Gateshead · England
Sink Repair for Swalwell homes
Damaged basin in Swalwell? We repair it in place, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Chips from dropped toiletries
- Chips on the rim or front edge

About our sink repair in Swalwell
A chipped basin is one of the most noticeable bits of damage in a bathroom. We fill, shape and polish the damage to blend with the surrounding glaze. Whether it’s a chipped vanity basin and crazing in the glaze, we can typically put it right.
The work is guaranteed for twelve months. If there’s a problem with the repair within the year, we return and sort it.
- Where
- Swalwell (NE16, NE11, NE21)
- Area hub
- Gateshead
- Warranty
- A year, on every repair
- Quote
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026

The process
The work is clean and fairly quiet, so you can stay at home while we’re there. Protection goes down first, then the job itself takes a few hours. At the end we talk you through the curing time and the aftercare.
- We protect the area around the basin.
- The damage is cleaned and prepared.
- We fill it and shape it to the basin’s curve.
- We match the colour by hand.
- We polish it to match the shine and leave it to cure.
How to prepare
- Ensure the room can be ventilated
- Clear toiletries, mats and anything else from around the area
- Have somewhere for us to park nearby if possible
Getting a price
Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and we’ll reply with a fixed quote. There is no charge for the quote and no obligation.
Related advice
Why repair rather than replace?
A basin is usually fixed into a unit or tiled around, so changing one disturbs the surroundings. Repairing it keeps everything as it is. Our sink repair starts from £95. We don’t add extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Why us?
- Every repair guaranteed for a year
- Most jobs done in one visit
- CHAS, Constructionline and SafeContractor accredited
- One price list for the whole UK
Take a look at our full price list.
What affects the price in Swalwell
Prices start from £95. We do not charge extra for travel to Swalwell. The price comes down to:
- The size and number of damaged areas
- What kind of damage it is
- Access to the area
- Whether we combine several jobs
Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Send photos for a quote
You can usually get a fixed quote without us visiting. To help us price it:
- A photo taken from further back
- One sharp close-up of the damage
- Daylight if possible, and no flash reflection
- Whether it’s been repaired or coated before
Email us a picture of the damage and a wider shot of the entire item, and tell us you are in Swalwell, and we will come back with a fixed quote.
What we’re called out for in Swalwell
Overtightened taps and wastes put stress on the ceramic, which can crack it around the holes.
Signs it’s time to call us include:
- Chips on a built-in basin
- Chips from dropped toiletries
- A crack near the taps
- A period basin that needs restoring
What to look for in a quote
- What the guarantee covers, and for how long
- Whether the price is fixed and includes VAT
- What protection goes down before work starts
- Whether cleaning and preparation are in the price
Can I fix it myself?
If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.
Looking after it afterwards
How the surface is treated afterwards matters:
- Store toiletries on a shelf
- Clean with a soft cloth and mild detergent
- Avoid strong bleach and descalers
- Repair chips before they stain
Don’t rest hot hair tools or heavy bottles on the rim, to avoid new chips.
Cracks by the tap holes can grow, so get it looked at early. If it’s leaking, turn off the water to the basin until it’s checked.
Covering Swalwell
Swalwell is about 1 mile north of Whickham, in Gateshead. Customers in Swalwell get the same service as everywhere else we cover: a fixed quote from your photos, then a visit to do the work. Swalwell is one of 49 towns and villages in Gateshead we cover.
Here we cover the NE16, NE11 and NE21 postcode area. That includes homes on Bates Lane, Sands Road and Hexham Road and the roads around them. Main roads around Swalwell include the A1 and A694, so getting to you is simple. Other places close to Swalwell include Whickham (1 mile south), Scotswood (1 mile north), Benwell (2 miles north-east), Dunston (2 miles east) and Elswick (2 miles north-east). Further out, we also cover Gateshead (4 miles east), Ryton (3 miles north-west), Felling (5 miles east), Crawcrook (4 miles west), Albany (6 miles south-east) and Rowlands Gill (3 miles south-west).
What’s near Swalwell
We visit homes around Swalwell Primary School, Whickham School and Holy Trinity Church, among other places. Also close by are Whickham School (1 mile south) and Benwell Nature Park (1.6 miles north). The nearest railway station is Metrocentre station, roughly 0.8 miles north-east. Well-known places in the area include Metrocentre (0.6 miles east) and Blaydon Urban District (1.5 miles west). Not far away are Addison and Hedgefield Woods.
Swalwell questions
Do you hold any accreditations?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Can I get a quote without a visit?
Normally, yes. A close-up and a wider photo are enough to give a fixed quote.
Can tenants book a repair?
Of course. Ask your landlord first, and we can send them the quote if that helps.
Does someone need to be in?
Someone needs to let us in and show us the job. You do not need to watch us work.
Can you repair something that’s been repaired before?
Most of the time. Tell us what was done before.
Are there extra charges for Swalwell?
We do not add a call-out fee. The fixed quote covers the visit and the work.
When can you do it?
Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.
Can you repair several things at once?
Of course, and it usually saves money. Send pictures of everything together and you’ll get one combined price.
What we cannot put right
Honesty matters more than a booking, so here’s what a repair cannot fix:
- A loose basin, until it’s refixed
- Through cracks that let water out
- Leaks from the fittings
Not sure? Send pictures and we will give you a straight answer.
Materials we repair
- Antique & period basins
- Vanity unit basins
- Ceramic & vitreous china basins
- Belfast and butler sinks
- Enamelled basins
Landlord and trade work in Swalwell
We regularly work with letting and managing agents. Just send photos, the address and how to get access and we will handle the rest.
Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
Other services in Swalwell
About our accreditations · Every repair comes with a one-year guarantee.

