County Durham · England
Wood & laminate floor repair in Pity Me, County Durham
Our technicians come to Pity Me for scratch, dent, chip and burn repairs to wood and laminate floors. Everything is done in place, and the work is guaranteed.
- Repairs from £95
- Dents from dropped items
- Gouges from moving appliances

How we handle wood floor repair in Pity Me
Water-swollen laminate needs replacing, and we’ll tell you if that is the case. We repair damaged boards in place, with the colour and grain matched by hand. Typical jobs include gouges from moving appliances and scratches from furniture and pets, across solid wood, wood-effect vinyl (ask us) and laminate flooring.
The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Use felt pads under furniture and wipe up spills promptly.
- Location
- Pity Me (DH1)
- Region
- County Durham
- Guarantee
- One year on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026

Prices and what affects them
Prices start from £95. Every quote is fixed and free. What we take into account:
- The colour and finish to match
- Access to the area
- How many items we do on one visit
- What kind of damage it is
The price depends on the type and amount of damage, the material and how many jobs we combine into one visit. We give a fixed price from your photos, so there are no surprises on the day.
Send photos for a quote
When you take your photos, a few simple things make all the difference:
- Details of any past repairs
- Your postcode, so we can check dates
- Good light, ideally daylight, without flash glare
- A close-up of the damage, in focus
For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.
Repair or replace in Pity Me?
Swapping a damaged board frequently means lifting boards to reach it, sourcing a matching board and relaying. A repair leaves the floor down. Prices start from £95. We do not add extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.
What you get with us
- Straight answers about what a repair can do
- Same prices wherever you are
- Nothing taken out or refitted
- A year’s guarantee on all work
Take a look at our prices page.
Work for landlords and builders
We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
We regularly work with letting and managing agents. Send the address, pictures and access details and we will handle the rest.
Can I fix it myself?
A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.
FAQs for Pity Me
Is there a guarantee?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Is it worth repairing rather than replacing?
In most cases, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.
Do I need to move furniture?
Only from the area we’re working on.
Will the price change on the day?
We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.
Can you redo someone else’s repair?
Generally, yes. We remove the old repair before doing a new one, so mention it when you send photos.
Will there be a smell?
A little, depending on the job. Open windows and an extractor fan help.
Can you price it without visiting?
Typically, yes. Clear pictures let us give you a fixed quote without visiting.
I rent my home. Can I book you?
Of course. Ask your landlord first, and we can send them the quote if that helps.
Honest limits
It helps to know what we cannot do too:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
Send us pictures and we will tell you honestly.
Surfaces we repair
- Solid wood
- Engineered wood
- Wood-effect vinyl (ask us)
- Laminate flooring
Covering Pity Me
Pity Me is about 1 mile north of Durham, in County Durham. Wherever you are in the DH1 postcode area, we carry out the work at your property. Our technicians cover all 329 towns and villages across County Durham, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 13 miles away.
We cover every part of DH1 and the streets around it. You’ll find streets such as Pit Lane, Raby Road and Abbey Road, and we cover them all. Neighbouring places we cover include Kimblesworth (1 mile north), Tan Hills (2 miles north), Plawsworth (2 miles north), Chester Moor (3 miles north) and Leamside (3 miles east). Larger places within reach include Consett (11 miles west), Newton Aycliffe (12 miles south), Bishop Auckland (11 miles south), Spennymoor (7 miles south), Seaham (10 miles east) and Chester-le-Street (4 miles north).
Around Pity Me
Our clients here include homes close to Framwellgate Moor Primary School, St Aidan Framwellgate Moor and St Leonard's Catholic School and the streets around them. Nearby too are Framwellgate School Durham (less than half a mile south) and Marquis Of Granby Public House (under half a mile south). The closest station to Pity Me is Durham station, roughly 1.5 miles south. A little further out are University Hospital of North Durham (0.8 miles south) and Durham (1.2 miles south).
What we do, step by step
Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, and get on with the job, which normally takes a morning or an afternoon. If we find something your pictures didn’t show, we will explain it before carrying on.
- First the damaged area is cleaned.
- Next we fill the dents and chips.
- We level the repair to the board surface.
- We match the colour and grain by hand.
- The repair is finished to match the floor’s sheen.
Before we arrive
- Tell us about parking, stairs or access
- Plan for the room to be out of bounds to pets and children
- Let us know if it has been repaired before
Ask for a price
Upload photos of the damage and one of the whole item, with your DH1 postcode, and we will come back with a fixed quote.
Advice
More services for Pity Me
What we are called out for in Pity Me
Furniture, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.
Signs it’s time to call us include:
- Chipped board edges
- Gouges from moving appliances
- Dents from dropped items
- Burns
What your quote should include
- Whether there are any call-out or travel charges
- What aftercare is recommended
- Whether the price is fixed and includes VAT
- Whether the colour is mixed to match
About our accreditations · Every repair comes with a one-year guarantee.

