Thurrock · England

Tile repair in Grays, Thurrock

Local tile repair for Grays: a fixed quote from photos, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Grays

Common questions in Grays

Do the materials smell?

There can be some smell while we work, which is why we ventilate. It fades as everything cures.

Can you repair a cracked floor tile without replacing it?

Often, yes, if it is not loose.

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Will you leave a mess?

Very little mess: we sheet and mask everything nearby, and we take our waste away with us.

What areas do you cover?

Everywhere in the UK, Grays included. Travel is included in the price.

What happens once I’ve sent pictures?

We come back with a fixed quote, plus dates. You’re under no obligation.

Can you quote from pictures?

In nearly every case. If pictures don’t show enough, we will ask for another angle.

Is there a call-out fee?

We do not add a call-out fee. The fixed price covers the visit and the work.

Tile repair at your home in Grays

If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so you don’t need to find a spare. If you are dealing with drill holes from removed fittings and cracked floor tiles, we can help, whatever the material.

We guarantee the work for a year. If something isn’t right in that time, we come back and put it right. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Where
Grays (RM17, RM16, RM20, RM18)
County
Thurrock
Cover
A year, on every repair
Price
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Updated
23 October 2026

Prices and what affects them

Prices start from £95. There’s no area surcharge for Grays. The price reflects:

  • The material
  • The colour and finish to match
  • How many items we do on one visit
  • Whether it’s a chip, crack, burn or wear

A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you will get a fixed figure.

Getting a price from pictures

We price nearly every job from pictures. This is what we need:

  • A wider photo showing the whole tiled area
  • A clear, close picture of the problem area
  • Details of any past repairs
  • Where you are, by postcode

We price from pictures so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.

Honest limits

Not everything can be repaired, and we’ll tell you before we start. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think.

Materials we work on in Grays

  • Marble
  • Natural stone & granite
  • Porcelain tiles
  • Floor and wall tiles
  • Ceramic tiles

Repair or replace in Grays?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Prices start from £95. A repair is priced on what needs doing, not where you live. The full price is agreed before booking.

Why us?

  • Nothing taken out or refitted
  • A fixed quote before you book
  • Dust sheets down, tidy finish
  • One price list for the whole UK

See our pricing.

Signs you need tile repair in Grays

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

The most common problems we’re called about are:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges
  • Chips from dropped pans and tools

Comparing quotes

  • How the colour is matched
  • Whether there are any call-out or travel charges
  • Who turns up on the day
  • When it can be used again

Our hiring checklist

DIY kit or professional repair?

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

A DIY attempt isn’t a disaster. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.

The process

A typical visit goes like this: we arrive on time, protect everything around the work area, carry out the work and clear up. Plan for a morning or an afternoon from start to finish. Before we go, we’ll explain how long to leave it and how to look after it.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Open a window if you can
  • Let us know if it has been repaired before
  • Keep children and pets away from the room on the day

Getting a price

Send us pictures of the damage and one of the entire item, and tell us you’re in Grays, and we’ll come back with a fixed quote.

Send pictures for a quote

Read more

Grays and the surrounding area

Grays is about 5 miles north-east of Dartford, in Thurrock. Jobs in Grays are booked in like any other job: a fixed quote from your photos, and a technician at your door on the day. We work in all 26 towns and villages in Thurrock, from the larger towns to small villages. Our jobs stretch from Grays to London (18 miles away).

Our visits in RM17, RM16, RM20 and RM18 are booked in the same way as anywhere else. That includes homes on London Road, College Avenue and Cresthill Avenue. Main roads around Grays include the A126 and B149, so getting to you is simple. We also cover the places around Grays: Little Thurrock (1 mile north-east), Chafford Hundred (1 mile north-west), Orsett Heath (1 mile north-east), North Stifford (2 miles north-west) and Chadwell St Mary (2 miles east). Larger places within reach include Stanford-le-Hope (5 miles north-east), South Ockendon (3 miles north-west), Balstonia (5 miles north-east), Corringham (6 miles north-east), Aveley (4 miles west) and Purfleet-on-Thames (4 miles west).

Around Grays

In Grays, that means homes near Grays Convent High School, Quarry Hill Academy and St John the Evangelist. Also close by are The Traitors Gate pub (0.5 miles south-east) and Thurrock and Basildon College (1 mile east). For rail, the closest station is Grays station, about 0.6 miles south-west. A little further out are Thameside Centre (under half a mile south-west) and Lakeside Shopping Centre (2.1 miles west). Green spaces nearby include Chafford Gorges Nature Park and Sawyers Lake.

  • Parks and local facilities nearby include Orsett Rural District (1.4 miles north-east)
Map of Grays © OpenStreetMap contributors

For landlords and businesses

We work for landlords, letting agents and housing providers in Grays as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.