Newcastle upon Tyne · England

Tile Repair for Quayside homes

Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Quayside. Free, fixed quotes from your pictures.

  • Repairs from £95
  • Damaged tile edges
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Quayside

Landlords, agents and businesses in Quayside

For anyone letting property in or around Quayside, we can repair and quote for several addresses together. Send pictures for each one and we’ll come back with a combined price.

Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

How we handle tile repair in Quayside

The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will tell you. We are often asked to fix discontinued tiles you can’t replace and chips from dropped pans and tools, across floor and wall tiles, porcelain tiles and ceramic tiles.

We stand behind the work with a one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Area
Quayside (NE1, NE8, NE99)
County
Newcastle upon Tyne
Warranty
One year on every repair
Quotes
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Last updated
23 October 2026

When to call us in Quayside

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

It’s worth getting a quote if you see:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges
  • Discontinued tiles you cannot replace

Comparing quotes

  • Whether there are any call-out or travel charges
  • How your room will be protected
  • Is the price fixed, and does it include VAT?
  • How long the guarantee is and what it covers

Our hiring checklist

What we do, step by step

It’s a tidy, low-fuss visit. We confirm the time with you beforehand, cover and mask the work area, and get on with the job, which typically takes a few hours. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Mention any earlier repairs or resurfacing
  • Point us to the nearest place to park
  • Plan for the room to be out of bounds to pets and children

How to get a price

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the tiled area, add your postcode and send them over. What comes back is a fixed price, not a guess.

Get a fixed price

Read more

Repairing versus replacing in Quayside

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Prices start from £95. Instead of hourly rates, we price the entire job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.

Why book with us

  • CHAS, Constructionline and SafeContractor accredited
  • Everything repaired in place
  • Rooms protected and left tidy
  • We come to you, anywhere in the UK

Take a look at our prices page.

What affects the price in Quayside

Prices start from £95. Each job gets its own fixed quote. This is what makes a difference:

  • How hard the colour is to match
  • The material and finish
  • Access to the area
  • What kind of damage it is

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you will get a fixed figure.

Getting a price from photos

You can take the pictures on your phone. Just ensure we can see:

  • The postcode, so we can plan the visit
  • Something in shot to show the size
  • Any earlier repairs or coatings
  • A close-up of the damage, in focus

You don’t need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

Common questions in Quayside

Will the price change on the day?

We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.

Is it OK to have pets in the house?

Just keep them out of the work area. We will tell you when the room can be used again.

I rent my home. Can I book you?

We can work for tenants, landlords or agents. Just ensure the landlord agrees.

Is the work guaranteed?

All our work carries a one-year guarantee. We’ll explain what it covers when we quote.

Will there be a smell?

There may be a mild smell during the work, which fades afterwards.

When can you do it?

Your quote comes with available dates. Tell us if you need it done quickly.

Will it make a mess?

No. The work area is masked and covered, and we leave the room clean.

Do I need to be at home?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

Should I try a DIY kit first?

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

If you do try a kit, read the instructions carefully, and give it the full curing time. If it fails, we can still put it right.

Where we work around Quayside

Quayside is about 2 miles north of Gateshead, in Newcastle upon Tyne. Customers in Quayside get the same service as everywhere else we cover: a fixed quote from photos, and a technician at your door on the day. Our technicians cover 63 places in Newcastle upon Tyne, from the larger towns to small villages.

Here we cover the NE1, NE8 and NE99 postcode area. From Mill Road, City Road and Love Lane or anywhere nearby, we can come to you. Nearby, we also work in Westgate (1 mile west), Jesmond (1 mile north), Bensham (1 mile south), Elswick (1 mile west) and Spital Tongues (1 mile north-west). Within a short drive, we also cover Denton (4 miles west), Slatyford (3 miles north-west), Low Fell (3 miles south), West Denton (4 miles west), East Denton (3 miles west) and Gosforth (3 miles north).

Around Quayside

In Quayside, that means homes near North East Futures UTC, The Bridge Tavern and Newcastle Sixth Form College and the streets around them. Nearby too are Christ Church CofE Primary School (0.5 miles north), Castle Leazes (1.1 miles north-west), Newcastle University Library (0.9 miles north) and All Saints' Church (under half a mile north-west). There is a railway station in Quayside itself: Manors station. A little further out are Royal Victoria Infirmary (1 mile north-west) and Royal Arcade (less than half a mile north-west). For a walk, there is Bent Hill.

  • Parks and local facilities nearby include Moot Hall and Precincts Rural District (under half a mile west)
Map of Quayside © OpenStreetMap contributors

Honest limits

A repair isn’t always the answer, and we’ll tell you before we start. We can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer.

What we work on

  • Marble
  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Ceramic tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.