County Durham · England
Tile Repair in Pity Me
Chip, crack and drill-hole repairs to floor and wall tiles at your home in Pity Me, with a one-year guarantee on every repair.
- Repairs from £95
- Cracked floor tiles
- Drill holes from removed fittings
Tile repair at your home in Pity Me
If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so you do not need to find a spare. Whether it’s discontinued tiles you can’t replace and drill holes from removed fittings, we can usually put it right, whatever the material.
Whatever the size of the job, you get the same one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Area
- Pity Me (DH1)
- Region
- County Durham
- Warranty
- One year on every repair
- Quote
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
When to call us in Pity Me
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
These are the problems we’re asked about most:
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
- Drill holes from removed fittings
- Damaged tile edges
Questions to ask before you book
- Whether there are any call-out or travel charges
- Whether they match the colour on site
- How soon you can use it again
- What the guarantee covers, and for how long
How we price tile repair
Repairs from £95. Each job gets its own fixed quote. These are the things that affect it:
- How hard the colour is to match
- Whether we combine several jobs
- How many areas need work
- The material
A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.
Quotes from your photos
Good pictures mean an accurate price. Here’s what we find most useful:
- Where you are, by postcode
- Something in shot to show the size
- Good light, ideally daylight, without flash glare
- Any details about the material
There’s no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.
Can I fix it myself?
Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.
DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
Places near Pity Me
More services for Pity Me
How it works
We turn up at the time we agreed with you, introduces themselves and looks over the damage before anything else. The floor and nearby surfaces are covered before any work starts. The work itself takes a few hours, and we leave the room as we found it.
- We start by cleaning the tile and clearing loose fragments.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- We recreate the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Preparing for the visit
- Mention any earlier repairs or resurfacing
- Have somewhere for us to park nearby if possible
- Mention any parking restrictions or tricky access
Ask for a price
A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, add your postcode and send them over. You’ll get a fixed price, not an estimate.
Related advice
Landlord and trade work in Pity Me
We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Builders use us to fix snagging damage before handover. We can visit several plots in one trip.
Pity Me and the surrounding area
Pity Me is about 1 mile north of Durham, in County Durham. We visit homes and businesses in Pity Me and nearby villages, so you do not need to take anything anywhere. Pity Me is one of 329 places in County Durham where we work. You can also see our page for Newcastle upon Tyne, about 13 miles away.
We cover every part of DH1. Jobs here include addresses on Pit Lane, Raby Road and Abbey Road and the roads around them. If you are just outside Pity Me, we cover Kimblesworth (1 mile north), Tan Hills (2 miles north), Plawsworth (2 miles north), Chester Moor (3 miles north) and Leamside (3 miles east). Within a short drive, we also cover Consett (11 miles west), Newton Aycliffe (12 miles south), Bishop Auckland (11 miles south), Spennymoor (7 miles south), Seaham (10 miles east) and Chester-le-Street (4 miles north).
Near you in Pity Me
We visit homes around Framwellgate Moor Primary School, St Aidan Framwellgate Moor and St Leonard's Catholic School. Also close by are Framwellgate School Durham (within half a mile south) and Marquis Of Granby Public House (within half a mile south). The closest station to Pity Me is Durham station, roughly 1.5 miles south of the centre. Further afield, we also cover the area around University Hospital of North Durham (0.8 miles south) and Durham (1.2 miles south).
Questions from Pity Me
Can a cracked tile be fixed in place?
Typically, as long as it’s still firmly stuck down.
It’s been repaired before. Can you still fix it?
Normally, yes. We remove the old repair before doing a new one, so let us know about it.
Can tenants book a repair?
Yes, but check with your landlord or agent first. Landlords are frequently glad to have it sorted before the end of a tenancy.
Is my repair covered?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
Will you leave a mess?
No. The work area is masked and covered, and we take our waste away with us.
Can you do more than one item on the same visit?
Of course, and it usually saves money. Just add the extra items to your pictures and you will get one combined price.
Will there be a smell?
Some materials have a smell while they’re applied, which is why we ventilate. It fades as everything cures.
Are you a vetted contractor?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Repairing versus replacing in Pity Me
Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. We don’t add extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
What you get with us
- Colour mixed on the day to match
- Fixed prices from your photos
- Dust sheets down, tidy finish
- One visit for most repairs
See our prices page.
When a repair isn’t the answer
A repair is not always the answer, and we’ll tell you before we start. We can’t fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we’ll say what we think before booking.
Materials we repair
- Floor and wall tiles
- Marble
- Ceramic tiles
- Natural stone & granite
- Porcelain tiles
About our accreditations · Every repair comes with a one-year guarantee.
