Medway · England
Tile Repair for Cooling homes
Chip, crack and drill-hole repairs to floor and wall tiles in Cooling, carried out at your home and guaranteed for a year.
- Repairs from £95
- Discontinued tiles you can’t replace
- Drill holes from removed fittings
Should I try a DIY kit first?
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
Tile repair at your home in Cooling
If a tile moves, it may need relaying first, and we’ll say so. The tile stays where it is, so there is no need to hunt for a matching tile. Common call-outs are for damaged tile edges and discontinued tiles you can’t replace, in ceramic tiles, natural stone & granite and floor and wall tiles.
Every job is backed for twelve months. We return to put right any problem with the work. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Where
- Cooling (ME3)
- Area hub
- Medway
- Cover
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
For landlords and businesses
Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.
How the visit works
We work cleanly and quietly, so you can stay at home while we are there. We protect the area first, then the work takes a morning or an afternoon. Before we leave, we explain the curing time and the aftercare.
- First the tile is cleaned and loose pieces removed.
- We fill the chip, crack or hole.
- We shape the repair flush with the tile.
- The colour and pattern are recreated by hand.
- Finally we seal it to match the tile.
Preparing for the visit
- Mention any parking restrictions or tricky access
- Mention if the room is upstairs or in a flat
- Mention any earlier repairs or resurfacing
How to get a price
Pricing is simple: take a close-up of the damage and a picture from further back, send them to us with your postcode, and we will reply with a fixed quote. There’s no charge for the quote and no obligation.
Advice
Towns and villages near Cooling
Other services in Cooling
What we are called out for in Cooling
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
The most common problems we are called about are:
- Cracked floor tiles
- Drill holes from removed fittings
- Discontinued tiles you can’t replace
- Damaged tile edges
Questions to ask before you book
- What protection goes down before work starts
- When it can be used again
- Whether there are any call-out or travel charges
- What prep work is covered
About Cooling
Cooling is about 5 miles north of Rochester, in Medway. We visit homes and businesses in Cooling, so you don’t need to take anything anywhere. Our repair technicians cover 68 places across Medway, from the larger towns to small villages. Our jobs stretch from Cooling to London (27 miles away).
Every address in ME3 is covered. From Main Road and Cooling Road or anywhere nearby, a technician can come to you. If you’re just outside Cooling, we cover Cooling Street (1 mile south-west), High Halstow (2 miles east), Sharnal Street (2 miles south-east), Fenn Street (2 miles east) and Chattenden (2 miles south). Within a short drive, we also cover Gillingham (6 miles south), Chatham (7 miles south), Rochester (5 miles south), Rainham (7 miles south-east), Strood (5 miles south-west) and Luton (6 miles south).
Near you in Cooling
Around Cooling, we work in homes near St James' Church and the streets around them. Cooling’s nearest station is Higham station, about 3.3 miles south-west of the centre. A little further out are Upnor Castle (3.4 miles south) and French Hospital (4.8 miles south). Not far away are Canvey Wick and Gad's Hill.
Repair or replace: which is better?
Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send pictures and we will give you the exact figure.
What you get with us
- Everything repaired in place
- Repair technicians who travel to you, UK-wide
- Colour mixed on the day to match
- Generally one visit, start to finish
Read our prices page.
Prices and what affects them
Repairs from £95. Every quote is fixed and free. What we take into account:
- Access to the area
- The type of damage
- Previous DIY repairs that have to come out
- What the surface is made of
It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
Send photos for a quote
Almost every job we do is priced from pictures. This is what to send:
- Where you are, by postcode
- A wider photo showing the whole tiled area
- A close-up of the damage, in focus
- Good light, ideally daylight, without flash glare
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the entire tiled area, we can price the job.
What we can’t put right
A repair is not always the answer, and we’d rather say so up front. Repairs won’t solve:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we will give you a straight answer.
Materials we work on in Cooling
- Porcelain tiles
- Ceramic tiles
- Floor and wall tiles
- Marble
- Natural stone & granite
Common questions in Cooling
Do you hold any accreditations?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Is the work guaranteed?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
Do you do work for letting agents?
Yes. We work for landlords, agents, builders and businesses as well as homeowners in Cooling.
Can you price it without visiting?
Nearly always. If photos don’t show enough, we’ll ask for another angle.
How quickly can you book me in?
Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.
How do I get a price for tile repair in Cooling?
Prices start from £95. The exact price depends on the damage, so we quote from photos. You’ll get a fixed figure before booking.
Do you come to Cooling?
Yes. We work across the UK and come to Cooling. Send photos and we will quote, or call 0345 017 0787.
Which areas do you work in?
All of Medway, and the rest of the UK. There’s no extra charge for travel.
About our accreditations · Every repair comes with a one-year guarantee.
