Orkney Islands · Scotland

Tile Repair for Hourston homes

We travel to Hourston for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Hourston

How we handle tile repair in Hourston

A loose or rocking tile may need relaying first, and we will say so. The tile stays where it is, so you don’t need to find a spare. Whether it’s drill holes from removed fittings and cracked floor tiles, we can normally put it right.

All our work comes with a one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Where
Hourston (KW17)
Region
Orkney Islands
Warranty
One year on every repair
Quote
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026
Floor repair in progress in a customer’s kitchen

FAQs for Hourston

Can a cracked tile be fixed in place?

Normally, as long as it’s still firmly stuck down.

Are there extra charges for Hourston?

We do not add a call-out fee. The fixed quote covers the visit and the work.

Will it make a mess?

We protect the room with dust sheets and masking first, and tidy up before we leave.

Do I need to be at home?

Someone needs to let us in and show us the job. You do not need to watch us work.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Is my repair covered?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

Can I get a quote without a visit?

In nearly every case. If pictures don’t show enough, we’ll ask for another angle.

Can you repair several things at once?

Yes, and it’s frequently cheaper. Just add the extra items to your pictures and we’ll quote them together.

DIY repairs versus a professional job

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

What affects the price in Hourston

Prices start from £95. You will not pay by the hour. The price depends on:

  • Unusual colours or finishes
  • The size and number of damaged areas
  • The material
  • Whether it’s a chip, crack, burn or wear

Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.

How to get a fixed price

You can take the photos on your phone, there’s no need for anything special. Just ensure we can see:

  • Any details about the material
  • Natural light rather than flash
  • A coin or ruler next to the damage for scale
  • The postcode, so we can plan the visit

For a price in Hourston, the easiest route is pictures: a close-up, a wider shot and your postcode. You’ll get a fixed quote with dates to choose from.

What happens on the day

Nothing needs to be moved out of the room beforehand. Everything we use comes in the van with us, put protection down and start once you are happy with the plan. It typically takes a morning or an afternoon, and you are welcome to carry on with your day while we work.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Ensure the room can be ventilated
  • Tell us if there are stairs or a lift
  • Mention any earlier repairs or resurfacing

Ask for a price

There is no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.

Send pictures for a quote

Related advice

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. Every job is a little different, so we price each one individually. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

What you get with us

  • Colour mixed on the day to match
  • Free fixed quotes from pictures
  • Repair technicians who travel to you, UK-wide
  • A year’s guarantee on all work

Read our prices page.

Work for landlords and builders

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We’ll fit around changeovers where we can.

What we’re called out for in Hourston

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Send us a picture if you notice any of these:

  • Chips from dropped pans and tools
  • Damaged tile edges
  • Discontinued tiles you cannot replace
  • Cracked floor tiles

Before you book anyone

  • How to care for the finish
  • How soon you can use it again
  • How the colour is matched
  • Whether a trained technician does the job

Choosing a repair company

Covering Hourston

Hourston is about 11 miles north-west of Kirkwall, in the Orkney Islands. We work in every kind of home, old or new, large or small, plus businesses and rented homes. Hourston is one of 51 places in the Orkney Islands we cover.

Postcode districts we cover here: KW17. Other places close to Hourston include Russland (1 mile south), Dounby (1 mile north), Harray (2 miles south-east), Skeabrae (2 miles north-west) and Tenston (2 miles south-west). If you are somewhere remote, ring us first and we will plan the trip.

What’s near Hourston

Other landmarks nearby include Corrigall Farm Museum (1.5 miles east). Green spaces nearby include Loch of Bosquoy and Kame of Corrigall.

Map of Hourston © OpenStreetMap contributors

When a repair isn’t the answer

A repair isn’t right for every job, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think.

Surfaces we repair

  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.