Dorset · England

Shower tray repair & resurfacing in New Town, Dorset

Problem with your shower tray in New Town? We repair it in place, mix the colour on the day and guarantee the work for a year.

  • Repairs from £95
  • A dull, stained or worn surface
  • Edge chips from dropped bottles
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair for New Town homes

About our shower tray repair in New Town

Shower tray repairs are one of our most common jobs. Chips by the waste, cracks across the base and dull, stained surfaces can all be put right without removing the tray. If you are dealing with a cracked shower tray and a damaged area around the waste, we can help.

Big or small, it’s backed by a one-year guarantee.

Location
New Town (BH21)
Region
Dorset
Guarantee
One year on every repair
Quotes
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Page updated
23 October 2026
Discoloured square shower tray restored with a new white finish

Aftercare tips

Much of the damage we repair could have been avoided. A few tips:

  • Avoid strong descalers and bleach
  • Use the extractor fan
  • Report any creaking or movement early
  • Reseal when the silicone splits or turns black

Check the silicone around the tray every few months, and replace it when it splits or goes black.

A small crack lets in a little water every time you shower, which can damage the floor over time. Getting it repaired quickly is much cheaper than fixing a floor.

Where we work around New Town

New Town is about 4 miles north of Wimborne Minster, in Dorset. Book a date that suits you, and we’ll give you an arrival time in advance, so there is no waiting around. We work in 462 places across Dorset.

Every address in BH21 is covered, from the main roads to the quietest streets. Whether you live on Witchampton Mill and Lawrence Lane or anywhere nearby, a technician can come to you. Other places close to New Town include Witchampton (1 mile south-west), Gussage All Saints (2 miles north), Tarrant Monkton (3 miles west), Hillbutts (4 miles south) and Abbott Street (4 miles south). We also work in nearby towns such as Christchurch (14 miles south-east), Wimborne Minster (4 miles south), Blandford Forum (7 miles west), Verwood (6 miles east), Shaftesbury (13 miles north-west) and Ferndown (6 miles south-east).

Around New Town

Around New Town, we work in homes near Witchampton Church of England First School and Church of St Mary.

Map of New Town © OpenStreetMap contributors

Questions from New Town

How quickly can you book me in?

That depends on our diary for your area. Send photos with your postcode and we’ll reply with the earliest dates.

It’s been repaired before. Can you still fix it?

Most of the time. Let us know what was used before and we’ll plan for it.

What if the damage is worse than the pictures show?

If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.

Do you cover the whole of Dorset?

We cover the whole UK, including New Town and the rest of Dorset. Just include your postcode and we will offer you dates.

Is it OK to have pets in the house?

Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.

Do you work for landlords and businesses?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses.

How do I get a price for shower tray repair in New Town?

Repairs from £95. Every job gets a fixed price from your photos. Send a close-up of the damage and a wider photo and your postcode.

What information do you need?

Use the quote form or ring 0345 017 0787, and we’ll take it from there.

Common problems we fix in New Town

Stone resin trays are rigid, so they crack rather than bend when they sit on an uneven or poorly supported floor. Timber floors that move can cause it too.

Customers generally contact us about:

  • A crack across the base
  • Scratches from cleaning or grit
  • A tray that flexes
  • Snagging damage in a new bathroom

Comparing quotes

  • A fixed price, and whether VAT is included
  • How the room is protected while they work
  • Who will actually do the work
  • Aftercare advice

How to compare quotes

Work for landlords and builders

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

Rental properties take more wear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

Should I try a DIY kit first?

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

Honest limits

Some problems need a builder, plumber or fitter rather than us:

  • Damage below the tray that needs a builder
  • Leaking waste fittings
  • A tray broken in more than one place

Not sure? Send photos and we will give you a straight answer.

Materials we work on in New Town

  • Ceramic
  • Acrylic
  • Cast iron
  • Enamelled steel
  • Stone resin

How it works

We work cleanly and quietly, so you can carry on at home. Protection goes down first, then the job itself takes a few hours for a repair, longer for a full resurface. At the end we talk you through the curing time and the aftercare.

  1. The surrounding area is sheeted and masked.
  2. Old sealant is removed if it’s in the way.
  3. We clean and key the tray, then repair the damage.
  4. The surface is refinished to match.
  5. We clean up and give you the curing time.

Before we arrive

  • Keep children and pets away from the room on the day
  • Mention any earlier repairs or resurfacing
  • Point us to the nearest place to park

How to get a price

No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.

Send photos for a quote

Advice

Prices and what affects them

Repairs from £95. Every quote is fixed and free. What we take into account:

  • The material
  • Doing more than one item at once
  • The type of damage
  • How easy the damage is to reach

Set against the cost of replacement, repairing usually costs far less, because there is no removal, plumbing or making good. The quote lists exactly what you are paying for.

Quotes from your pictures

It only takes a minute to photograph the damage, and it saves a visit. Please include:

  • One sharp close-up of the damage
  • A wider photo showing the entire shower tray
  • What it’s made of, if you know
  • Where you are, by postcode

If you are in New Town and want a price, pictures are the quickest way: one close up, one from further back, plus your postcode. You will get a fixed quote with dates to choose from.

Repairing versus replacing in New Town

The tray is generally the last thing fitted and the first thing tiled up to, so taking one out disturbs a lot. A repair keeps everything as it is. Prices start from £95. Our prices are the same across the UK, with no extra for New Town. What changes the price is the job itself: the material, the amount of damage and how many items.

Why us?

  • Colour-matched on site
  • We will tell you if it’s not worth repairing
  • Nothing taken out or refitted
  • Most jobs done in one visit

Read our full price list.

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About our accreditations · Every repair comes with a one-year guarantee.

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