Cardiff · Wales
Tile Repair in Butetown
Our technicians come to Butetown for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Chips from dropped pans and tools
- Drill holes from removed fittings

Can I fix it myself?
If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and don’t use it until it has fully cured. If it does not work out, we can still repair it properly.
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.
Tile repair at your home in Butetown
If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so there is no need to hunt for a matching tile. We work on natural stone & granite, ceramic tiles and floor and wall tiles, and the jobs we see most are discontinued tiles you can’t replace and drill holes from removed fittings.
Every repair is covered by our one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

- Area
- Butetown (CF10, CF11, CF24)
- County
- Cardiff
- Cover
- One year on every repair
- Price
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Repair or replace in Butetown?
Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. What it costs depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. We give a fixed price from your pictures, so you know the cost before booking.
Why Butetown customers choose us
- Free fixed quotes from pictures
- Normally one visit, start to finish
- No extra charge for your area
- Nothing taken out or refitted
Take a look at our prices page.
FAQs for Butetown
What does tile repair cost?
Prices start from £95. The exact price depends on the damage, so we quote from pictures. You know the full cost before anything is booked.
I rent my home. Can I book you?
We can work for tenants, landlords or agents. Just ensure the landlord agrees.
Do you charge for travel?
There’s no separate call-out charge. The fixed quote covers the visit and the work.
Do you do work for letting agents?
Yes, often. We can quote for several properties together and work between tenancies.
Do you cover Butetown?
We do. Technicians travel to Butetown from across the region, with no extra charge for travel.
Do I need to be at home?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
Is it worth repairing rather than replacing?
Usually, when the rest is in good condition. A repair avoids removal and making good. We will tell you honestly if replacement makes more sense.
Can a cracked tile be fixed in place?
Generally, if it is not loose.
Covering Butetown
Butetown is about 2 miles north of Penarth, in Cardiff. We agree a date that works for you, and we’ll give you an arrival time in advance, so you’re not left waiting in all day. Butetown is one of 91 places in Cardiff we cover.
Postcode districts we cover here: CF10, CF11 and CF24. Local streets include Docks Lane, Curran Road and Clarence Road, all of which we cover. Butetown sits on or near the A4234, which makes travel easy. Nearby, we also work in Cardiff Bay (1 mile south), Atlantic Wharf (1 mile north), Porth Teigr (1 mile south-east), Tiger Bay (1 mile south) and Newtown (1 mile north). Within a short drive, we also cover Ely (4 miles west), Caerau (3 miles west), Gwaun Treoda (3 miles north-west), Victoria Park (3 miles north-west), St Mellons (5 miles north-east) and Llanrumney (4 miles north-east).
Local landmarks in Butetown
Locally, our jobs take us to homes close to St. John’s Gardens, Mount Stuart Primary and All Souls Chapel and the streets around them. Nearby too are The Baltimore Arms (less than half a mile south) and Howardian High School (1.1 miles north). There’s a railway station in Butetown itself: Cardiff Bay station. Nearby you’ll also find Cardiff Castle (1.2 miles north-west) and Firing Line: Cardiff Castle Museum of the Welsh Soldier (1.2 miles north-west). For a walk, there’s Roath Basin and Penarth Head Hill.
When we would advise against a repair
A repair isn’t always the answer, and we’d rather say so up front. We cannot fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we’ll give you a straight answer before you book.
What we work on
- Ceramic tiles
- Floor and wall tiles
- Porcelain tiles
- Marble
- Natural stone & granite
Common problems we fix in Butetown
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Signs it’s time to call us include:
- Damaged tile edges
- Chips from dropped pans and tools
- Cracked floor tiles
- Drill holes from removed fittings
What to look for in a quote
- Whether the price covers travel
- How long the guarantee is and what it covers
- What protection goes down before work starts
- How soon you can use it again
Also near Butetown
Also in Butetown
What we do, step by step
You do not need to empty the room. We bring everything we need with us, put protection down and start once you’re happy with the plan. It generally takes a few hours, and you are welcome to carry on with your day while we work.
- We start by cleaning the tile and clearing loose fragments.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- The colour and pattern are recreated by hand.
- The repair is sealed to suit the tile’s finish.
Before we arrive
- Make sure the area is dry
- Mention any earlier repairs or resurfacing
- Clear toiletries, mats and anything else from around the area
How to get a price
You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.
Advice
Work for landlords and builders
We work for landlords, letting agents and housing providers in Butetown as well as householders. Repairing between tenancies keeps void periods short, and it normally costs far less than a refit.
We regularly work with letting and managing agents. Just send pictures, the address and how to get access.
What affects the price in Butetown
Repairs from £95. A fixed quote means you know the cost before you book. We look at:
- Access to the area
- The material
- What kind of damage it is
- Doing more than one item at once
Compared with replacing, a repair is usually a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you are paying for.
Send pictures for a quote
When you take your photos, a few simple things make all the difference:
- A wider photo showing the whole tiled area
- Where you are, by postcode
- A coin or ruler next to the damage for scale
- What it’s made of, if you know
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole tiled area, we can price the job.
About our accreditations · Every repair comes with a one-year guarantee.

