Caerphilly · Wales

Shower tray repair & resurfacing in Cefn Hengoed, Caerphilly

Problem with your shower tray in Cefn Hengoed? We put it right where it is, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Cracks running from the waste
  • Snagging damage in a new bathroom
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted shower tray repair in Cefn Hengoed

Can I fix it myself?

We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.

Shower tray repair in Cefn Hengoed, done in place

A cracked or chipped shower tray doesn’t always need replacing. If it’s solid underneath, it can normally be repaired in place, which is far less work than a replacement. Whether it’s scratches from cleaning or grit and a cracked shower tray, we can help, on stone resin, ceramic and acrylic alike.

Every job is backed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back.

Before and after: an old shower tray refinished by Surface Doctor
Location
Cefn Hengoed (CF82, NP12)
County
Caerphilly
Warranty
One year on every repair
Price
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Last updated
23 October 2026

What your shower tray is made of matters

Stone resin

Stone resin is a dense, rigid material with a smooth gel coat. They crack if the base is not fully supported, and chips are filled and matched to the surface.

Ceramic

Ceramic trays are hard and glossy. They chip and crack from impact, and we match the gloss when we repair them.

About Cefn Hengoed

Cefn Hengoed is about 5 miles north of Caerphilly, in Caerphilly. Book a date that suits you, and we’ll give you an arrival time in advance, so there’s no waiting around. Cefn Hengoed is one of 94 towns and villages in Caerphilly where we work. Our jobs stretch from Cefn Hengoed to Birmingham (80 miles away).

Every address in CF82 and NP12 is covered. Local streets include New Road, Hengoed Road and Pottery Road, and we cover them all. We also cover the places around Cefn Hengoed: Hengoed (1 mile south-east), Ystrad Mynach (1 mile south), Tir-y-berth (1 mile north-east), Penybryn (1 mile west) and Fleur-de-lis (1 mile north-east). Larger places within reach include Caerphilly (5 miles south), Risca (7 miles south-east), Trecceln (4 miles east), Newbridge (4 miles east), Beddau (6 miles south) and Trecenydd (5 miles south).

Near you in Cefn Hengoed

We visit homes around Cross Keys Inn, Hengoed Primary School and St Anne's Church. For rail, the closest station is Hengoed station, roughly 0.6 miles south-east of the centre. Nearby you’ll also find Llancaiach Fawr Living History Museum (2.1 miles west) and Twyn Castell (1 mile north-west). Green spaces nearby include Parc Coetir Bargoed.

Map of Cefn Hengoed © OpenStreetMap contributors

Looking after it afterwards

Nothing complicated is needed:

  • Don’t stand heavy bottles on the tray
  • Report any creaking or movement early
  • Give the tray a quick rinse after use
  • Use the extractor fan

Rinse the tray down after showering, clean with mild cleaners, and keep an eye on the sealant so water cannot get underneath.

Failed sealant around a tray should be replaced quickly. Water gets behind and under the tray and can cause damage underneath.

What affects the price in Cefn Hengoed

Repairs from £95. We give every job a fixed quote from pictures. This is what makes a difference:

  • Whether we combine several jobs
  • Where the damage is and how we get to it
  • What the surface is made of
  • Whether it’s a chip, crack, burn or wear

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

Getting a price from photos

You can take the pictures on your phone, there is no need for anything special. Just make sure we can see:

  • Daylight if possible, and no flash reflection
  • Your postcode, so we can check dates
  • One sharp close-up of the damage
  • Something in shot to show the size

Upload a picture of the damage and one of the whole item, with your CF82 postcode, and we’ll come back with a fixed quote.

What happens on the day

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job typically takes a few hours for a repair, longer for a full resurface. We tidy up before we leave and let you know when you can use it again.

  1. First we check the tray is solid and work out why any crack happened.
  2. We clean and prepare the damaged area or the entire tray.
  3. Chips and cracks are filled, reinforced and sanded level.
  4. We colour-match the repair, or spray a new finish across the whole tray.
  5. We leave it to cure; the shower is generally usable the day after.

How to prepare

  • Tell us about parking, stairs or access
  • Open a window if you can
  • Plan for the room to be out of bounds to pets and children

Getting a price

Most clients in Cefn Hengoed get their price from photos. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.

Send photos for a quote

Read more

Cefn Hengoed questions

Do you reseal the tray as well?

Yes, if you’d like us to. It’s a good time to replace old sealant.

Can you quote from pictures?

In nearly every case. We only ask to see it in person if the photos cannot show what we need.

Are you a vetted contractor?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can you redo someone else’s repair?

Typically, yes. The old repair comes out first, so let us know about it.

How quickly can you book me in?

Your quote comes with available dates. Tell us if you need it done quickly.

What does shower tray repair cost?

Repairs from £95. We give a fixed quote from your pictures. Send a close-up of the damage and a wider photo with your CF82 postcode.

When can I use the shower again?

Normally by the following day. We will confirm before we leave.

Is the work guaranteed?

Every repair comes with a one-year guarantee. We will explain what it covers when we quote.

Work for landlords and builders

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

We regularly work with letting and managing agents. Send the address, pictures and access details and we will arrange it.

Repairing versus replacing in Cefn Hengoed

The tray itself may not cost much, but the work around it does: removing the screen, breaking out tiles, relaying the base and re-tiling. Repairing it takes one visit. Repairs from £95, with every job priced individually. What it costs depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed price from your photos, so you know the cost before you book.

Why us?

  • Honest advice, even when it means no job
  • Colour-matched on site
  • Fixed prices from your pictures
  • A year’s guarantee on all work

Read our prices page.

What we are called out for in Cefn Hengoed

Rigid trays don’t bend, they crack if the floor beneath them is not flat and fully supported. Timber floors that move can cause it too.

Keep an eye out for any of the following:

  • A tray that looks tired however much you clean it
  • Scuffs and light scratches
  • A tray that creaks or moves underfoot
  • Chips on the edges

What your quote should include

  • What prep work is covered
  • How soon you can use it again
  • Whether the price covers travel
  • Whether a trained technician does the job

Choosing a repair company

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.