Orkney Islands · Scotland
Tile Repair in Dounby
Tile repair for Dounby, without a refit. Get a fixed price from your photos, then book a visit.
- Repairs from £95
- Damaged tile edges
- Chips from dropped pans and tools
About our tile repair in Dounby
The tile stays where it is, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Our repair technicians work on natural stone & granite, floor and wall tiles and marble, and the jobs we see most are discontinued tiles you can’t replace and cracked floor tiles.
Your repair is guaranteed for a year, as with every job we do. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Location
- Dounby (KW17)
- County
- Orkney Islands
- Warranty
- A year, on every repair
- Price
- From £95. Free, fixed quote from pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Our work in Dounby
Dounby is about 12 miles north-west of Kirkwall, in the Orkney Islands. Whether you’re in the middle of Dounby or on the outskirts, the service is the same: a fixed quote, a tidy visit and a guarantee. Dounby is one of 51 places in the Orkney Islands where we work.
We work across KW17 and the streets around it. That includes homes on Flett's Park, Back Road and Hillside Road. Neighbouring places we cover include Hourston (1 mile south), Skeabrae (1 mile west), Russland (2 miles south), Harray (3 miles south-east) and Tenston (3 miles south-west). Dounby is one of the larger places we cover in the Orkney Islands. If you’re somewhere remote, ring us first and we will plan the trip.
Landmarks near Dounby
Nearby you’ll also find Corrigall Farm Museum (2.1 miles south-east). Green spaces nearby include Birsay moors RSPB Reserve and Greeny Hill.
How we price tile repair
Repairs from £95. You won’t pay by the hour. The price is based on:
- Whether it’s a chip, crack, burn or wear
- Whether we combine several jobs
- How much damage there is
- Any earlier repairs that need removing first
No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Send pictures for a quote
You can usually get a fixed quote without us visiting. To make it quick:
- Whether it’s been repaired or coated before
- What it’s made of, if you know
- Good light, ideally daylight, without flash glare
- A photo taken from further back
We price from pictures so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we will come back with a fixed figure.
Questions from Dounby
Is it safe with children and pets around?
We ask you to keep children and pets out of the room while we work and until it has cured. Everywhere else in the home is fine.
Can you fill holes left by old fittings?
Yes. We fill drill holes from removed fittings.
Can a cracked tile be fixed in place?
Typically, as long as it’s still firmly stuck down.
Is my repair covered?
Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.
Can I get a quote without a visit?
Nearly always. If pictures don’t show enough, we will ask for another angle.
Do you do work for letting agents?
We do, regularly. We can quote for several properties together and work between tenancies.
Can you do more than one item on the same visit?
Of course, and it typically saves money. Send pictures of everything together and you’ll get one combined price.
What information do you need?
Just pictures, your postcode and a contact number. On the day, we only need access to the room.
Repair or replace in Dounby?
Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Prices start from £95. Instead of hourly rates, we price the whole job up front. It depends on the damage, the material and access.
What you get with us
- One visit for most repairs
- Technicians who travel to you, UK-wide
- Nothing taken out or refitted
- No extra charge for your area
Read our pricing.
Honest limits
A few problems are outside what a surface repair can do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer.
Surfaces we repair
- Porcelain tiles
- Marble
- Floor and wall tiles
- Natural stone & granite
- Ceramic tiles
Do you need tile repair in Dounby?
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
Typical reasons for a call-out include:
- Discontinued tiles you can’t replace
- Cracked floor tiles
- Damaged tile edges
- Chips from dropped pans and tools
Comparing quotes
- Whether they match the colour on site
- How your room will be protected
- What prep work is covered
- The length of the guarantee and what it covers
What we do, step by step
Visits start with a quick look at the job together, so you know exactly what we are doing. After that, protection goes down around the work area and we start. Allow a morning or an afternoon, and we will tell you if anything changes.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
Getting ready for the visit
- Let us know about parking or access
- Ensure the room can be ventilated
- Mention any earlier repairs or resurfacing
How to get a price
Email us a photo of the damage and one of the whole item, and tell us you’re in Dounby, and we will reply with a fixed price.
Advice
Landlords, agents and businesses in Dounby
We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
What else we do in Dounby
DIY repairs versus a professional job
A DIY attempt isn’t a disaster. We remove the old filler and start again, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.
About our accreditations · Every repair comes with a one-year guarantee.
