Cardiff · Wales

Tile repair in Newtown, Cardiff

Tile repair in and around Newtown: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Newtown

How we handle tile repair in Newtown

A loose or rocking tile may need relaying first, and we will say so. The tile stays where it is, so you do not need to find a spare. Common call-outs are for chips from dropped pans and tools and discontinued tiles you can’t replace, on natural stone & granite, ceramic tiles and floor and wall tiles.

You get a one-year guarantee, the same in Newtown as everywhere else we work. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Chips in speckled granite tiles filled and colour matched, before and after
Location
Newtown (CF10, CF24, CF11)
Region
Cardiff
Guarantee
One year on every repair
Quote
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Updated
23 October 2026

Where we work around Newtown

Newtown is about 2 miles south of Cardiff, in Cardiff. Whether you are in the middle of Newtown or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. Newtown is one of 91 towns and villages in Cardiff where we work.

We cover every part of CF10, CF24 and CF11. Whether you live on Mill Lane, Keen Road and Barry Lane or a nearby road, a technician can come to you. Newtown is on the A4234, which makes it straightforward to reach. We also cover the places around Newtown: Castle Quarter (1 mile north-west), Atlantic Wharf (1 mile south-east), Adamsdown (1 mile north-east), Butetown (1 mile south) and Splott (1 mile north-east). Larger places within reach include Ely (3 miles west), Caerau (3 miles west), Gwaun Treoda (3 miles north-west), St Mellons (4 miles north-east), Llanrumney (4 miles north-east) and Morristown (3 miles south). Newtown is one of the larger places we cover in Cardiff.

What’s near Newtown

Around Newtown, we work in homes near St Nicholas's Greek Orthodox Church, The Vulcan pub and Centre for Occupational and Health Psychology. Also close by are Howardian High School (less than half a mile north), St Mary The Virgin C.I.W. Primary School (within half a mile south-west) and St. John’s Gardens (under half a mile north-west). Newtown has its own railway station: Cardiff Queen Street station. Well-known places in the area include Dragon's Heart Hospital (0.6 miles west) and Royal Arcade (less than half a mile west). Open spaces near Newtown include Cock Hill and Glamorgan Canal / Long Wood.

Map of Newtown © OpenStreetMap contributors

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. Our prices are the same across the UK, so there’s no premium for Newtown. The job itself decides the price: how much damage, what it’s made of and how many items.

Why book with us

  • Typically one visit, start to finish
  • We come to you, anywhere in the UK
  • Colour mixed on the day to match
  • Free fixed quotes from pictures

See our prices page.

Honest limits

Before you book, it’s worth knowing the limits too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly before you book.

Materials we repair

  • Natural stone & granite
  • Ceramic tiles
  • Marble
  • Porcelain tiles
  • Floor and wall tiles

Common questions in Newtown

Is it safe with children and pets around?

Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.

Can tenants book a repair?

We can work for tenants, landlords or agents. Just ensure the landlord agrees.

Will there be a smell?

Some materials have a smell while they’re applied, which is why we ventilate. It clears as the materials cure.

What if the damage is worse than the pictures show?

We will show you and explain before doing anything extra. You will not be charged for anything you haven’t agreed.

Will it make a mess?

Very little mess: we sheet and mask everything nearby, and we leave the room clean.

When can you do it?

It depends on the time of year and where you are. Send photos with your postcode and we will reply with the earliest dates.

How much does tile repair cost in Newtown?

Prices start from £95. Every job gets a fixed price from your pictures. Send a close-up and a picture of the whole item and your postcode.

Is repairing better than replacing?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it is not worth repairing, we’ll tell you.

What happens on the day

Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, then carry out the work, which usually takes a few hours. If anything looks different from your photos, we will talk to you before going ahead.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Keep pets and children out of the room while we work
  • Avoid using the area for a few hours before we arrive
  • Mention any earlier repairs or resurfacing

How to get a price

For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Send photos for a quote

Related advice

What we’re called out for in Newtown

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Customers generally contact us about:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges
  • Chips from dropped pans and tools

What your quote should include

  • What aftercare is recommended
  • What happens if they find more damage
  • How the colour is matched
  • When it can be used again

Choosing a repair company

DIY kit or professional repair?

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

For landlords and businesses

We work for landlords, letting agents and housing providers in Newtown as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

We regularly work with letting and managing agents. Just send pictures, the address and how to get access and we will handle the rest.

Prices and what affects them

Prices start from £95. Quotes are free and the price is fixed. What we take into account:

  • How much damage there is
  • Previous DIY repairs that have to come out
  • Unusual colours or finishes
  • Whether we combine several jobs

The price reflects the work involved, not your postcode. You’ll see the full price before you book, with nothing added on the day.

Getting a price from pictures

When you take your pictures, these tips help us give you a firm price:

  • A picture taken from further back
  • Any details about the material
  • A close-up of the damage, in focus
  • A coin beside the damage so we can judge size

Getting a price is easy: take a close-up of the damage and a photo from further back, send them to us with your postcode, and you’ll get a fixed quote back. There is no charge for the quote and you’re under no obligation.

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