County Durham · England

Tile Repair in New Hunwick

Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in New Hunwick and across County Durham. Send pictures for a free, fixed quote.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in New Hunwick

Repair or replace: which is better?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.

Why choose Surface Doctor in New Hunwick

  • CHAS, Constructionline and SafeContractor accredited
  • Work done at your home or business
  • Nothing taken out or refitted
  • Every repair guaranteed for a year

Read our full price list.

Tile repair at your home in New Hunwick

The tile stays where it is, so you do not need to find a spare. If a tile moves, it may need relaying first, and we will tell you. Common call-outs are for discontinued tiles you can’t replace and drill holes from removed fittings, in floor and wall tiles, ceramic tiles and natural stone & granite.

A one-year guarantee comes with the work, just as it does everywhere we cover. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
New Hunwick (DL15, DL14)
County
County Durham
Guarantee
One year on every repair
Price
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Page updated
23 October 2026

DIY kit or professional repair?

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

Prices and what affects them

Prices start from £95. Quotes are free and the price is fixed. What we look at:

  • What the surface is made of
  • How easy the damage is to reach
  • Whether old repairs or coatings need taking off
  • Unusual colours or finishes

Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

How to get a fixed quote

Almost every job we do is priced from pictures. This is what to send:

  • Where you are, by postcode
  • One picture of the entire tiled area
  • Daylight if possible, and no flash reflection
  • Any earlier repairs or coatings

A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, include your postcode and send them over. What comes back is a fixed price, not a guess.

New Hunwick and nearby

New Hunwick is about 2 miles south-east of Crook, in County Durham. Wherever you are in the DL15 postcode area, a technician comes to you. We work in 329 places in County Durham, from the larger towns to small villages. Our jobs stretch from New Hunwick to Newcastle upon Tyne (21 miles away).

Every address in DL15 and DL14 is within our area, from the main roads to the quietest streets. That includes homes on Church Lane, Station Road and Oakfields and the roads around them. Neighbouring places we cover include Hunwick (1 mile north), High Grange (1 mile west), North Bitchburn (1 mile west), Escomb (2 miles south) and Howden-le-Wear (2 miles west). Larger places within reach include Durham (8 miles north-east), Consett (13 miles north-west), Newton Aycliffe (7 miles south-east), Bishop Auckland (3 miles south), Spennymoor (4 miles east) and Chester-le-Street (13 miles north-east).

Near you in New Hunwick

Our clients here include homes close to Parkside Sports College, Auckland Castle Park and Hunwick Primary School, among other places. For rail, the closest station is Bishop Auckland station, about 2.4 miles south-east. A little further out are Bishop Auckland Hospital (2.5 miles south-east) and Auckland Castle (2 miles south-east). The countryside around New Hunwick includes Stanley Moss.

Map of New Hunwick © OpenStreetMap contributors

Honest limits

We’d rather lose a job than do one that will not last, so these are the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think before you book.

What we work on

  • Floor and wall tiles
  • Natural stone & granite
  • Ceramic tiles
  • Porcelain tiles
  • Marble

What happens on the day

You don’t need to empty the room. Everything we use comes in the van with us, put protection down and start once you’re happy with the plan. It generally takes a few hours, and you can get on with other things while we’re there.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Point us to the nearest place to park
  • Let us know if it has been repaired before
  • Make sure the room can be ventilated

Ask for a price

Getting a price is easy: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we will reply with a fixed price. Quotes are free and you’re under no obligation.

Get a free quote

Read more

For landlords and businesses

Letting agents often send us photos straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

What we are called out for in New Hunwick

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Look out for these signs:

  • Damaged tile edges
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
  • Cracked floor tiles

What your quote should include

  • Aftercare advice
  • Whether they match the colour on site
  • How your room will be protected
  • Whether there are any call-out or travel charges

10 questions to ask before booking

Questions from New Hunwick

Can you do more than one item on the same visit?

Of course, and it typically saves money. Send pictures of everything together and you’ll get one combined price.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged.

Is it messy?

Very little mess: we sheet and mask everything nearby, and we take our waste away with us.

Is there a guarantee?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

What information do you need?

Send photos through the quote form or call 0345 017 0787, and we will take it from there.

Do you come to New Hunwick?

We do. We send a technician to New Hunwick for every job, with no extra charge for travel.

Do I need to be at home?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

Do you do work for letting agents?

Yes, often. We quote for multiple addresses and fit around tenancy changeovers.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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