rim or sides
- Snagging damage from a refit
- Rusty patches near the plughole
What your quote should include
- How the colour is matched
- Aftercare advice
- Who will actually do the work
- Whether the price is fixed and includes VAT
About Custom House
Custom House is about 1 mile south of Canning Town, in Greater London. Whether you’re in the middle of Custom House or on the outskirts, we offer exactly the same service: a fixed price, a tidy visit and a guarantee. Custom House is one of 764 towns and villages in Greater London we cover.
Every address in E16 and E13 is within our area, from the main roads to the quietest streets. Whether you live on Tree Road, Ethel Road and Booth Road or a nearby road, a technician can come to you. Custom House sits on or near the A1020, which makes travel easy. We also travel to West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). We also work in nearby towns such as London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Near you in Custom House
Typical jobs here are in homes near St Matthew's Church, Royal Docks Academy and Thames Barrier Park, among other places. Other local landmarks include The Connaught Tavern (within half a mile east), The Royal Docks Community School (within half a mile north-east) and St Joachim's Catholic Primary School (under half a mile north). There is a railway station in Custom House itself: Custom House station. Well-known places in the area include East Ham (2 miles north-east) and Greenwich Castle (2.5 miles south-west). For a walk, there is Gilbert's Pit and Tower Hill.
Why repair rather than replace?
For damage in one or two places, a repair is the obvious choice. It’s a fraction of the cost of a new bath and fitting, it’s done in one visit, and the bathroom stays exactly as it is. Our bath repair starts from £95. No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.
Why choose Surface Doctor in Custom House
- Dust sheets down, tidy finish
- CHAS, Constructionline and SafeContractor accredited
- Nothing taken out or refitted
- We will tell you if it’s not worth repairing
See our pricing or guide to resurfacing and replacement costs.
The process
Visits start with a quick look at the job together, so you know exactly what we are doing. Then the area is sheeted and masked and the work begins. Allow a few hours, and we’ll keep you posted as we go.
- Dust sheets and masking go down around the bath.
- We clean, key and degrease the damage, and any rust is treated.
- We fill it, let it set, then sand it flush.
- We match both the colour and the shine.
- We tidy up and tell you when the bath can be used, typically the following day.
Getting ready for the visit
- Mention any earlier repairs or resurfacing
- Keep children and pets away from the room on the day
- Let us know about parking or access
How to get a price
Getting a price is easy: snap the damage close up and then the whole item, send them to us with your postcode, and you’ll get a fixed quote back. Quotes are free and no obligation.
Read more
Looking after it afterwards
Most damage we see is avoidable. These habits help:
- Check that an acrylic bath doesn’t move when you stand in it
- Clean with warm water and a mild detergent
- A dripping tap stains enamel, so fix it early
- Do not leave a fresh chip for long
Keep metal objects like razors and cans off the surface, because they can mark the enamel. A dripping tap should be fixed early, too.
Rust under enamel spreads surprisingly quickly. Left for months, a small chip can grow into a large rust patch, so it pays to deal with it early.
Also near Custom House
Other services in Custom House
DIY kit or professional repair?
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
What we cannot put right
Some jobs aren’t right for a repair, including:
- A bath worn all over, where resurfacing makes more sense
- Acrylic cracks with no access behind them
- A bath that moves underfoot, until its support is fixed
Send us pictures and we will tell you honestly.
Materials we work on in Custom House
- Whirlpool & spa baths
- Roll-top & freestanding
- Cast iron enamel
- Acrylic
- Pressed steel enamel
What affects the price in Custom House
Repairs from £95. There’s no area surcharge for Custom House. The price reflects:
- The type of damage
- What the surface is made of
- Unusual colours or finishes
- Whether old repairs or coatings need taking off
What it costs depends on the type and amount of damage, what it’s made of and how many items we do on one visit. You get a fixed price from your photos, so there are no surprises on the day.
Getting a price from photos
Before you send pictures, a few simple things make all the difference:
- A close-up of the damage, in focus
- Any earlier repairs or coatings
- The postcode, so we can plan the visit
- What it’s made of, if you know
To get a price, send a couple of photos using our quote form or ring us. We will say right away if a repair is the right fix.
About our accreditations · Every repair comes with a one-year guarantee.
