County Durham · England

Tile repair in Mordon, County Durham

Tile repair in Mordon without the cost of replacing. Get a fixed quote from your photos, then we come to you.

  • Repairs from £95
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Mordon?

About our tile repair in Mordon

A loose or rocking tile may need relaying first, and we will say so. The tile stays where it is, so you don’t need to find a spare. We work on porcelain tiles, floor and wall tiles and ceramic tiles, and the jobs we see most are drill holes from removed fittings and cracked floor tiles.

Peace of mind is built in: our one-year guarantee applies to every job, and we explain what it covers before you book. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Mordon (TS21)
Area hub
County Durham
Warranty
A year, on every repair
Quotes
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

DIY kit or professional repair?

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is generally the cheaper route.

Work for landlords and builders

Landlords, letting agents and housing providers in Mordon use us as well as householders. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.

Prices and what affects them

Repairs from £95. We don’t charge extra for travel to Mordon. The price comes down to:

  • Whether we combine several jobs
  • Previous DIY repairs that have to come out
  • How many areas need work
  • Whether it’s a chip, crack, burn or wear

A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you will get a fixed figure.

Getting a price from photos

Phone photos are fine. Make sure they show:

  • Daylight if possible, and no flash reflection
  • Any earlier repairs or coatings
  • A wider photo showing the whole tiled area
  • One sharp close-up of the damage

We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and you’ll get a fixed figure back.

Common problems we fix in Mordon

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

It’s worth getting a quote if you see:

  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Discontinued tiles you can’t replace

Before you book anyone

  • How changes to the job are handled
  • How to look after the finish
  • How your room will be protected
  • Whether there are any call-out or travel charges

10 questions to ask before booking

Should you replace it?

Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Prices start from £95. Set against the cost of replacement, a repair is generally a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Why book with us

  • Every repair guaranteed for a year
  • One visit for most repairs
  • Straight answers about what a repair can do
  • Nothing taken out or refitted

See our full price list.

Honest limits

Honesty matters more than a booking, so here’s what a repair can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly before booking.

Materials we repair

  • Ceramic tiles
  • Natural stone & granite
  • Marble
  • Porcelain tiles
  • Floor and wall tiles

How the visit works

Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, and get on with the job, which normally takes a morning or an afternoon. If anything looks different from your photos, we’ll talk to you before going ahead.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Let us know which floor the room is on
  • Have a window or extractor fan available
  • Make sure the area is dry

Ask for a price

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the tiled area, add your postcode and send them to us. What comes back is a fixed quote, not a guess.

Get a fixed price

Read more

Mordon and the surrounding area

Mordon is about 3 miles east of Newton Aycliffe, in County Durham. Anywhere in TS21, we carry out the work at your property. We cover 329 places across County Durham. We work right across the region, from Mordon to Newcastle upon Tyne (about 25 miles away).

Here we cover the TS21 postcode area. If you’re just outside Mordon, we cover Sedgefield (2 miles north-east), Bishop Middleham (3 miles north), Stillington (3 miles south-east), Butterwick (4 miles north-east) and Fishburn (4 miles north-east). Larger places within reach include Durham (11 miles north), Newton Aycliffe (3 miles west), Bishop Auckland (8 miles west), Spennymoor (7 miles north-west), Seaham (15 miles north) and Peterlee (11 miles north-east).

Around Mordon

Typical jobs here are in homes near Hardwick Hall Country Park and the streets around them. For rail, the closest station is Newton Aycliffe station, about 4.2 miles west. Well-known places in the area include Sedgefield (2.2 miles north-east) and Aycliffe and District Bus Preservation Society (3 miles west).

Map of Mordon © OpenStreetMap contributors

Questions from Mordon

Is there a call-out fee?

No. Our quotes include travel, with the same prices everywhere we work.

Can pets and children be at home?

We ask you to keep children and pets out of the room while we work. The rest of the house is unaffected.

What happens once I’ve sent pictures?

You’ll get a fixed quote back, plus dates. You are under no obligation.

What areas do you cover?

All of County Durham, and the rest of the UK. Travel is included in the price.

Do I have to be there?

Yes. We need access to the room while we work, at a time we agree with you.

Can you repair a cracked floor tile without replacing it?

Usually, if it isn’t loose.

Do you work in Mordon?

We do. Repair technicians travel to Mordon from across the region, with no extra charge for travel.

Can you price it without visiting?

Nearly always. If photos don’t show enough, we’ll ask for another angle.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.