County Durham · England
Tile Repair for Old Durham homes
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Old Durham and across County Durham. Free, fixed quotes from your pictures.
- Repairs from £95
- Discontinued tiles you cannot replace
- Cracked floor tiles

Tile repair in Old Durham, done in place
The tile stays where it is, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we will tell you. Whether it’s damaged tile edges and cracked floor tiles, we can help, on floor and wall tiles, natural stone & granite and porcelain tiles alike.
Every repair comes with a one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

- Where
- Old Durham (DH1)
- Area hub
- County Durham
- Guarantee
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
Prices and what affects them
Repairs from £95. We charge the same across the UK, including Old Durham. What changes the price is:
- What the surface is made of
- The type of damage
- Whether we combine several jobs
- The colour and finish to match
We don’t add extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.
How to get a fixed price
Two or three clear photos are usually enough. Try to include:
- A close-up of the damage, in focus
- A photo taken from further back
- Details of any past repairs
- Something in shot to show the size
To get a price, send a couple of pictures through our quote form or ring us. We’ll tell you honestly if a repair is the right fix.
Why repair rather than replace?
Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Prices start from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
Why Old Durham clients choose us
- Most jobs done in one visit
- Nothing taken out or refitted
- Work done at your home or business
- Colour mixed on the day to match
Take a look at our pricing.
FAQs for Old Durham
How soon can you come?
Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.
Can you price it without visiting?
Yes, almost always. Clear pictures let us give you a fixed quote without visiting.
Do you come to Old Durham?
We do. Technicians travel to Old Durham from across the region, and the price is the same as everywhere else.
Will it make a mess?
Very little mess: we sheet and mask everything nearby, and we leave the room clean.
What do you need from me?
Some photos, your postcode and how to reach you. On the day, we only need access to the room.
Which areas do you work in?
Everywhere in the UK, Old Durham included. There is no extra charge for travel.
Can you repair a cracked floor tile without replacing it?
Normally, if it isn’t loose.
Do you charge for travel?
There’s no separate call-out charge. The fixed quote covers the visit and the work.
Work for landlords and builders
Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
Builders use us to fix snagging damage before handover, saving last-minute replacements. Several plots can be done in one visit to keep costs down.
When we would advise against a repair
Some problems need a builder, plumber or fitter rather than us:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we will give you a straight answer.
Surfaces we repair
- Natural stone & granite
- Porcelain tiles
- Floor and wall tiles
- Ceramic tiles
- Marble
Signs you need tile repair in Old Durham
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
You may need us if you’ve spotted:
- Damaged tile edges
- Drill holes from removed fittings
- Chips from dropped pans and tools
- Cracked floor tiles
Comparing quotes
- What prep work is covered
- How changes to the job are handled
- How soon you can use it again
- Who turns up on the day
The process
There’s not much you need to do on the day. Let us in and show us the room, and we will take it from there. Most visits take a few hours, tidy-up included.
- We start by cleaning the tile and clearing loose fragments.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- We recreate the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Before we arrive
- Point us to the nearest place to park
- Open a window if you can
- Tell us about any previous repairs or coatings
Get a quote
Most customers in Old Durham get their price from photos. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.
Advice
Old Durham and nearby
Old Durham is about 1 mile south-east of Durham, in County Durham. Clients in Old Durham get the same service as everywhere else we cover: a fixed quote from photos, then a visit to do the work. Old Durham is one of 329 towns and villages in County Durham we cover. Our jobs stretch from Old Durham to Newcastle upon Tyne (15 miles away).
All of DH1 is within our area. If you are just outside Old Durham, we cover Gilesgate (1 mile north), Shincliffe (1 mile south), Elvet (1 mile west), Sherburn House (1 mile east) and Belmont (1 mile north-east). Within a short drive, we also cover Consett (13 miles north-west), Newton Aycliffe (10 miles south), Bishop Auckland (10 miles south-west), Spennymoor (5 miles south-west), Seaham (9 miles north-east) and Chester-le-Street (6 miles north).
Around Old Durham
Locally, our jobs take us to homes close to Old Durham Gardens, Durham Sixth Form Centre and Laurel Avenue Community Primary School. Nearby too are St Giles Church (0.6 miles north-west), The Dun Cow Public House (0.8 miles west), Durham University Library and Collections (1 mile west) and Chorister School (1.1 miles west). Old Durham’s nearest station is Durham station, roughly 1.4 miles north-west of the centre. Further afield, we also cover the area around The Gates Shopping Centre (1.2 miles west) and Durham Castle (1 mile west).
- Parks and local facilities nearby include Durham (1.6 miles north-west)
Should I try a DIY kit first?
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.
Also near Old Durham
More services for Old Durham
About our accreditations · Every repair comes with a one-year guarantee.

