Surrey · England

Tile repair in Fernhill, Surrey

Tile repair in and around Fernhill: a fixed quote from photos, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Fernhill homes

DIY kit or professional repair?

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

How we handle tile repair in Fernhill

We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Typical jobs include cracked floor tiles and drill holes from removed fittings, across marble, porcelain tiles and floor and wall tiles.

Your repair is guaranteed for a year, as with every job we do. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Fernhill (RH6)
Region
Surrey
Cover
A year, on every repair
Price
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Updated
23 October 2026

Fernhill: your questions answered

Do I need to be at home?

We need someone to let us in. After that, you can carry on with your day.

Do you work for landlords and businesses?

Yes, often. We quote for multiple addresses and fit around tenancy changeovers.

I rent my home. Can I book you?

Yes. Check with your landlord; we can send the quote to them too.

Is there any odour?

Expect a mild smell while we are working that clears as it cures.

How quickly can you book me in?

We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.

Will the price change on the day?

We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.

Can a cracked tile be fixed in place?

Generally, as long as it’s still firmly stuck down.

Is it safe with children and pets around?

On the day, the room should be kept clear of pets and children, so the repair isn’t disturbed while it cures.

Why repair rather than replace?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

What you get with us

  • Work done at your home or business
  • No need to remove anything
  • Colour mixed on the day to match
  • Typically one visit, start to finish

Read our prices page.

Where we work around Fernhill

Fernhill is about 2 miles south-east of Horley, in Surrey. Across the RH6 area, a technician comes to you. We cover all 395 towns and villages across Surrey. We work right across the region, from Fernhill to London (about 24 miles away).

Jobs in RH6 are booked in the same way as anywhere else. We regularly work on streets such as Peeks Brook Lane and Donkey Lane. If you’re just outside Fernhill, we cover Burstow (1 mile east), Shipley Bridge (1 mile south), Tinsley Green (1 mile south-west), Keeper's Corner (1 mile east) and Copthorne (1 mile south). Larger places within reach include Epsom (14 miles north-west), Redhill (6 miles north), Ewell (15 miles north), Reigate (6 miles north-west), Caterham (9 miles north) and Dorking (10 miles north-west).

Around Fernhill

Locally, our jobs take us to homes close to Church of St Bartholomew, The Shipley Bridge pub and Oakwood School. The nearest railway station is Gatwick Airport station, about 1 mile west. Other landmarks nearby include County Mall (3.6 miles south-west) and Langley Green Hospital (2.9 miles south-west). Green spaces nearby include Hedgecourt Lake.

Map of Fernhill © OpenStreetMap contributors

Honest limits

In fairness, there are a few things a repair will not fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer before booking.

Materials we work on in Fernhill

  • Marble
  • Natural stone & granite
  • Floor and wall tiles
  • Ceramic tiles
  • Porcelain tiles

What we’re called out for in Fernhill

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Typical reasons for a call-out include:

  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Drill holes from removed fittings

What to look for in a quote

  • Aftercare advice
  • Whether there are any call-out or travel charges
  • What happens if they find more damage
  • Whether the colour is mixed to match

10 questions to ask before you book

What affects the price in Fernhill

Repairs from £95. You will know the full cost before you book. We look at:

  • What kind of damage it is
  • How easy the damage is to reach
  • Whether we combine several jobs
  • How many areas need work

The price depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. We give a fixed quote from your photos, so there are no surprises on the day.

How to get a fixed price

The better the photos, the more accurate the price. Here’s what helps:

  • A photo taken from further back
  • One sharp close-up of the damage
  • What it’s made of, if you know
  • Good light, ideally daylight, without flash glare

There is no need for us to visit first. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.

Work for landlords and builders

Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.

Letting agents often send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

What happens on the day

On the day itself, there’s little for you to do. Let us in and show us the room, and we’ll take it from there. Most visits take a morning or an afternoon.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Move bottles, mats and clutter away from the area
  • Mention if the room is upstairs or in a flat
  • Avoid using the area for a few hours before we arrive

Getting a price

If you’re in Fernhill and want a price, photos are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Get a fixed quote

Related advice

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