Caerphilly · Wales

Tile repair in Cefn Hengoed, Caerphilly

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Cefn Hengoed, with a one-year guarantee on every repair.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Cefn Hengoed

Should I try a DIY kit first?

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

Tile repair in Cefn Hengoed, done in place

The tile stays where it is, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we will tell you. We work on ceramic tiles, porcelain tiles and floor and wall tiles, and common reasons people get in touch are discontinued tiles you can’t replace and chips from dropped pans and tools.

You’re covered after we leave: each job carries a one-year guarantee, and we explain what it covers before you book. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Location
Cefn Hengoed (CF82, NP12)
Region
Caerphilly
Warranty
A year, on every repair
Quote
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Page updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

What happens on the day

We work cleanly and quietly. We protect the area first, then the work takes a few hours. Before we leave, we explain how soon it can be used and how to look after it.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Mention any earlier repairs or resurfacing
  • Plan for the room to be out of bounds to pets and children
  • Ensure the room can be ventilated

Get a quote

No survey visit is needed: we price from pictures. Use the quote form, or ring 0345 017 0787 to talk it through.

Get a free quote

Advice

When a repair isn’t the answer

A repair is not right for every job, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before you book.

Materials we repair

  • Marble
  • Natural stone & granite
  • Floor and wall tiles
  • Porcelain tiles
  • Ceramic tiles

Covering Cefn Hengoed

Cefn Hengoed is about 5 miles north of Caerphilly, in Caerphilly. We agree a date that works for you, and you’ll know when to expect us, so you are not left waiting in all day. We work in 94 places in Caerphilly. You can also see our page for Birmingham, about 80 miles away.

Postcode districts we cover here: CF82 and NP12. From New Road, Hengoed Road and Pottery Road or a nearby road, a technician can come to you. Other places close to Cefn Hengoed include Hengoed (1 mile south-east), Ystrad Mynach (1 mile south), Tir-y-berth (1 mile north-east), Penybryn (1 mile west) and Fleur-de-lis (1 mile north-east). Within a short drive, we also cover Caerphilly (5 miles south), Risca (7 miles south-east), Trecceln (4 miles east), Newbridge (4 miles east), Beddau (6 miles south) and Trecenydd (5 miles south).

What’s near Cefn Hengoed

Locally, our jobs take us to homes close to Cross Keys Inn, Hengoed Primary School and St Anne's Church and the streets around them. The nearest railway station is Hengoed station, roughly 0.6 miles south-east. Other landmarks nearby include Llancaiach Fawr Living History Museum (2.1 miles west) and Twyn Castell (1 mile north-west). For a walk, there is Parc Coetir Bargoed.

Map of Cefn Hengoed © OpenStreetMap contributors

Repair or replace: which is better?

Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. We charge the same wherever you are, so there is no premium for Cefn Hengoed. The job itself decides the price: the material, the amount of damage and how many items.

Why book with us

  • No extra charge for your area
  • A fixed quote before booking
  • Most jobs done in one visit
  • Everything repaired in place

Read our prices page.

Your questions about tile repair in Cefn Hengoed

Can you price it without visiting?

Nearly always. We only ask to see it in person if the photos cannot show what we need.

What does tile repair cost?

Repairs from £95. Because every job differs, we price from photos. You know the full cost before anything is booked.

What happens next?

You get a fixed price and available dates. If anything’s unclear, we will ask for another photo.

Can a cracked tile be fixed in place?

Usually, as long as it’s still firmly stuck down.

Is there a guarantee?

Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.

What happens if you find more damage?

We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.

How do I book?

A close-up, a wider photo and your postcode. Then we will agree a date.

Is a repair better than a new one?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.

When to call us in Cefn Hengoed

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Common reasons people in Cefn Hengoed contact us are:

  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Damaged tile edges
  • Drill holes from removed fittings

What to look for in a quote

  • How to look after the finish
  • What the guarantee covers, and for how long
  • Whether the price covers travel
  • When it can be used again

Our hiring checklist

How we price tile repair

Prices start from £95. There is no area surcharge for Cefn Hengoed. The price reflects:

  • The material and finish
  • How much damage there is
  • What kind of damage it is
  • Doing more than one item at once

No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.

Send photos for a quote

You can take the photos on your phone. Just make sure we can see:

  • Any details about the material
  • Where you are, by postcode
  • Any earlier repairs or coatings
  • A clear, close picture of the problem area

There is no need for us to visit first. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.

Landlord and trade work in Cefn Hengoed

Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.

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About our accreditations · Every repair comes with a one-year guarantee.

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