Gateshead · England

Shower tray repair & resurfacing in Highfield, Gateshead

Shower tray repair in and around Highfield: a fixed quote from photos, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • A tray that flexes
  • Damage from a refit or building work
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair in Highfield

About our shower tray repair in Highfield

We repair plenty of shower trays. Chipped edges, cracks and worn finishes can all be put right without removing the tray. We’re often asked to fix scuffs and light scratches and a dull, stained or worn surface, across ceramic, stone resin and enamelled steel.

We guarantee the work for a year. If something is not right in that time, we come back and put it right.

Area
Highfield (NE39)
Region
Gateshead
Guarantee
12 months on all our work
Price
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Last updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

What shower tray repair costs

Repairs from £95. We charge the same across the UK, including Highfield. What changes the price is:

  • How hard the colour is to match
  • Doing more than one item at once
  • The size and number of damaged areas
  • What kind of damage it is

We charge the same wherever you are, so there is no premium for Highfield. What changes the price is the job itself: the material, the amount of damage and how many items.

Quotes from your pictures

We price nearly every job from photos. This is what to send:

  • Where you are, by postcode
  • What it’s made of, if you know
  • A clear, close picture of the problem area
  • Natural light rather than flash

Pricing is simple: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we will reply with a fixed price. There’s no charge for the quote and you are under no obligation.

Should I try a DIY kit first?

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send photos, as it can add time.

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

How the visit works

Your technician turns up at the time we agreed with you and checks the damage against your photos first. The floor and nearby surfaces are covered before we open a single tin. Most visits take a few hours, or most of a day for a full resurface, and we leave the room as we found it.

  1. We check the tray for movement first.
  2. We clean the damage and open it up so the repair can bond.
  3. Cracks are reinforced and the damage filled.
  4. The repair is shaped, colour matched and finished.
  5. We leave it to cure, normally until the following day.

How to prepare

  • Tell us about parking, stairs or access
  • Plan for the room to be out of bounds to pets and children
  • Let us know if it has been repaired before

Get a quote

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the shower tray, include your postcode and send them over. What comes back is a fixed price, not a guess.

Get a fixed price

Related advice

Highfield: your questions answered

It’s been repaired before. Can you still fix it?

Most of the time. Let us know what was used before and we’ll plan for it.

How long before I can shower?

Generally the next day. We’ll tell you the exact time when we finish.

What happens once I’ve sent photos?

We check the damage, the material and your postcode, then reply with a quote and the next dates we have.

Can you do more than one item on the same visit?

Yes, and it’s often cheaper. Send pictures of everything together and you’ll get one combined price.

Are there extra charges for Highfield?

There’s no separate call-out charge. The fixed price covers the visit and the work.

Can landlords book you?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.

Do you work in Highfield?

Yes. We cover the entire UK and travel to Highfield and the rest of Gateshead. Send pictures and we will quote, or call 0345 017 0787.

I’m a tenant. Can you help?

We can work for tenants, landlords or agents. Just ensure the landlord agrees.

Common problems we fix in Highfield

Cracks frequently start at the waste, where the tray is cut and the fitting is tightened.

Send us a picture if you notice any of these:

  • Damage around the waste
  • Cracks running from the waste
  • Scuffs and light scratches
  • Chips caused during fitting

Questions to ask before you book

  • The length of the guarantee and what it covers
  • Aftercare advice
  • How changes to the job are handled
  • Whether the price covers travel

10 questions to ask before you book

For landlords and businesses

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Covering Highfield

Highfield is about 3 miles south-west of Blaydon, in Gateshead. Book a date that suits you, and you will know when to expect us, so you are not left waiting in all day. Highfield is one of 49 places in Gateshead we cover. You can also see our page for Newcastle upon Tyne, about 7 miles away.

Every address in NE39 is within our area. Whether you live on Smailes Lane, The Green and Cowell Grove or a nearby road, a technician can come to you. Close by, we cover Victoria Garesfield (1 mile south-west), Rowlands Gill (1 mile east), Hooker Gate (1 mile north-west), Lintzford (1 mile south) and High Spen (1 mile north-west). Within a short drive, we also cover Gateshead (7 miles east), Blaydon (3 miles north-east), Dunston (5 miles north-east), Whickham (3 miles north-east), Ryton (3 miles north) and Winlaton (3 miles north-east).

Near you in Highfield

Locally, our jobs take us to homes close to St Patricks Church High Spen, Hookergate School and Highfield Community Primary School, among other places. The nearest railway station is Blaydon station, roughly 3.6 miles north-east of the centre. Further afield, we also cover the area around Dunston Hill Hospital (4.5 miles east) and Prudhoe Castle (4.9 miles north-west). Green spaces nearby include Currock Hill and Addison and Hedgefield Woods.

Map of Highfield © OpenStreetMap contributors

Materials and what they mean for the repair

Acrylic

Acrylic-capped trays are lighter, so good support matters. Cracks and scratches can be repaired.

Enamelled steel

Steel trays have an enamel surface like a steel bath. Chips can rust if they’re left, so early repairs help.

Keeping it looking good

Looking after the surface is easy:

  • Avoid strong descalers and bleach
  • Give the tray a quick rinse after use
  • Report any creaking or movement early
  • Keep the bathroom well ventilated

Avoid abrasive pads and strong descalers. Warm water and a mild detergent is enough.

Stop using the shower if the tray is cracked. Water may be getting under the tray, where it causes damage you can’t see.

Honest limits

We would rather lose a job than do one that will not last, so these are the limits:

  • Plumbing leaks under the tray
  • Multiple cracks across the tray
  • A tray that moves underfoot

If in doubt, send photos and we will say what we think before you book.

Surfaces we repair

  • Stone resin
  • Cast iron
  • Enamelled steel
  • Ceramic
  • Acrylic
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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