Medway · England

Tile repair in Chattenden, Medway

Tile repair for Chattenden, without a refit. Get a fixed quote from your photos, then book a visit.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Chattenden

Can I fix it myself?

It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is usually the cheaper route.

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

How we handle tile repair in Chattenden

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will tell you. We are often asked to fix chips from dropped pans and tools and discontinued tiles you can’t replace, in porcelain tiles, floor and wall tiles and natural stone & granite.

All of our repairs are guaranteed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Where
Chattenden (ME3)
Region
Medway
Cover
A year, on every repair
Price
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Page updated
23 October 2026
Floor repair in progress in a customer’s kitchen

What tile repair costs

Repairs from £95. Each job gets its own fixed quote. These are the things that affect it:

  • The colour and finish to match
  • Access to the area
  • How many areas need work
  • Whether old repairs or coatings need taking off

Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.

Send photos for a quote

The better the pictures, the more accurate the price. Here’s what we find most useful:

  • Natural light rather than flash
  • A photo taken from further back
  • A coin beside the damage so we can judge size
  • Any earlier repairs or coatings

Most customers in Chattenden get their price from photos. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Chattenden questions

Can pets and children be at home?

On the day, the room should be kept clear of pets and children, mainly so nothing gets touched before it has cured.

Is a repair better than a new one?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.

Is there a call-out fee?

No. Our quotes include travel, and we charge the same wherever you are.

How do I book?

Send pictures through the quote form or call 0345 017 0787, and we’ll do the rest.

Will you leave a mess?

No. The work area is masked and covered, and we take our waste away with us.

When can you do it?

That depends on our diary for your area. Send photos with your postcode and we will reply with the earliest dates.

Do you work in Chattenden?

We do. Technicians travel to Chattenden from across the region, and the price is the same as everywhere else.

Do you do work for letting agents?

Yes, often. We can quote for several properties together and work between tenancies.

What happens on the day

Nothing needs to be moved out of the room beforehand. Everything we use comes in the van with us, put protection down and get going once we have agreed what we’re doing. It normally takes a few hours, and you can get on with other things while we are there.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Have a window or extractor fan available
  • Point us to the nearest place to park
  • Move bottles, mats and clutter away from the area

Getting a price

For a price in Chattenden, pictures are the quickest way: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

Get a fixed quote

Read more

Common problems we fix in Chattenden

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

The things clients typically mention when they call include:

  • Damaged tile edges
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Chips from dropped pans and tools

What your quote should include

  • Whether the price is fixed and includes VAT
  • How changes to the job are handled
  • Who turns up on the day
  • If travel is included in the price

Choosing a repair company

Honest limits

A few problems are outside what a surface repair can do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think.

What we work on

  • Porcelain tiles
  • Marble
  • Ceramic tiles
  • Floor and wall tiles
  • Natural stone & granite

Landlords, agents and businesses in Chattenden

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

Why repair rather than replace?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. A repair typically costs much less than people expect, especially compared with replacing and refitting. Send pictures and we’ll give you the exact figure.

Why choose Surface Doctor in Chattenden

  • Free fixed quotes from pictures
  • We’ll tell you if it’s not worth repairing
  • CHAS and Constructionline accredited
  • Nothing taken out or refitted

Take a look at our prices page.

Our work in Chattenden

Chattenden is about 2 miles north-east of Rochester, in Medway. Whether you are in the middle of Chattenden or on the outskirts, we offer exactly the same service: a fixed price, a tidy visit and a guarantee. Chattenden is one of 68 places in Medway we cover. We work right across the region, from Chattenden to London (28 miles away).

Jobs in ME3 are booked in the same way as anywhere else. That includes homes on Songbird Crescent, Sparrow Drive and Main Road and the roads around them. We also travel to Lower Upnor (1 mile south), Upper Upnor (1 mile south), Wainscott (1 mile south-west), Hoo St Werburgh (1 mile east) and Cooling Street (2 miles north-west). We also work in nearby towns such as Gillingham (4 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east), Strood (3 miles south-west), Luton (3 miles south) and Park Wood (6 miles south-east).

Near you in Chattenden

Our customers here include homes close to The Pier pub, The Hundred of Hoo Academy and Chattenden Primary School, among other places. Also close by are Lower Lines Park (1.8 miles south) and Bishop Gundulph Church (within half a mile west). The nearest railway station is Strood station, about 2.1 miles south-west. Further afield, we also cover the area around City of Rochester-upon-Medway (2.3 miles south-west) and Huguenot Museum (2.4 miles south-west). The countryside around Chattenden includes Gad's Hill and Rede Common.

Map of Chattenden © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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