Hampshire · England

Shower tray repair & resurfacing in Basingstoke, Hampshire

Our technicians come to Basingstoke for shower tray chip, crack and scratch repairs and resurfacing. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Cracks running from the waste
  • Chips or cracks by the plughole
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair in Basingstoke

Shower tray repair in Basingstoke, done in place

We check the tray before repairing it: if it flexes underfoot, the cause needs sorting before any repair, or the crack will come back. We will tell you if that’s the case. Common call-outs are for a tray that flexes and damage around the waste, in cast iron, acrylic and enamelled steel.

The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right.

Area
Basingstoke (RG24, RG22, RG21, RG23)
Region
Hampshire
Warranty
A year, on every repair
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Updated
23 October 2026
Stained shower tray resurfaced to clean white, before and after

How we price shower tray repair

Repairs from £95. Each job gets its own fixed quote. This is what makes a difference:

  • Previous DIY repairs that have to come out
  • Whether we combine several jobs
  • Where the damage is and how we get to it
  • How many areas need work

Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.

How to get a fixed quote

Good pictures mean an accurate price. Here’s what helps:

  • Whether it’s been repaired or coated before
  • Good light, ideally daylight, without flash glare
  • One picture of the whole shower tray
  • One sharp close-up of the damage

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.

Basingstoke: your questions answered

Can you replace the silicone at the same time?

Yes, if you’d like us to. After a repair is a good time to reseal.

Do you cover Basingstoke?

We do. We send a technician to Basingstoke for every job, with no extra charge for travel.

Can a cracked shower tray be repaired?

Typically, as long as it doesn’t flex. We reinforce the crack, fill it and refinish the surface.

Is it messy?

No. The work area is masked and covered, and we leave the room clean.

Is repairing better than replacing?

Generally, when the rest is in good condition. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.

Can you repair several things at once?

Yes. Doing several items on one visit typically costs less than separate visits. Send pictures of everything you’d like done.

What if the damage is worse than the pictures show?

It’s rare, but if it happens we talk to you first. The price only changes if you agree.

Is it OK to use a cracked tray?

It’s best to stop using it until it’s checked, because water may be getting underneath.

Basingstoke and the surrounding area

Basingstoke is in Hampshire. Across the RG24 area, a technician comes to you. We work in 683 places across Hampshire. We work right across the region, from Basingstoke to London (46 miles away).

Our visits in RG24, RG22, RG21 and RG23 work the same way as everywhere else we cover. That includes homes on Church Square, Queen Annes Square and The Square and the roads around them. Basingstoke is on the A30 and A33, which makes it straightforward to reach. Other places close to Basingstoke include South Ham (1 mile south-west), Winklebury (1 mile west), Brighton Hill (1 mile south), Rooksdown (1 mile north-west) and Buckskin (1 mile west). We also work in nearby towns such as Farnborough (15 miles east), Fleet (11 miles east), Aldershot (15 miles east), Alton (10 miles south-east), Yateley (13 miles north-east) and Tadley (6 miles north). Basingstoke is one of the larger places we cover in Hampshire.

Around Basingstoke

Locally, our jobs take us to homes close to King's Furlong Infant School and Nursery, Cranbourne and Eastrop Park, among other places. Other local landmarks include The Rising Sun pub (0.5 miles north-east), St Michael's Church (0.5 miles east) and The Costello School (1 mile east). The nearest railway station is Basingstoke station, roughly 0.6 miles east of the centre. Other landmarks nearby include Basing House (2.2 miles east) and The Malls (0.6 miles east). For a walk, there’s Farleigh Hill and Daneshill Park Woods.

Map of Basingstoke © OpenStreetMap contributors

Repairs by material

Stone resin

Stone resin is a dense, rigid material with a smooth gel coat. Poor support underneath leads to cracks, and chips can be filled and matched.

Acrylic

Acrylic trays are lighter and slightly flexible, so a firm base is essential. Cracks and scratches can be repaired.

Landlords, agents and businesses in Basingstoke

For anyone letting property in or around Basingstoke, we can repair and quote for several addresses together. Just send pictures for each address and we’ll come back with a combined price.

Landlords, letting agents and housing providers in Basingstoke use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

The process

We begin by going over the job with you, so there are no surprises. Then the area is sheeted and masked and the work begins. It normally takes a few hours, or most of a day for a full resurface, and we will keep you posted as we go.

  1. The surrounding area is sheeted and masked.
  2. Old sealant is removed if it’s in the way.
  3. We clean and key the tray, then repair the damage.
  4. We refinish the surface to match the tray.
  5. We clean up and give you the curing time.

How to prepare

  • Have somewhere for us to park nearby if possible
  • Ensure the area is dry
  • Keep pets and children out of the room while we work

Getting a price

A quote takes minutes to ask for: photograph the damage, then the entire shower tray, add your postcode and send them over. What comes back is a fixed quote, not a guess.

Get a free quote

Related advice

Repairing versus replacing in Basingstoke

Trays sit under the screen and tiles, so taking one out disturbs a lot. Repairing it avoids that disruption. Our shower tray repair starts from £95. A repair usually costs much less than people expect, especially compared with replacing and refitting. Send pictures and we’ll give you the exact figure.

Why book with us

  • One-year guarantee on every repair
  • Most jobs done in one visit
  • Colours mixed by hand to suit your surface
  • Nothing taken out or refitted

See our full price list.

Aftercare tips

To keep it looking its best:

  • Clean with washing-up liquid and a soft cloth
  • Ventilate the room after showers
  • Rinse the tray after each shower
  • Replace failing sealant promptly

Rinse the tray after use, clean with mild cleaners, and keep an eye on the sealant so water cannot get underneath.

A small crack lets in a little water every time you shower, which can damage the floor over time. An early repair is far cheaper than floor repairs.

Should I try a DIY kit first?

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. Just mention it when you send photos, as it can add time.

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.

When to call us in Basingstoke

Rigid trays don’t bend, they crack when they sit on an uneven or poorly supported floor. Timber floors that move can cause it too.

It’s worth getting a quote if you see:

  • A dull, stained or worn surface
  • A damaged area around the waste
  • Scratches from cleaning or grit
  • Damage from a refit or building work

Before booking anyone

  • How soon you can use it again
  • Whether they match the colour on site
  • A fixed quote, and whether VAT is included
  • What the guarantee covers, and for how long

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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