Dorset · England
Tile repair in New Town, Dorset
Tile repair across New Town and nearby, done in a single visit in most cases and guaranteed for a year.
- Repairs from £95
- Drill holes from removed fittings
- Chips from dropped pans and tools
Tile repair in New Town, done in place
A loose or rocking tile may need relaying first, and we’ll say so. The tile stays where it is, so you don’t need to find a spare. We work on marble, natural stone & granite and floor and wall tiles, and the jobs we see most are chips from dropped pans and tools and damaged tile edges.
A one-year guarantee comes as standard, so you’re not left on your own once we’ve gone. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Area
- New Town (BH21)
- Area hub
- Dorset
- Guarantee
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Covering New Town
New Town is about 4 miles north of Wimborne Minster, in Dorset. We agree a date that works for you, and we will give you an arrival time in advance, so there’s no waiting around. We cover 462 places in Dorset, from the larger towns to small villages.
Here we cover the BH21 postcode area. You will find streets such as Witchampton Mill and Lawrence Lane, all of which we cover. Close by, we cover Witchampton (1 mile south-west), Gussage All Saints (2 miles north), Tarrant Monkton (3 miles west), Hillbutts (4 miles south) and Abbott Street (4 miles south). Larger places within reach include Christchurch (14 miles south-east), Wimborne Minster (4 miles south), Blandford Forum (7 miles west), Verwood (6 miles east), Shaftesbury (13 miles north-west) and Ferndown (6 miles south-east).
Local landmarks in New Town
In New Town, that means homes near Witchampton Church of England First School and Church of St Mary, among other places.
Questions from New Town
Will it make a mess?
No. The work area is masked and covered, and we take our waste away with us.
Do I have to be there?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
Will there be a smell?
There can be some smell while we work. It clears as the materials cure.
What happens once I’ve sent photos?
We look at the pictures and reply with a fixed price and some dates. If anything’s unclear, we’ll ask for another photo.
Is it OK to have pets in the house?
Yes, as long as they stay out of the room we’re working in. We’ll tell you when the room can be used again.
How soon can you come?
We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.
Can you quote from pictures?
Usually, yes. Clear photos let us give you a fixed price without visiting.
Is repairing better than replacing?
Typically, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.
Nearby places to New Town
Also in New Town
What we do, step by step
Arrival times are agreed in advance. On site, it takes a morning or an afternoon in most cases. We leave the room clean and you’ll know when it can be used.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We match the colour and pattern by hand.
- Finally we seal it to match the tile.
Preparing for the visit
- Tell us about any previous repairs or coatings
- Let us know which floor the room is on
- Open a window if you can
Ask for a price
Getting a quote takes a couple of minutes: take one close-up and one wider shot of the tiled area, add your postcode and send them over. You will get a fixed price, not an estimate.
Related advice
What affects the price in New Town
Prices start from £95. You will not pay by the hour. The price depends on:
- Whether old repairs or coatings need taking off
- How much damage there is
- Where the damage is and how we get to it
- What kind of damage it is
Compared with replacing, a repair is typically a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.
Quotes from your photos
It only takes a minute to photograph the damage. Please include:
- A wider photo showing the entire tiled area
- Details of any past repairs
- Any details about the material
- A clear, close picture of the problem area
There’s no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.
What we cannot put right
To be straight with you, there are a few things a repair will not fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we will give you a straight answer.
Materials we work on in New Town
- Marble
- Floor and wall tiles
- Ceramic tiles
- Porcelain tiles
- Natural stone & granite
Work for landlords and builders
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Hospitality businesses cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.
Common problems we fix in New Town
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Signs it’s time to call us include:
- Cracked floor tiles
- Chips from dropped pans and tools
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
What your quote should include
- When it can be used again
- A fixed quote, and whether VAT is included
- What prep work is covered
- Whether there are any call-out or travel charges
Should you replace it?
Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.
Why us?
- Colours mixed by hand to suit your surface
- Work done at your home or business
- One visit for most repairs
- Accredited with CHAS, Constructionline and SafeContractor
See our prices page.
DIY kit or professional repair?
DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
About our accreditations · Every repair comes with a one-year guarantee.
