County Durham · England

Tile Repair in Harelaw

Fixed-price tile repair in Harelaw and the surrounding area, done in a single visit in most cases and guaranteed for a year.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Harelaw

Common problems we fix in Harelaw

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Signs it’s time to call us include:

  • Damaged tile edges
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Cracked floor tiles

Before booking anyone

  • The length of the guarantee and what it covers
  • A fixed price, and whether VAT is included
  • Who turns up on the day
  • What happens if they find more damage

Our hiring checklist

How we handle tile repair in Harelaw

The tile stays where it is, so you do not need to find a spare. If a tile moves, it may need relaying first, and we will tell you. Common call-outs are for damaged tile edges and cracked floor tiles, in porcelain tiles, natural stone & granite and ceramic tiles.

You get a one-year guarantee, the same in Harelaw as everywhere else we work. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Where
Harelaw (DH9)
County
County Durham
Guarantee
A year, on every repair
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Last updated
23 October 2026
Before and after: damaged granite tiles repaired in place

DIY repairs versus a professional job

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

If you do try a kit, read the instructions carefully, and give it the full curing time. If it fails, we can still put it right.

Harelaw: your questions answered

I’m a tenant. Can you help?

Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged before the end of a tenancy.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

What areas do you cover?

All of County Durham, and the rest of the UK. There is no extra charge for travel.

What happens if you find more damage?

We will show you and explain before doing anything extra. Nothing extra is done without your say-so.

Is a repair better than a new one?

Generally, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we will tell you.

What happens after I send photos?

We check the damage, the material and your postcode, then reply with a quote with dates.

Does someone need to be in?

We need someone to let us in. You do not need to watch us work.

It’s been repaired before. Can you still fix it?

Generally, yes. Let us know what was used before.

Harelaw and the surrounding area

Harelaw is about 1 mile north-west of Annfield Plain, in County Durham. Across the DH9 area, we carry out the work at your property. Harelaw is one of 329 places in County Durham where we work. Our nearest city page is Newcastle upon Tyne, about 9 miles away.

Postcode districts we cover here: DH9. You will find streets such as North Road, Fondlyset Lane and Greentree Lane, and we cover them all. Other places close to Harelaw include Catchgate (1 mile south), Annfield Plain (1 mile south-east), Dipton (1 mile north), Harperley (1 mile north-east) and East Kyo (1 mile east). Larger places within reach include Durham (9 miles south-east), Consett (4 miles west), Bishop Auckland (15 miles south), Spennymoor (13 miles south-east), Chester-le-Street (7 miles east) and Crook (11 miles south).

Local landmarks in Harelaw

We visit homes around Catchgate Primary School, Church of St Thomas and North Durham Academy and the streets around them. Well-known places in the area include Shotley Bridge Hospital (3.8 miles west) and Derwentside (0.5 miles south-west).

Map of Harelaw © OpenStreetMap contributors

Work for landlords and builders

Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

If you manage property in Harelaw, we can repair and quote for several addresses together. Send photos for each one and we will come back with a combined price.

Prices and what affects them

Prices start from £95. We price every job individually. The main factors are:

  • How hard the colour is to match
  • The material
  • The type of damage
  • Previous DIY repairs that have to come out

Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.

How to get a fixed quote

A couple of clear pictures is all it takes. Try to include:

  • The material, if you know it
  • Whether it’s been repaired or coated before
  • Natural light rather than flash
  • Something in shot to show the size

Send us a photo of the damage and one of the whole item, and tell us you are in Harelaw, and we will come back with a fixed quote.

When a repair is not the answer

In fairness, there are a few things a repair won’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly.

What we work on

  • Marble
  • Floor and wall tiles
  • Porcelain tiles
  • Ceramic tiles
  • Natural stone & granite

The process

We begin by going over the job with you. Then the area is sheeted and masked and we start. It normally takes a morning or an afternoon, and we’ll tell you if anything changes.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Let us know which floor the room is on
  • Ensure the area is dry
  • Point us to the nearest place to park

Get a quote

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can give you a fixed price the same day in most cases.

Get a fixed quote

Advice

Why repair rather than replace?

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Our tile repair starts from £95. Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

Why us?

  • No extra charge for your area
  • Straight answers about what a repair can do
  • Normally one visit, start to finish
  • Accredited with CHAS, Constructionline and SafeContractor

Read our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.