Medway · England

Tile Repair for Upper Upnor homes

Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Upper Upnor and across Medway. Send pictures for a free, fixed quote.

  • Repairs from £95
  • Drill holes from removed fittings
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Upper Upnor?

Tile repair in Upper Upnor, done in place

The tile stays where it is, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll tell you. If you are dealing with chips from dropped pans and tools and cracked floor tiles, we can normally put it right.

All our work is covered by our one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Location
Upper Upnor (ME2)
County
Medway
Warranty
12 months on all our work
Quotes
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Last updated
23 October 2026

DIY kit or professional repair?

If you’re set on a kit, follow its instructions closely, ensure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is typically the cheaper route.

How the visit works

Nothing needs to be moved out of the room. Everything we use comes in the van with us, lay protective sheets and start once you’re happy with the plan. It normally takes a morning or an afternoon, and you can get on with other things while we’re there.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Keep pets and children out of the room while we work
  • Clear the area around the damage
  • Mention any parking restrictions or tricky access

Getting a price

To get a price, send a couple of photos through our quote form or call us. We’ll tell you honestly whether it can be repaired.

Get a free quote

Read more

Work for landlords and builders

Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

Why repair rather than replace?

Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. The price depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed quote from your photos, so you know the cost before you book.

Why book with us

  • Accredited with CHAS, Constructionline and SafeContractor
  • No extra charge for your area
  • Everything repaired in place
  • Colour mixed on the day to match

See our prices page.

What we cannot put right

Honesty matters more than a booking, so here’s what a repair cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before you book.

Materials we repair

  • Marble
  • Ceramic tiles
  • Floor and wall tiles
  • Porcelain tiles
  • Natural stone & granite

Covering Upper Upnor

Upper Upnor is about 2 miles north-east of Rochester, in Medway. We visit homes and businesses in Upper Upnor and nearby villages, so nothing has to leave your home. Upper Upnor is one of 68 places in Medway we cover. Our nearest city page is London, about 27 miles away.

Here we cover the ME2 postcode area. Jobs here include addresses on High Street, Upnor Road and Castle Street. We also cover the places around Upper Upnor: Lower Upnor (1 mile north-east), Wainscott (1 mile north-west), Chattenden (1 mile north), Hoo St Werburgh (2 miles north-east) and Cooling Street (3 miles north). Within a short drive, we also cover Gillingham (3 miles south-east), Chatham (3 miles south), Rainham (5 miles south-east), Luton (3 miles south), Park Wood (5 miles south-east) and Lordswood (5 miles south).

Local landmarks in Upper Upnor

We visit homes around Lower Lines Park, Waterfront University Technical College and St Philip & St James and the streets around them. You will also find Waterfront UTC (1.3 miles south-east), The Kings Arms (within half a mile east), Wainscott Primary School (0.5 miles north-west) and Former Ordnance Store At Chatham Gun Wharf (1.4 miles south). The closest station to Upper Upnor is Strood station, about 1.2 miles south-west of the centre. A little further out are Pentagon Shopping Centre (1.6 miles south) and City of Rochester-upon-Medway (1.4 miles south-west). Not far away are Gad's Hill and Rede Common.

Map of Upper Upnor © OpenStreetMap contributors

What we’re called out for in Upper Upnor

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

The things clients normally mention when they call are:

  • Cracked floor tiles
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

Comparing quotes

  • How soon you can use it again
  • If travel is included in the price
  • How changes to the job are handled
  • How your room will be protected

Choosing a repair company

Your questions about tile repair in Upper Upnor

Is it messy?

Dust sheets and masking go down before we start, and tidy up before we leave.

What areas do you cover?

We work UK-wide, and that includes Upper Upnor. Our prices are the same everywhere.

Can a cracked tile be fixed in place?

Frequently, yes, if it isn’t loose.

What happens once I’ve sent pictures?

We review the pictures and send a fixed quote.

Can landlords book you?

Yes, often. We can quote for several properties together and work between tenancies.

Is it safe with children and pets around?

We ask you to keep children and pets out of the room while we work. The rest of the house is unaffected.

How quickly can you book me in?

That depends on our diary for your area. We will offer you dates when we send your quote.

Do you charge for travel?

We don’t add a call-out fee. The fixed quote covers the visit and the work.

What tile repair costs

Repairs from £95. You won’t pay by the hour. The price is based on:

  • What kind of damage it is
  • What the surface is made of
  • How much damage there is
  • Unusual colours or finishes

Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.

Getting a price from pictures

We price nearly every job from pictures. This is what to send:

  • A coin or ruler next to the damage for scale
  • One picture of the entire tiled area
  • Where you are, by postcode
  • What it’s made of, if you know

Most clients in Upper Upnor get their price from photos. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.