Redcar and Cleveland · England

Tile repair in Borrowby, Redcar and Cleveland

Chip, crack and drill-hole repairs to floor and wall tiles for homeowners, landlords and businesses in Borrowby. Free, fixed quotes from your photos.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Borrowby

DIY kit or professional repair?

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

If you’re set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.

Tile repair in Borrowby, done in place

The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll tell you. Our technicians work on porcelain tiles, natural stone & granite and floor and wall tiles, and people most frequently call us about cracked floor tiles and discontinued tiles you can’t replace.

A one-year guarantee comes as standard, so you’re not left on your own once we’ve gone. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Borrowby (TS13)
Area hub
Redcar and Cleveland
Guarantee
One year on every repair
Quote
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Updated
23 October 2026
Before and after: damaged granite tiles repaired in place

FAQs for Borrowby

Are there extra charges for Borrowby?

We don’t add a call-out fee. Your fixed price includes everything.

I rent my home. Can I book you?

We are happy to deal with the tenant, landlord or agent. Just ensure the landlord agrees.

Is repairing better than replacing?

Normally, if the item is otherwise sound. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.

Does someone need to be in?

We need someone to let us in. You do not need to watch us work.

Is there any odour?

A little, depending on the job. Ventilation keeps it to a minimum, and it soon fades.

Are you a vetted contractor?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Do you do work for letting agents?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in Borrowby.

What happens once I’ve sent pictures?

We check the damage, the material and your postcode, then reply with a quote with dates.

What we are called out for in Borrowby

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

It’s worth getting a quote if you see:

  • Chips from dropped pans and tools
  • Damaged tile edges
  • Drill holes from removed fittings
  • Cracked floor tiles

Before booking anyone

  • Whether cleaning and preparation are in the price
  • Whether the price covers travel
  • How changes to the job are handled
  • What aftercare is recommended

Our hiring checklist

Where we work around Borrowby

Borrowby is about 8 miles west of Whitby, in Redcar and Cleveland. Anywhere in TS13, we carry out the work at your property. Borrowby is one of 48 towns and villages in Redcar and Cleveland we cover. Our jobs stretch from Borrowby to Newcastle upon Tyne (about 46 miles away).

We work across TS13. Neighbouring places we cover include Newton Mulgrave (1 mile east), Hinderwell (2 miles east), Port Mulgrave (2 miles north-east), Staithes (2 miles north-east) and Ellerby (2 miles east). Further out, we also cover Redcar (11 miles north-west), Guisborough (10 miles west), Eston (14 miles west), Marske-by-the-Sea (9 miles north-west), Grangetown (14 miles west) and Skelton-in-Cleveland (7 miles west).

Landmarks near Borrowby

Typical jobs here are in homes near Church of St Nicholas and the streets around them. The nearest railway station is Lealholm station, roughly 4.8 miles south. Well-known places in the area include Kilton Castle (4.3 miles west) and Staithes Museum (2.2 miles north). Not far away are Danby Beacon.

Map of Borrowby © OpenStreetMap contributors

What affects the price in Borrowby

Repairs from £95. Each job gets its own fixed quote. This is what makes a difference:

  • Unusual colours or finishes
  • The type of damage
  • Access to the area
  • Previous DIY repairs that have to come out

Set against the cost of replacement, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Quotes from your pictures

A couple of clear pictures is all it takes. It helps if you send:

  • Where you are, by postcode
  • What it’s made of, if you know
  • Daylight if possible, and no flash reflection
  • One sharp close-up of the damage

Email us pictures of the damage and a wider shot of the entire item, and tell us you are in Borrowby, and we will reply with a fixed quote.

Should you replace it?

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. There are no surprise extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

Why Borrowby clients choose us

  • Typically one visit, start to finish
  • We’ll tell you if it’s not worth repairing
  • Everything repaired in place
  • Free fixed quotes from pictures

Take a look at our pricing.

For landlords and businesses

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

For developers and builders, we fix damage before handover. We can visit several plots in one trip.

How it works

We begin by going over the job with you, so there are no surprises. After that, protection goes down around the work area and the work begins. You can expect it to take a few hours, and we’ll tell you if anything changes.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Let the surface dry out before the visit
  • Move bottles, mats and clutter away from the area
  • Mention if the room is upstairs or in a flat

Ask for a price

Pricing is simple: take a close-up of the damage and a photo from further back, send them over with your postcode, and you will get a fixed quote back. Quotes are free and no obligation.

Get a free quote

Advice

When we’d advise against a repair

In fairness, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer.

What we work on

  • Floor and wall tiles
  • Ceramic tiles
  • Porcelain tiles
  • Marble
  • Natural stone & granite
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.