Torfaen · Wales
Tile Repair for Charlesville homes
Tile repair across Charlesville and nearby, typically in one visit and guaranteed for a year.
- Repairs from £95
- Cracked floor tiles
- Damaged tile edges
Landlords, agents and businesses in Charlesville
Housing associations and facilities teams use us for planned and reactive repairs in Torfaen and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.
We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.
Tile repair in Charlesville, done in place
If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so there’s no need to hunt for a matching tile. Typical jobs include chips from dropped pans and tools and cracked floor tiles, on ceramic tiles, floor and wall tiles and porcelain tiles.
A one-year guarantee comes as standard. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Location
- Charlesville (NP4)
- County
- Torfaen
- Cover
- 12 months on all our work
- Quotes
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
DIY repairs versus a professional job
It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.
A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. Just mention it when you send pictures, as it can add time.
What tile repair costs
Prices start from £95. We price every job individually. The main factors are:
- Access to the area
- The type of damage
- How many items we do on one visit
- How many areas need work
Our prices are the same across the UK, with no extra for Charlesville. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Quotes from your photos
We price nearly every job from photos. This is what we need:
- A wider photo showing the entire tiled area
- A coin or ruler next to the damage for scale
- One sharp close-up of the damage
- Your postcode, so we can check dates
For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.
Repairing versus replacing in Charlesville
Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Prices start from £95. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
Why us?
- Everything repaired in place
- Work done at your home or business
- We’ll tell you if it’s not worth repairing
- Most jobs done in one visit
Take a look at our prices page.
What we’re called out for in Charlesville
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
Contact us if you’ve noticed:
- Discontinued tiles you cannot replace
- Drill holes from removed fittings
- Cracked floor tiles
- Damaged tile edges
Questions to ask before you book
- What prep work is covered
- Aftercare advice
- If travel is included in the price
- What protection goes down before work starts
The process
Here’s how a visit usually runs: we arrive at the agreed slot, protect everything around the work area, do the job and clear up. Allow a few hours. Before we go, we will explain how long to leave it and how to care for it.
- We clean the tile and remove loose fragments.
- The chip, crack or hole is filled.
- We shape the repair flush with the tile.
- The colour and pattern are recreated by hand.
- We seal the repair to suit the finish of the tile.
Preparing for the visit
- Avoid using the area for a few hours before we arrive
- Tell us about parking, stairs or access
- Let us know if it has been repaired before
Getting a price
Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the whole tiled area, we can price the job without visiting.
Read more
Also near Charlesville
More services for Charlesville
Honest limits
Not everything can be repaired, and we’ll tell you before we start. We cannot fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we’ll give you a straight answer.
Materials we repair
- Marble
- Natural stone & granite
- Floor and wall tiles
- Ceramic tiles
- Porcelain tiles
Where we work around Charlesville
Charlesville is about 2 miles north-west of Pontypool, in Torfaen. Our technicians come to customers in Charlesville and the surrounding area, so nothing has to leave your home. Charlesville is one of 67 places in Torfaen we cover. Our nearest city page is Birmingham, about 72 miles away.
All of NP4 is covered. Whether you live on Mill Road, Elled Road and Chapel Road or a nearby road, a technician can come to you. Other places close to Charlesville include Pentrepiod (1 mile west), Cwm-ffrwd-oer (1 mile south-west), Snatchwood (1 mile north), Wainfelin (1 mile south-east) and Pen-twyn (1 mile north-west). We also work in nearby towns such as Cwmbrân (5 miles south), Cwmbran Central (4 miles south), Pant-teg (3 miles south-east), Blaenavon (4 miles north), St Dials (5 miles south) and Fairwater (5 miles south).
Around Charlesville
Our customers here include homes close to Church of Saint John the Divine, Pontypool Park and Abersychan Comprehensive School and the streets around them. Nearby too are Cwmffrwdoer Primary School (within half a mile south-west), Royal Oak pub (less than half a mile east) and Ysgol Gymraeg Gwynllyw (0.9 miles east). For rail, the closest station is Pontypool and New Inn station, about 2.2 miles south-east of the centre. A little further out are Ty Ebbw Fach Heritage Centre (3.1 miles west) and Pontypool and District Hospital (within half a mile east). The countryside around Charlesville includes Cwm Lickey Lake and Pen Coed Parciau.
- Parks and local facilities nearby include St Cadocs and Penygarn (0.8 miles east)
FAQs for Charlesville
What does tile repair cost?
Prices start from £95. The exact price depends on the damage, so we quote from photos. You know the full cost before anything is booked.
Can a cracked tile be fixed in place?
Frequently, yes, as long as it’s still firmly stuck down.
Do you cover Charlesville?
We do. Repair technicians travel to Charlesville from across the region, with no extra charge for travel.
Do you charge for travel?
We don’t add a call-out fee. Your fixed price includes everything.
Is it safe with children and pets around?
Just keep them out of the work area. We’ll tell you when the room can be used again.
Can tenants book a repair?
We can work for tenants, landlords or agents. Just ensure the landlord agrees.
What information do you need?
Just pictures, your postcode and a contact number. On the day, access to the room.
What if the damage is worse than the pictures show?
We stop, show you and agree any change before carrying on. You won’t be charged for anything you haven’t agreed.
About our accreditations · Every repair comes with a one-year guarantee.
