Newport · Wales

Shower tray repair & resurfacing in High Cross, Newport

Shower tray repair in and around High Cross: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • A damaged area around the waste
  • Chips caused during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair for High Cross homes

Your questions about shower tray repair in High Cross

What if the damage is worse than the pictures show?

We will show you and explain before doing anything extra. Nothing extra is done without your say-so.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Is it messy?

Dust sheets and masking go down before we start, and we clean up when we’ve finished.

Can pets and children be at home?

Keep pets and children away from the work area on the day.

Can you repair several things at once?

Yes, and it’s frequently cheaper. Send pictures of everything together and we’ll quote them together.

Can I get a quote without a visit?

Yes, almost always. A close-up and a wider photo are enough to give a fixed price.

Do you come to High Cross?

Yes, we do. Technicians travel to High Cross from across the region, with no extra charge for travel.

When can I use the shower again?

Generally the next day. We will tell you the exact time when we finish.

Shower tray repair in High Cross without replacing anything

Every crack has a cause, and we find it first. A tray that moves needs its support sorting first, so the repair lasts. We regularly repair ceramic, enamelled steel and acrylic, and common reasons people contact us are chips or cracks by the plughole and damage from a refit or building work.

The work is covered for a year after we finish. Just call us if there is a problem and we will sort it.

Discoloured square shower tray restored with a new white finish
Where
High Cross (NP10, NP20)
Area hub
Newport
Warranty
One year on every repair
Price
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Last updated
23 October 2026

Landlords, agents and businesses in High Cross

Builders use us to fix snagging damage before handover. Several plots can be done in one visit.

We’re used to working with agents and managing companies. Just send pictures, the address and how to get access.

Keeping it looking good

Aftercare is simple:

  • Stick to gentle cleaners
  • Get a moving tray checked
  • Reseal when the silicone splits or turns black
  • Rinse the tray after each shower

Keep scourers and harsh chemicals off the tray. Warm water and a mild detergent is enough.

If the tray creaks or moves, get it checked, before it cracks.

How the visit works

You do not need to empty the room. We bring everything we need with us, put protection down and start once you’re happy with the plan. It normally takes a few hours, or most of a day for a full resurface, and you are welcome to carry on with your day while we work.

  1. First we check the tray is solid and work out why any crack happened.
  2. We clean and prepare the damaged area or the whole tray.
  3. We fill and reinforce chips and cracks, then sand them flush.
  4. We colour-match the repair, or spray a new finish across the entire tray.
  5. The tray is left to cure and can generally be used the day after.

Getting ready for the visit

  • Let us know which floor the room is on
  • Let us know if it has been repaired before
  • Avoid using the area for a few hours before we arrive

Get a quote

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the shower tray, include your postcode and send them over. What comes back is a fixed price, not a guess.

Send photos for a quote

Related advice

What we are called out for in High Cross

Heavy bottles, shower heads and dropped razors chip trays, typically on the edges or near the plughole.

The most common problems we are called about are:

  • Damage from a refit or building work
  • Damage around the waste
  • A dull, stained or worn surface
  • A tray that flexes

What your quote should include

  • The length of the guarantee and what it covers
  • When it can be used again
  • Aftercare advice
  • How the colour is matched

How to compare quotes

Should you replace it?

A new tray can be cheap, but fitting it is not: removing the screen, breaking out tiles, relaying the base and re-tiling. A repair is one visit. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not where you live. The full price is agreed before booking, with nothing added on the day.

Why High Cross clients choose us

  • Straight answers about what a repair can do
  • Repair technicians who travel to you, UK-wide
  • A fixed quote before booking
  • One visit for most repairs

See our pricing.

What shower tray repair costs

Repairs from £95. You will know the full cost before you book. We look at:

  • What the surface is made of
  • The type of damage
  • Whether we combine several jobs
  • Previous DIY repairs that have to come out

Compared with replacing, repairing generally costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.

Getting a price from pictures

A couple of clear pictures is all it takes. It helps if you send:

  • Any earlier repairs or coatings
  • Good light, ideally daylight, without flash glare
  • One picture of the whole shower tray
  • What it’s made of, if you know

Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can price the job.

DIY kit or professional repair?

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is generally cheaper.

High Cross and the surrounding area

High Cross is about 2 miles west of Stow Hill, in Newport. Customers in High Cross get the same service as everywhere else we cover: a fixed quote from pictures, and a technician at your door on the day. We cover 69 places in Newport. We work right across the region, from High Cross to Birmingham (78 miles away).

All of NP10 and NP20 is within our area, from the main roads to the quietest streets. We regularly work on streets such as Cwm Lane, Cefn Road and Cecil Lane and the roads around them. We also cover the places around High Cross: Bassaleg (1 mile south-west), Rogerstone (1 mile north-west), Ridgeway (1 mile east), Allt-yr-yn (1 mile east) and Garth (1 mile south-west). Further out, we also cover Maindee (3 miles east), Summer Hill (3 miles east), Beechwood (3 miles east), Somerton (3 miles east), Caerleon (4 miles north-east) and St Julians (3 miles east).

Landmarks near High Cross

Locally, our jobs take us to homes close to Rising Sun pub, Belle Vue Park and Church of Saint Basil and the streets around them. You will also find Bassaleg School (0.9 miles south), High Cross Primary (under half a mile south), St John the Baptist Church (0.8 miles west) and Ysgol Tŷ Monmouth (1.3 miles east). For rail, the closest station is Pye Corner station, about 0.5 miles south of the centre. Further afield, we also cover the area around Rogerstone Castle (0.6 miles south-west) and Tredegar House Museum (1.9 miles south). Green spaces nearby include Graig Ddifaith and Somerton.

Map of High Cross © OpenStreetMap contributors

When we would advise against a repair

A repair isn’t always the answer, and we would rather say so up front. We can’t fix:

  • Trays cracked in several places
  • Leaks from the waste or pipework (a plumber’s job)
  • Movement caused by a poor base, until the support is fixed

If in doubt, send photos and we will say what we think before booking.

Materials we repair

  • Stone resin
  • Cast iron
  • Acrylic
  • Ceramic
  • Enamelled steel
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.