County Durham · England
Shower Tray Repair in The Slack
Our repair technicians come to The Slack for shower tray chip, crack and scratch repairs and resurfacing. Nothing is taken out, with a one-year guarantee.
- Repairs from £95
- Snagging damage in a new bathroom
- Scratches from cleaning or grit
About our shower tray repair in The Slack
The first thing we do is check the tray: a tray that moves needs its support sorted first, otherwise any crack returns. We’ll tell you if that’s the case. We work on ceramic, stone resin and acrylic, and the jobs we see most are a crack across the base and chips or cracks by the plughole.
Every repair is covered by our one-year guarantee.
- Location
- The Slack (DL13)
- Area hub
- County Durham
- Cover
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
DIY kit or professional repair?
For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.
Honest limits
To be straight with you, some problems need a different fix:
- Water damage to the floor beneath the tray
- Plumbing leaks under the tray
- A tray that flexes because it was never properly supported
Not sure? Send photos and we’ll give you a straight answer before you book.
Materials we work on in The Slack
- Stone resin
- Acrylic
- Cast iron
- Ceramic
- Enamelled steel
How the visit works
You don’t need to empty the room. We bring everything we need with us, lay protective sheets and start once you’re happy with the plan. Most jobs take a few hours, or most of the day to resurface the whole tray, and you’re welcome to carry on with your day while we work.
- We check the tray is firmly supported and find the cause of any crack.
- Next we clean and prepare the tray.
- Chips and cracks are filled, reinforced and sanded level.
- We match the colour, or refinish the full tray.
- Once cured, typically by the next day, you can use the shower.
Getting ready for the visit
- Tell us if there are stairs or a lift
- Mention any earlier repairs or resurfacing
- Clear the area around the damage
How to get a price
If you’re in The Slack and want a price, the easiest route is photos: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.
Read more
Different materials, different repairs
Stone resin
Stone resin trays are heavy and rigid with a gel-coat finish. Poor support underneath leads to cracks, and chips can be filled and matched.
Acrylic
Acrylic is light and warm to the touch, but it needs firm support underneath. Cracks are strengthened from behind before the front is finished.
How we price shower tray repair
Prices start from £95. There is no charge for travel to The Slack. The price depends on:
- How hard the colour is to match
- How easy the damage is to reach
- What kind of damage it is
- Previous DIY repairs that have to come out
Every job is a little different, so we price each one individually. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.
Send photos for a quote
Photographing the damage takes a minute. Please include:
- A photo taken from further back
- A coin or ruler next to the damage for scale
- One sharp close-up of the damage
- Any details about the material
Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can give you a fixed price the same day in most cases.
The Slack questions
Which areas do you work in?
We cover the whole UK, including The Slack and the rest of County Durham. Send your postcode with your photos and we’ll offer you dates.
Can you resurface a whole tray?
Yes. Resurfacing gives a worn tray an even, clean finish.
What happens after I send pictures?
You get a fixed quote and available dates. If anything’s unclear, we will ask for another photo.
Can a cracked shower tray be repaired?
In most cases. If the tray moves, the support needs fixing first.
Is the work guaranteed?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
How quickly can you book me in?
We will give you dates with your quote. If it’s urgent, say so and we’ll do what we can.
Are there extra charges for The Slack?
No. Our quotes include travel, and we charge the same wherever you are.
What does shower tray repair cost?
Repairs from £95. The exact price depends on the damage, so we quote from pictures. You know the full cost before anything is booked.
Looking after it afterwards
It’s all simple stuff:
- Ventilate the room after showers
- Give the tray a quick rinse after use
- Stick to gentle cleaners
- Get a moving tray checked
Keep heavy bottles off the tray floor, so they can’t be knocked over.
Failed sealant around a tray should be replaced quickly. It lets water behind the tray and can damage the floor below.
The Slack and nearby
The Slack is about 6 miles west of Bishop Auckland, in County Durham. Wherever you are in the DL13 postcode area, a technician comes to you. We cover all 329 towns and villages across County Durham, from the larger towns to small villages. Our jobs stretch from The Slack to Newcastle upon Tyne (26 miles away).
Our visits in DL13 are booked in the same way as anywhere else. We regularly work on streets such as Copley Bent and Diamond Hill. Other places close to The Slack include Butterknowle (1 mile west), South Side (1 mile north-west), Cockfield (1 mile south-east), Copley (1 mile west) and Lynesack (1 mile west). Further out, we also cover Durham (15 miles north-east), Newton Aycliffe (10 miles east), Bishop Auckland (6 miles east), Spennymoor (10 miles north-east), Shildon (7 miles east) and Crook (7 miles north-east).
Near you in The Slack
Around The Slack, we work in homes near Butterknowle Primary School. A little further out are Raby Castle (2.5 miles south-east).
Common problems we fix in The Slack
Most cracked trays are trays that flex: without a solid, level base underneath, it flexes each time someone stands on it. Dropped bottles cause most chips.
Common reasons people in The Slack contact us are:
- Scratches in the surface
- Damage around the waste
- Chipped corners or rims
- A cracked shower tray
Questions to ask before you book
- What the guarantee covers, and for how long
- How the room is protected while they work
- A fixed price, and whether VAT is included
- How to look after the finish
Also near The Slack
Also in The Slack
Work for landlords and builders
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
Letting agents frequently send us pictures straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
About our accreditations · Every repair comes with a one-year guarantee.
