Newcastle upon Tyne · England

Shower tray repair & resurfacing in Heworth, Newcastle upon Tyne

Fixed-price shower tray repair in Heworth and the surrounding area, typically in one visit and guaranteed for a year.

  • Repairs from £95
  • Scratches in the surface
  • A tray that creaks or moves underfoot
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair for Heworth homes

How we handle shower tray repair in Heworth

We check the tray before repairing it: a tray that moves needs its support sorted first, or the crack will come back. We’ll explain what we find. Common call-outs are for chips caused during fitting and scuffs and light scratches, in enamelled steel, ceramic and acrylic.

All our work is covered by our one-year guarantee, wherever you are in Newcastle upon Tyne.

Location
Heworth (NE10)
County
Newcastle upon Tyne
Guarantee
One year on every repair
Quote
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Page updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

When to call us in Heworth

Cracks often start at the waste, where the tray is cut and the fitting is tightened.

Clients usually contact us about:

  • Edge chips from dropped bottles
  • Scratches in the surface
  • Chips or cracks by the plughole
  • A tray that looks tired however much you clean it

What to look for in a quote

  • What aftercare is recommended
  • What prep work is covered
  • Who turns up on the day
  • What happens if they find more damage

How to compare quotes

Aftercare tips

Looking after the surface is easy, and it makes a real difference:

  • Reseal when the silicone splits or turns black
  • Ventilate the room after showers
  • Clean with washing-up liquid and a soft cloth
  • Store bottles off the tray

Keep heavy bottles off the tray floor, so they can’t be knocked over.

If the tray creaks or moves, get it checked, before it cracks.

What we cannot put right

Not everything can be repaired, and we’ll tell you before we start. Repairs will not solve:

  • Rotten or damaged flooring underneath
  • Leaks from the waste or pipework (a plumber’s job)
  • Movement caused by a poor base, until the support is fixed

Send us photos and we’ll tell you honestly before booking.

Surfaces we repair

  • Ceramic
  • Acrylic
  • Stone resin
  • Cast iron
  • Enamelled steel

Questions from Heworth

Can a cracked shower tray be repaired?

Frequently. A tray that moves needs its support sorting before the repair.

Can I get a quote without a visit?

Nearly always. We only ask to see it in person if the photos cannot show what we need.

Which areas do you work in?

We cover the whole UK, including Heworth and the rest of Newcastle upon Tyne. Send your postcode with your pictures and we’ll offer you dates.

Is the work guaranteed?

Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.

Do you work in Heworth?

Yes, we do. We send a technician to Heworth for every job, and the price is the same as everywhere else.

Do I have to be there?

Yes. We need access to the room while we work, at a time that suits you.

Is a cracked shower tray safe to use?

Only if you are sure it isn’t leaking. Check the ceiling below for damp.

Can you repair something that is been repaired before?

Yes, we frequently do. Removing the old work can add time, and that is in the quote.

Repair or replace in Heworth?

When the tray is firm and dry underneath, repair is the obvious choice. If the floor is damaged or the tray is badly cracked, replacement may make more sense. Prices start from £95. We charge the same wherever you are, with no extra for Heworth. The job itself decides the price: how much damage, what it’s made of and how many items.

Why book with us

  • CHAS, Constructionline and SafeContractor accredited
  • Everything repaired in place
  • Technicians who travel to you, UK-wide
  • One-year guarantee on every repair

Take a look at our full price list.

Can I fix it myself?

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.

Heworth and nearby

Heworth is about 1 mile east of Gateshead, in Newcastle upon Tyne. Across the NE10 area, a technician comes to you. We work in 63 places in Newcastle upon Tyne.

Jobs in NE10 work the same way as everywhere else we cover. We regularly work on streets such as Field Lane, Swards Road and Grange Road. Nearby, we also work in Felling (1 mile north-west), Pelaw (1 mile north-east), Leam Lane Estate (1 mile south-east), Bill Quay (1 mile north-east) and Carr Hill (1 mile west). We also work in nearby towns such as Newcastle upon Tyne (4 miles north-west), Denton (6 miles north-west), Slatyford (6 miles north-west), West Denton (7 miles north-west), East Denton (6 miles north-west) and Westgate (3 miles north-west).

Near you in Heworth

Locally, our jobs take us to homes close to Heworth Grange School, Hodkin Park and Thomas Hepburn Community Academy. You’ll also find The Drive Community Primary School (within half a mile north-west) and Church of St Mary (under half a mile north). Heworth has its own railway station: Heworth station. Well-known places in the area include County Borough of Gateshead (2 miles north-west) and Queen Elizabeth Hospital (1.1 miles south-west). Not far away are WWT Washington.

Map of Heworth © OpenStreetMap contributors

Repairs by material

Acrylic

Acrylic is light and warm to the touch, but it relies on good support. Repairs to cracks are reinforced from the back.

Enamelled steel

Steel trays have an enamel surface like a steel bath. Exposed metal can rust, so it’s worth repairing early.

Landlord and trade work in Heworth

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

For developers and builders, we fix damage before handover, saving last-minute replacements. Several plots can be done in one visit.

What happens on the day

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job generally takes a few hours for a repair, longer for a full resurface. We tidy up before we leave and let you know when you can use it again.

  1. We check the tray is firmly supported and find the cause of any crack.
  2. Next we clean and prepare the tray.
  3. Chips and cracks are filled, reinforced and sanded level.
  4. We match the colour, or refinish the full tray.
  5. Once cured, normally by the next day, you can use the shower.

Before we arrive

  • Ensure the area is dry
  • Tell us about parking, stairs or access
  • Have somewhere for us to park nearby if possible

How to get a price

We price from pictures so you don’t have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we’ll come back with a fixed figure.

Get a free quote

Read more

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.