Torfaen · Wales
Tile repair in Pen-twyn, Torfaen
Problem with your tiled area in Pen-twyn? We repair it in place, match it on site and guarantee the work for a year.
- Repairs from £95
- Drill holes from removed fittings
- Cracked floor tiles

About our tile repair in Pen-twyn
A loose or rocking tile may need relaying first, and we will tell you. We repair the tile in place, so you don’t need to find a spare. Common call-outs are for discontinued tiles you can’t replace and drill holes from removed fittings, across marble, natural stone & granite and porcelain tiles.
You are covered for a year from the day of the repair. If anything is not right, ring us and we will sort it. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

- Where
- Pen-twyn (NP4)
- Region
- Torfaen
- Cover
- A year, on every repair
- Quote
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
Repair or replace in Pen-twyn?
Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Our tile repair starts from £95. The price reflects the work involved, not your postcode. The full price is agreed before booking, with nothing added on the day.
What you get with us
- A year’s guarantee on all work
- Same prices wherever you are
- Fixed prices from your pictures
- Straight answers about what a repair can do
Take a look at our full price list.
Covering Pen-twyn
Pen-twyn is about 2 miles north-west of Pontypool, in Torfaen. Customers in Pen-twyn get the same service as everywhere else we cover: a fixed quote from your pictures, then a visit to do the work. Pen-twyn is one of 67 places in Torfaen where we work. You can also see our page for Birmingham, about 72 miles away.
All of NP4 is covered, from the main roads to the quietest streets. Local streets include Old Lane, Old Road and Oaks Road. Pen-twyn sits on or near the A4043, which makes travel easy. Other places close to Pen-twyn include Snatchwood (1 mile south-east), Pentrepiod (1 mile south), Abersychan (1 mile north), Charlesville (1 mile south-east) and British (1 mile west). Further out, we also cover Cwmbrân (5 miles south), Cwmbran Central (5 miles south), Pant-teg (3 miles south-east), Blaenavon (4 miles north), St Dials (5 miles south) and Fairwater (5 miles south).
Landmarks near Pen-twyn
In Pen-twyn, that means homes near The New Inn, Church of St Thomas and Abersychan Comprehensive School and the streets around them. Also close by are Cwmffrwdoer Primary School (0.7 miles south), Ysgol Gymraeg Gwynllyw (1.3 miles east) and Pontypool Park (1.9 miles south-east). The nearest railway station is Pontypool and New Inn station, roughly 2.7 miles south-east of the centre. Further afield, we also cover the area around Ty Ebbw Fach Heritage Centre (2.8 miles west) and Castell Taliorum (3.1 miles west). Green spaces nearby include Cwm Lickey Lake and Pen Coed Parciau.
- Local facilities include St Cadocs and Penygarn (1.3 miles south-east)
Landlords, agents and businesses in Pen-twyn
We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
If you manage property in Pen-twyn, we’ll quote for several properties at once. Send photos for each one and we’ll price them together.
FAQs for Pen-twyn
Do I have to be there?
We need someone to let us in. After that, you can carry on with your day.
What about drill holes in tiles?
Yes. Drill holes from old rails and shelves are a common job.
Do you do work for letting agents?
Yes. We work for landlords, agents, builders and businesses as well as householders in Pen-twyn.
How soon can you come?
That depends on our diary for your area. Send photos with your postcode and we’ll reply with the earliest dates.
Are you a vetted contractor?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Is my repair covered?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
Is it worth repairing rather than replacing?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.
What does tile repair cost?
Repairs from £95. The exact price depends on the damage, so we quote from photos. You will get a fixed figure before you book.
Places near Pen-twyn
Other services in Pen-twyn
DIY repairs versus a professional job
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
If you are set on a kit, follow its instructions closely, and give it the full curing time. If it does not work out, we can still repair it properly.
When a repair isn’t the answer
Honesty matters more than a booking, so here’s what a repair will not do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send pictures and we’ll say what we think.
Surfaces we repair
- Ceramic tiles
- Marble
- Floor and wall tiles
- Porcelain tiles
- Natural stone & granite
How we price tile repair
Repairs from £95. We charge the same across the UK, including Pen-twyn. What changes the price is:
- Previous DIY repairs that have to come out
- Whether we combine several jobs
- Unusual colours or finishes
- The size and number of damaged areas
It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
Quotes from your photos
We price nearly every job from photos. This is what we need:
- Any details about the material
- Your postcode, so we can check dates
- Natural light rather than flash
- Something in shot to show the size
Email us a picture of the damage and one of the entire item, with your NP4 postcode, and we will reply with a fixed price.
How the visit works
The work is clean and fairly quiet. We protect the area first, then the job itself takes a few hours. Before we leave, we explain how soon it can be used and how to look after it.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Before we arrive
- Clear toiletries, mats and anything else from around the area
- Let us know about parking or access
- Let the surface dry out before the visit
Get a quote
Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire tiled area, we can give you a fixed quote.
Read more
Signs you need tile repair in Pen-twyn
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
If you can see any of these, send us a picture:
- Damaged tile edges
- Drill holes from removed fittings
- Chips from dropped pans and tools
- Cracked floor tiles
What your quote should include
- Whether the colour is mixed to match
- How long the guarantee is and what it covers
- What happens if they find more damage
- How long it needs to cure
About our accreditations · Every repair comes with a one-year guarantee.

