Greater London · England

Worktop Repair in Custom House

Chip, burn and scratch repairs to kitchen and bathroom worktops at your home in Custom House, with a one-year guarantee on every repair.

  • Repairs from £95
  • Dents and gouges
  • Scorch marks from pans
Surface Doctor technician repairing a wooden kitchen worktop

Need worktop repair in Custom House?

How we handle worktop repair in Custom House

A worktop repair is carried out in your kitchen, with the area around the damage covered. Most repairs take a few hours, and you can use the worktop again shortly afterwards. We’re often asked to fix damage around the sink cut-out and snagging damage in a new kitchen, on granite & marble, solid wood and laminate.

All of our repairs are guaranteed for twelve months. We return to put right any problem with the work.

Wooden worktop being repaired in a customer’s kitchen
Location
Custom House (E16, E13)
County
Greater London
Guarantee
12 months on all our work
Quotes
From £95. Fixed and free, based on photos
Call
0345 017 0787
Last updated
23 October 2026

Our work in Custom House

Custom House is about 1 mile south of Canning Town, in Greater London. Book a date that suits you, and you will know when to expect us, so there’s no waiting around. Custom House is one of 764 places in Greater London we cover.

All of E16 and E13 is within our area, from the main roads to the quietest streets. We regularly work on streets such as Tree Road, Ethel Road and Booth Road. Custom House is on the A1020, which makes it straightforward to reach. Neighbouring places we cover include West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). Further out, we also cover London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).

Local landmarks in Custom House

Around Custom House, we work in homes near St Matthew's Church, Royal Docks Academy and Thames Barrier Park. Nearby too are The Connaught Tavern (within half a mile east), The Royal Docks Community School (under half a mile north-east) and St Joachim's Catholic Primary School (within half a mile north). There is a railway station in Custom House itself: Custom House station. Nearby you’ll also find East Ham (2 miles north-east) and Greenwich Castle (2.5 miles south-west). The countryside around Custom House includes Gilbert's Pit and Tower Hill.

Map of Custom House © OpenStreetMap contributors

What we can’t put right

A few problems are outside what a surface repair can do:

  • Failed support under the worktop
  • Cracks right through stone that has moved
  • Laminate that has blown or swollen

Not sure? Send photos and we will give you a straight answer before you book.

Surfaces we repair

  • Solid wood
  • Laminate
  • Solid surface (such as Corian)
  • Granite & marble
  • Quartz

How we price worktop repair

Repairs from £95. We charge the same across the UK, including Custom House. What changes the price is:

  • What the surface is made of
  • Whether old repairs or coatings need taking off
  • The type of damage
  • How many items we do on one visit

Set against the cost of replacement, repairing typically costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.

How to get a fixed quote

Before you send photos, a few simple things make all the difference:

  • Natural light rather than flash
  • A coin beside the damage so we can judge size
  • Where you are, by postcode
  • Details of any past repairs

A quote takes minutes to ask for: take one close-up and one wider shot of the worktop, add your postcode and send them to us. You will get a fixed price, not an estimate.

Different materials, different repairs

Solid surface

Solid surface materials are uniform throughout, so marks can frequently be sanded and refinished.

Quartz

Quartz is hard, but its edges are brittle. Chips are filled with tinted resin and polished.

How the visit works

Arrival times are agreed in advance, so you know when to expect us. Once we’re there, the work takes a few hours, depending on the damage in most cases. The room is left tidy and ready to use once it has cured.

  1. The area around the damage is protected.
  2. We clean the damage and remove anything loose.
  3. It’s filled and levelled with the surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed and polished to match.

Before we arrive

  • Clear the area around the damage
  • Have somewhere for us to park nearby if possible
  • Let us know which floor the room is on

Ask for a price

Upload a photo of the damage and one of the entire item, with your E16 postcode, and we will reply with a fixed quote.

Send photos for a quote

Advice

Repairing versus replacing in Custom House

Stone and quartz have to be templated and cut, so replacing a section takes time and money. A repair takes a few hours. Repairs from £95, with every job priced individually. Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.

Why choose Surface Doctor in Custom House

  • A year’s guarantee on all work
  • Work done at your home or business
  • Free fixed quotes from pictures
  • CHAS and Constructionline accredited

Read our pricing.

Can I fix it myself?

A DIY attempt is not a disaster. We remove the old filler and start again, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is typically the cheaper route.

Signs you need worktop repair in Custom House

Sink and hob cut-outs are weak points, so cracks and chips frequently start there.

Send us a picture if you notice any of these:

  • Knife marks
  • Chips near the sink
  • A chipped quartz edge
  • Damage from fitting or building work

Comparing quotes

  • A fixed price, and whether VAT is included
  • How long it needs to cure
  • What aftercare is recommended
  • The length of the guarantee and what it covers

How to compare quotes

Questions from Custom House

Is a burnt worktop repairable?

Usually. Send us a picture and we’ll tell you.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Can you repair something that is been repaired before?

Generally, yes. Let us know what was used before.

What happens after I send photos?

You get a fixed price and available dates. If anything’s unclear, we’ll ask for another photo.

Do you work for landlords and businesses?

Yes. We work for landlords, agents, builders and businesses as well as householders.

Do I need to clear the kitchen?

Just near the damage. The rest of the kitchen stays usable.

What happens if you find more damage?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

For landlords and businesses

Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.