Greater London · England
Shower tray repair & resurfacing in Custom House, Greater London
Problem with your shower tray in Custom House? We put it right where it is, match it on site and guarantee the work for a year.
- Repairs from £95
- Damage around the waste
- Chips on the edges
Shower tray repair at your home in Custom House
In most cases, a damaged tray can be repaired where it is, from chipped edges to cracks across the floor of the tray. We match the colour and finish so the repair blends in. Our technicians work on cast iron, acrylic and stone resin, and common reasons people contact us are a tray that looks tired however much you clean it and a cracked shower tray.
You get a one-year guarantee, the same in Custom House as everywhere else we work.
- Area
- Custom House (E16, E13)
- Region
- Greater London
- Guarantee
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Should I try a DIY kit first?
For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.
Covering Custom House
Custom House is about 1 mile south of Canning Town, in Greater London. Customers in Custom House get the same service as everywhere else we cover: a fixed quote from your pictures, and a technician at your door on the day. Custom House is one of 764 towns and villages in Greater London we cover.
Jobs in E16 and E13 work the same way as everywhere else we cover. Streets in the area include Tree Road, Ethel Road and Booth Road, and we cover them all. Being close to the A1020, Custom House is easy for our technicians to reach. Other places close to Custom House include West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). Further out, we also cover London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Around Custom House
In Custom House, that means homes near St Matthew's Church, Royal Docks Academy and Thames Barrier Park, among other places. Other local landmarks include The Connaught Tavern (under half a mile east), The Royal Docks Community School (within half a mile north-east) and St Joachim's Catholic Primary School (within half a mile north). There’s a railway station in Custom House itself: Custom House station. A little further out are East Ham (2 miles north-east) and Greenwich Castle (2.5 miles south-west). Green spaces nearby include Gilbert's Pit and Tower Hill.
Why repair rather than replace?
When the tray is firm and dry underneath, repair is the obvious choice. If the floor is damaged or the tray is badly cracked, replacement may make more sense. Repairs from £95, with every job priced individually. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.
Why Custom House customers choose us
- Colour-matched on site
- A year’s guarantee on all work
- CHAS and Constructionline accredited
- Everything repaired in place
See our prices page.
Towns and villages near Custom House
Other services in Custom House
How we price shower tray repair
Prices start from £95. You won’t pay by the hour. The price is based on:
- Whether it’s a chip, crack, burn or wear
- What the surface is made of
- How much damage there is
- Whether we combine several jobs
Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Send pictures and we’ll give you the exact figure.
How to get a fixed quote
Before you send pictures, a few simple things make all the difference:
- A close-up of the damage, in focus
- A wider photo showing the whole shower tray
- Any earlier repairs or coatings
- The postcode, so we can plan the visit
The quickest way to a price is to send two or three photos using our quote form or call us. We’ll say immediately whether it can be repaired.
What we’re called out for in Custom House
Trays fitted on timber floors can crack if the floor moves, especially if the tray wasn’t bedded properly. On solid floors, cracks normally point to an uneven base.
You may need us if you’ve spotted any of these:
- A damaged area around the waste
- Cracks running from the waste
- A tray that looks tired however much you clean it
- Chips on the edges
Comparing quotes
- Whether the price is fixed and includes VAT
- What happens if the damage is worse than the pictures show
- When it can be used again
- Whether there are any call-out or travel charges
Aftercare tips
It’s all simple stuff:
- Replace failing sealant promptly
- Ventilate the room after showers
- Clean with washing-up liquid and a soft cloth
- Avoid strong descalers and bleach
Keep heavy bottles off the tray floor, so they can’t be knocked over.
Failed sealant around a tray should be replaced quickly. Water gets behind and under the tray and can cause damage underneath.
Custom House questions
Can you make an old tray look new?
Yes, it’s a common job. Resurfacing gives a worn tray an even, clean finish.
Can landlords book you?
We do, regularly. We can quote for several properties together and work between tenancies.
Will it make a mess?
No. The work area is masked and covered, and we take our waste away with us.
Will there be a smell?
It depends on the job, but frequently a little. Ventilation keeps it to a minimum.
Is it OK to have pets in the house?
Keep pets and children away from the work area on the day, so the repair isn’t disturbed while it cures.
How long before I can shower?
We’ll give you the curing time on the day.
Is there a call-out fee?
No. Our quotes include travel, with the same prices everywhere we work.
When can you do it?
Your quote comes with available dates. If it’s urgent, say so and we will do what we can.
What happens on the day
A typical visit goes like this: we arrive at the agreed slot, protect everything around the work area, carry out the work and tidy away. Plan for a few hours, or most of a day for a full resurface. Before leaving, we tell you how long to leave it and how to care for it.
- First, we check whether the tray moves.
- We clean the damage and open it up so the repair can bond.
- Cracks are reinforced and the damage filled.
- The repair is shaped, colour-matched and finished.
- We leave it to cure, normally until the following day.
Preparing for the visit
- Mention any earlier repairs or resurfacing
- Keep a parking space free if you can
- Clear the area around the damage
Ask for a price
Getting a quote takes a couple of minutes: photograph the damage, then the entire shower tray, include your postcode and send them to us. You will get a fixed price, not an estimate.
Related advice
When a repair isn’t the answer
Not everything can be repaired, and we would rather say so up front. Repairs won’t solve:
- Damage below the tray that needs a builder
- Movement caused by a poor base, until the support is fixed
- Multiple cracks across the tray
Not sure? Send photos and we’ll give you a straight answer before you book.
What we work on
- Cast iron
- Ceramic
- Enamelled steel
- Acrylic
- Stone resin
What your shower tray is made of matters
Stone resin
Stone resin trays are heavy and rigid with a gel-coat finish. Poor support underneath leads to cracks, and chips are filled and matched to the surface.
Enamelled steel
Steel trays have an enamel surface like a steel bath. Chips can rust if they’re left, so early repairs help.
About our accreditations · Every repair comes with a one-year guarantee.
