Dumfries and Galloway · Scotland

Tile repair in New Galloway, Dumfries and Galloway

Chip, crack and drill-hole repairs to floor and wall tiles at your home in New Galloway, with a one-year guarantee on every repair.

  • Repairs from £95
  • Cracked floor tiles
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in New Galloway

Tile repair in New Galloway without replacing anything

We repair the tile in place, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll tell you. If you’re dealing with chips from dropped pans and tools and cracked floor tiles, we can help, whatever the material.

All our work is covered by our one-year guarantee, wherever you are in Dumfries and Galloway. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Where
New Galloway (DG7)
Region
Dumfries and Galloway
Guarantee
One year on every repair
Quote
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Updated
23 October 2026
Technician kneeling to repair a kitchen floor

What we are called out for in New Galloway

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Look out for any of the following:

  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Drill holes from removed fittings

Questions to ask before booking

  • How soon you can use it again
  • What aftercare is recommended
  • How long the guarantee is and what it covers
  • Whether a trained technician does the job

Our hiring checklist

Common questions in New Galloway

How do I book?

Some photos, your postcode and how to reach you. On the day, access to the room.

What happens once I’ve sent pictures?

We check the damage, the material and your postcode, then reply with a quote.

Can you do more than one item on the same visit?

Yes. Doing several items on one visit typically costs less than separate visits. Include pictures of each item.

Do you cover New Galloway?

Yes, we do. Repair technicians travel to New Galloway from across the region, with no extra charge for travel.

Do you hold any accreditations?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Can you repair a cracked floor tile without replacing it?

Generally, if it isn’t loose.

Will there be a smell?

It depends on the job, but often a little. Open windows and an extractor fan help.

What areas do you cover?

Across the UK, and that includes New Galloway. Our prices are the same everywhere.

When we’d advise against a repair

A repair is not always the answer, and we’ll tell you before we start. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly before you book.

What we work on

  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Ceramic tiles
  • Marble

What affects the price in New Galloway

Prices start from £95. There are no hourly rates or hidden extras. The price depends on:

  • The type of damage
  • How many areas need work
  • How hard the colour is to match
  • Any earlier repairs that need removing first

Our prices are the same across the UK, with no extra for New Galloway. What changes the price is the job itself: the material, the amount of damage and how many items.

Send pictures for a quote

Good pictures mean an accurate price. Here’s what we find most useful:

  • The postcode, so we can plan the visit
  • Natural light rather than flash
  • A picture taken from further back
  • Details of any past repairs

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole tiled area, we can price the job without visiting.

Work for landlords and builders

Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

We regularly work with letting and managing agents. Send the address, pictures and access details.

DIY repairs versus a professional job

For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

Why repair rather than replace?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. What it costs depends on the type and amount of damage, the material and how many items we do on one visit. We give a fixed price from your photos, so there are no surprises on the day.

Why us?

  • Accredited with CHAS, Constructionline and SafeContractor
  • One price list for the whole UK
  • Dust sheets down, tidy finish
  • Work done at your home or business

Take a look at our full price list.

How the visit works

Visits start with a quick look at the job together. After that, protection goes down around the work area and we start. It normally takes a morning or an afternoon, and we will keep you posted as we go.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Have somewhere for us to park nearby if possible
  • Let us know which floor the room is on
  • Let us know if it has been repaired before

How to get a price

For a price in New Galloway, the easiest route is pictures: one close up, one from further back, plus your postcode. You will get a fixed quote with dates to choose from.

Get a free quote

Advice

Where we work around New Galloway

New Galloway is about 21 miles west of Dumfries, in Dumfries and Galloway. Book a date that suits you, and you will know when to expect us, so you are not left waiting in all day. We cover 138 places across Dumfries and Galloway, from the larger towns to small villages. We work right across the region, from New Galloway to Glasgow (54 miles away).

Every address in DG7 is within our area. Whether you live on High Street, Kirk Road and Old Edinburgh Road or anywhere nearby, a technician can come to you. New Galloway sits on or near the A712 and A762, which makes travel easy. Neighbouring places we cover include St John's Town of Dalry (2 miles north), Crossmichael (9 miles south-east), Glenlochar (10 miles south-east), Moniaive (12 miles north-east) and Castle Douglas (12 miles south-east). Larger places within reach include Gatehouse of Fleet (13 miles south), Creetown (15 miles south-west) and Minnigaff (15 miles south-west).

Landmarks near New Galloway

Locally, our jobs take us to homes close to New Galloway. Nearby you’ll also find Kenmure Castle (0.8 miles south). Open spaces near New Galloway include Little Kenmure Loch.

Map of New Galloway © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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