Newcastle upon Tyne · England

Tile Repair for Jesmond homes

Tile repair across Jesmond and nearby, generally in one visit.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Jesmond

About Jesmond

Jesmond is about 1 mile east of Newcastle upon Tyne, in Newcastle upon Tyne. We agree a date that works for you, and you’ll know when to expect us, so there is no waiting around. Our technicians cover 63 places in Newcastle upon Tyne, from the larger towns to small villages.

All of NE2, NE1 and NE6 is covered, from the main roads to the quietest streets. From Vine Lane, Durant Road and Lily Avenue or anywhere nearby, a technician can come to you. Jesmond sits on or near the A167(M), so getting to you is simple. Nearby, we also work in Quayside (1 mile south), Spital Tongues (1 mile west), Westgate (1 mile south-west), Newcastle upon Tyne (1 mile west) and Elswick (2 miles south-west). Within a short drive, we also cover Carr Hill (3 miles south), Denton (4 miles west), Slatyford (3 miles west), Low Fell (4 miles south), Sheriff Hill (3 miles south) and West Denton (4 miles west).

What’s near Jesmond

Our customers here include homes close to Jesmond railway station pub, Royal Grammar School and Castle Leazes, among other places. You will also find Jesmond Parish Church (within half a mile west), Newcastle High School for Girls (under half a mile north-west), St Catherine's RC Primary School (less than half a mile east) and Newcastle University Library (less than half a mile south-west). The closest station to Jesmond is Manors station, about 0.7 miles south. Other landmarks nearby include East Gosforth (0.6 miles north-east) and Museum of Antiquities (0.5 miles south-west). Open spaces near Jesmond include Bent Hill and Havannah Nature Reserve.

Map of Jesmond © OpenStreetMap contributors

How we handle tile repair in Jesmond

A loose or rocking tile may need relaying first, and we’ll tell you. The tile stays where it is, so you do not need to find a spare. We’re frequently asked to fix discontinued tiles you can’t replace and damaged tile edges, across marble, floor and wall tiles and porcelain tiles.

The work is covered for a year after we finish. Just call us if there’s a problem and we will sort it. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Jesmond (NE2, NE1, NE6)
Area hub
Newcastle upon Tyne
Cover
12 months on all our work
Quote
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026

What happens on the day

It’s a tidy, low-fuss visit. We agree the arrival time in advance, protect the area, and get on with the job, which normally takes a few hours. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Ensure the room can be ventilated
  • Point us to the nearest place to park
  • Ensure the area is dry

Getting a price

There’s no need for us to visit first. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.

Get a fixed quote

Read more

Should I try a DIY kit first?

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

Your questions about tile repair in Jesmond

What happens once I’ve sent photos?

We look at the photos and reply with a fixed price and some dates. If we need another angle, we’ll ask.

Can you repair something that is been repaired before?

Generally, yes. Let us know what was used before.

Is there a call-out fee?

We do not add a call-out fee. Your fixed price includes everything.

What information do you need?

A close-up, a wider photo and your postcode. Then we will agree a date.

Can you repair a cracked floor tile without replacing it?

Frequently, yes, as long as it’s still firmly stuck down.

Will there be a smell?

Expect a mild smell while we are working that clears as it cures.

Will the price change on the day?

Your quote covers the damage in the pictures. If there’s more, we’ll tell you before starting.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Honest limits

Some jobs are not right for a repair, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think.

Materials we repair

  • Ceramic tiles
  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Porcelain tiles

Repair or replace: which is better?

Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your photos, so there are no surprises on the day.

Why Jesmond customers choose us

  • Fixed prices from your pictures
  • We leave the room as we found it
  • CHAS, Constructionline and SafeContractor accredited
  • Colour-matched on site

Take a look at our prices page.

Common problems we fix in Jesmond

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

You may need us if you’ve spotted any of these:

  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

Before booking anyone

  • A fixed quote, and whether VAT is included
  • What aftercare is recommended
  • Who turns up on the day
  • How long the guarantee is and what it covers

10 questions to ask before you book

For landlords and businesses

Landlords, letting agents and housing providers in Jesmond use us as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

What tile repair costs

Repairs from £95. We do not charge extra for travel to Jesmond. The price comes down to:

  • How hard the colour is to match
  • Whether old repairs or coatings need taking off
  • Whether we combine several jobs
  • How easy the damage is to reach

There are no surprise extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.

Quotes from your photos

Most quotes are done from pictures alone. To make it quick:

  • Where you are, by postcode
  • A picture taken from further back
  • A coin or ruler next to the damage for scale
  • A close-up of the damage, in focus

For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.