Medway · England
Tile Repair in Cooling Street
Tile repair in and around Cooling Street: photo quotes, tidy work and a year’s guarantee.
- Repairs from £95
- Chips from dropped pans and tools
- Cracked floor tiles
How the visit works
A typical visit goes like this: we arrive on time, protect everything around the work area, carry out the work and clear up. Allow a morning or an afternoon. Before we go, we’ll explain when it can be used and what to avoid for the first few days.
- We clean the tile and remove loose fragments.
- The chip, crack or hole is filled.
- We shape the repair flush with the tile.
- We match the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Preparing for the visit
- Mention any earlier repairs or resurfacing
- Clear toiletries, mats and anything else from around the area
- Have a window or extractor fan available
Getting a price
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
Related advice
About our tile repair in Cooling Street
If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so you don’t need to find a spare. If you are dealing with chips from dropped pans and tools and cracked floor tiles, we can normally put it right.
Every repair is covered by our one-year guarantee, wherever you are in Medway. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Location
- Cooling Street (ME3)
- Area hub
- Medway
- Guarantee
- One year on every repair
- Quotes
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
DIY kit or professional repair?
A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it does not stop a professional repair. It does add a little time, so tell us about it when you send photos.
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
Common problems we fix in Cooling Street
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
These are the problems we’re asked about most:
- Chips from dropped pans and tools
- Drill holes from removed fittings
- Damaged tile edges
- Discontinued tiles you can’t replace
Comparing quotes
- What preparation is included
- What the guarantee covers, and for how long
- Is the price fixed, and does it include VAT?
- What protection goes down before work starts
When a repair isn’t the answer
A few problems are outside what a surface repair can do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we’ll say what we think before you book.
Materials we repair
- Porcelain tiles
- Ceramic tiles
- Natural stone & granite
- Floor and wall tiles
- Marble
Where we work around Cooling Street
Cooling Street is about 4 miles north of Rochester, in Medway. Our technicians come to clients in Cooling Street and the surrounding area, so you do not need to take anything anywhere. Cooling Street is one of 68 towns and villages in Medway we cover. You can also see our page for London, about 26 miles away.
We work across ME3. If you are just outside Cooling Street, we cover Cooling (1 mile north-east), Chattenden (2 miles south-east), Wainscott (2 miles south), Lower Upnor (2 miles south) and High Halstow (2 miles east). Within a short drive, we also cover Gillingham (6 miles south-east), Chatham (6 miles south), Rochester (4 miles south), Rainham (7 miles south-east), Strood (4 miles south) and Luton (5 miles south).
Near you in Cooling Street
Our clients here include homes close to Cliffe Woods Primary School, The Hundred of Hoo Academy and St James' Church and the streets around them. The nearest railway station is Higham station, roughly 2.2 miles south-west of the centre. Nearby you’ll also find Huguenot Museum (3.7 miles south) and French Hospital (3.8 miles south). Open spaces near Cooling Street include Gad's Hill and Rede Common.
Cooling Street questions
What happens once I’ve sent photos?
You’ll get a fixed quote back, normally with dates to choose from. You’re under no obligation.
What about drill holes in tiles?
Yes. We fill drill holes from removed fittings.
Is it worth repairing rather than replacing?
Usually, when the rest is in good condition. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.
Are there extra charges for Cooling Street?
We don’t add a call-out fee. The fixed price covers the visit and the work.
Can tenants book a repair?
We can work for tenants, landlords or agents. Get your landlord’s agreement first.
What do you need from me?
Photos of the damage, a picture of the entire tiled area and your postcode. Then we will agree a date.
Are you accredited?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Can a cracked tile be fixed in place?
Frequently, yes, if it isn’t loose.
Places near Cooling Street
Other services in Cooling Street
Prices and what affects them
Repairs from £95. There’s no area surcharge for Cooling Street. What changes the price is:
- Any earlier repairs that need removing first
- Access to the area
- How much damage there is
- The material
The price reflects the work involved, not your postcode. You will see the full price before you book, with nothing added on the day.
Getting a price from pictures
A couple of clear pictures is all it takes. Try to include:
- Something in shot to show the size
- The material, if you know it
- Natural light rather than flash
- Whether it’s been repaired or coated before
To get a price, send a couple of photos through our quote form or ring us. We’ll tell you honestly if a repair is the right fix.
Why repair rather than replace?
Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Our tile repair starts from £95. A repair generally costs much less than people expect, especially compared with replacing and refitting. Send photos and we’ll give you the exact figure.
Why Cooling Street customers choose us
- Repair technicians who travel to you, UK-wide
- We’ll tell you if it’s not worth repairing
- Rooms protected and left tidy
- Most jobs done in one visit
Read our prices page.
Landlords, agents and businesses in Cooling Street
We’re used to working with agents and managing companies. Just send photos, the address and how to get access.
We work for landlords, letting agents and housing providers in Cooling Street as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
About our accreditations · Every repair comes with a one-year guarantee.
