Suffolk · England

Tile repair in Hoo, Suffolk

Our technicians come to Hoo for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Drill holes from removed fittings
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Hoo

Tile repair at your home in Hoo

If a tile moves, it may need relaying first, and we’ll tell you. The tile stays where it is, so you don’t need to find a spare. If you are dealing with drill holes from removed fittings and damaged tile edges, we can typically put it right.

All our work is covered by our one-year guarantee, wherever you are in Suffolk. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Location
Hoo (IP13)
County
Suffolk
Warranty
One year on every repair
Price
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026

What we can’t put right

Before booking, it’s worth knowing the limits too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before you book.

Materials we repair

  • Porcelain tiles
  • Floor and wall tiles
  • Ceramic tiles
  • Marble
  • Natural stone & granite

What we do, step by step

Once we are through the door, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the work takes a few hours, and we finish by cleaning up and talking you through the result.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Tell us if there are stairs or a lift
  • Open a window if you can
  • Mention any parking restrictions or tricky access

Ask for a price

Most customers in Hoo get their price from photos. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.

Get a free quote

Read more

FAQs for Hoo

Will the price change on the day?

If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.

Will you leave a mess?

Dust sheets and masking go down before we start, and tidy up before we leave.

Do you work for landlords and businesses?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses.

Are you a vetted contractor?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Is the work guaranteed?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

I’m a tenant. Can you help?

Of course. Ask your landlord first, and we can send them the quote if that helps.

Do you cover Hoo?

Yes. We work across the UK and travel to Hoo and the rest of Suffolk. Send us pictures for a fixed quote, or call 0345 017 0787.

How do I book?

A close-up, a wider photo and your postcode. Then we’ll agree a date.

DIY kit or professional repair?

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

Landlord and trade work in Hoo

We’re used to working with agents and managing companies. Just send pictures, the address and how to get access.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

Signs you need tile repair in Hoo

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Most people contact us after spotting something like this:

  • Cracked floor tiles
  • Discontinued tiles you cannot replace
  • Damaged tile edges
  • Chips from dropped pans and tools

Before booking anyone

  • Whether the colour is mixed to match
  • Whether the price is fixed and includes VAT
  • What happens if they find more damage
  • Who will actually do the work

How to compare quotes

Why repair rather than replace?

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. A repair is priced on what needs doing, not your postcode. You will see the full price before you book, with nothing added on the day.

Why Hoo customers choose us

  • Every repair guaranteed for a year
  • Free fixed quotes from pictures
  • Nothing taken out or refitted
  • Dust sheets down, tidy finish

Read our prices page.

Hoo and the surrounding area

Hoo is about 9 miles north of Kesgrave, in Suffolk. Wherever you are in the IP13 postcode area, we carry out the work at your property. We cover 731 places in Suffolk, from the larger towns to small villages. We work right across the region, from Hoo to London (76 miles away).

We work across IP13 and the streets around it. Other places close to Hoo include Brandeston (1 mile north-west), Boardy Green (1 mile south), Monewden (1 mile west), Cretingham (2 miles north-west) and Clopton Corner (3 miles south-west). Larger places within reach include Ipswich (11 miles south-west), Felixstowe (15 miles south), Stowmarket (13 miles west), Kesgrave (9 miles south), Woodbridge (6 miles south) and Diss (15 miles north-west).

Landmarks near Hoo

In Hoo, that means homes near Church of St Andrew and St Eustachius and The Chequers pub. Hoo’s nearest station is Wickham Market station, roughly 4.7 miles south-east. Nearby you will also find Parham Hall (3 miles east) and Easton Farm Park (1.3 miles east). For a walk, there’s Martin's Meadows.

Map of Hoo © OpenStreetMap contributors

How we price tile repair

Repairs from £95. There is no area surcharge for Hoo. What changes the price is:

  • The colour and finish to match
  • The material and finish
  • How much damage there is
  • How many items we do on one visit

There are no surprise extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

How to get a fixed quote

You can usually get a fixed price without us visiting. To make it quick:

  • Good light, ideally daylight, without flash glare
  • A close-up of the damage, in focus
  • Where you are, by postcode
  • The material, if you know it

For a price in Hoo, the easiest route is photos: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.