Newcastle upon Tyne · England
Toilet Chip Repair in Pelaw
Our technicians come to Pelaw for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Chips on the cistern lid
- Pieces knocked off during fitting
Toilet chip repair at your home in Pelaw
Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that’s what we find. We work on vitreous china, porcelain and toilet pans, and people most often call us about damage from dropped items and chips on the pan or rim.
We guarantee the work for a year. If something is not right in that time, we come back and put it right. Avoid dropping heavy items and clean the outside of the pan gently.
- Where
- Pelaw (NE10, NE6)
- Area hub
- Newcastle upon Tyne
- Warranty
- A year, on every repair
- Price
- From £95. Free, fixed quote from pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Should I try a DIY kit first?
For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and give it the full curing time. If it fails, we can still put it right.
Towns and villages near Pelaw
What else we do in Pelaw
Honest limits
We would rather lose a job than do one that will not last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly.
Materials we repair
- Vitreous china
- Toilet pans
- Pedestals
- Porcelain
- Cisterns & lids
Landlord and trade work in Pelaw
We’re used to working with agents and managing companies. Just send pictures, the address and how to get access.
Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.
Prices and what affects them
Repairs from £95. Every quote is fixed and free. What we look at:
- How many areas need work
- Any earlier repairs that need removing first
- Whether we combine several jobs
- What kind of damage it is
No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.
Quotes from your pictures
We price nearly every job from photos. This is what to send:
- Daylight if possible, and no flash reflection
- Whether it’s been repaired or coated before
- One sharp close-up of the damage
- Where you are, by postcode
If you are in Pelaw and want a price, pictures are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.
Repairing versus replacing in Pelaw
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. Set against the cost of replacement, repairing generally costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.
What you get with us
- Nothing taken out or refitted
- Accredited with CHAS, Constructionline and SafeContractor
- Repair technicians who travel to you, UK-wide
- We leave the room as we found it
Take a look at our prices page.
FAQs for Pelaw
Do you do work for letting agents?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
Can you fix a cracked toilet that leaks?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
When can you do it?
It depends on the time of year and where you are. Send photos with your postcode and we’ll reply with the earliest dates.
What happens after I send pictures?
We review the pictures and send a fixed quote.
Is there a call-out fee?
No. Our quotes include travel, with the same prices everywhere we work.
I’m a tenant. Can you help?
We can work for tenants, landlords or agents. Just make sure the landlord agrees.
What information do you need?
Just pictures, your postcode and a contact number. On the day, we only need access to the room.
Can I add another job to the visit?
Yes. Combining jobs on one visit brings the cost down. Include pictures of each item.
What happens on the day
There’s not much you need to do on the day. Show us the job, point us to the room, and we will get on with it. Most visits take an hour or two, including clearing up.
- We clean and dry the damaged area.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Before we arrive
- Tell us if there are stairs or a lift
- Ensure the area is dry
- Tell us about any previous repairs or coatings
Get a quote
Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire toilet, we can give you a fixed price without visiting.
Read more
Covering Pelaw
Pelaw is about 2 miles east of Gateshead, in Newcastle upon Tyne. Our repair technicians come to homes and businesses in Pelaw and nearby villages, so there is no workshop to go to. We work in 63 places in Newcastle upon Tyne.
We cover every part of the NE10 and NE6 postcode area and the streets around it. Whether you live on Field Lane, Green Lane and Grange Road or anywhere nearby, we can come to you. With the A185 close by, Pelaw is easy for our technicians to reach. Nearby, we also work in Bill Quay (1 mile north-east), Heworth (1 mile south-west), Felling (1 mile west), Leam Lane Estate (1 mile south) and Follingsby (1 mile south-east). We also work in nearby towns such as Newcastle upon Tyne (4 miles north-west), Bensham (3 miles west), Denton (6 miles north-west), Slatyford (6 miles north-west), Low Fell (3 miles south-west) and West Denton (7 miles north-west).
Near you in Pelaw
Our clients here include homes close to St Alban's Catholic Primary School, Church of St Mary and Thomas Hepburn Community Academy and the streets around them. Other local landmarks include Heworth Grange School (less than half a mile south-west) and Hodkin Park (1.8 miles south-west). For rail, the closest station is Heworth station, about 0.5 miles west. Well-known places in the area include North East Bus Museum (0.5 miles south) and Newcastle upon Tyne Castle (2.8 miles north-west). Not far away are WWT Washington.
- Parks and local facilities nearby include County Borough of Gateshead (2.2 miles west)
Common problems we fix in Pelaw
Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
People normally call us after spotting something like this:
- Pieces knocked off during fitting
- Chips on the pan or rim
- Marks on the outside of the pan
- Chips on the cistern lid
Questions to ask before booking
- The length of the guarantee and what it covers
- Whether cleaning and preparation are in the price
- Whether they match the colour on site
- Aftercare advice
About our accreditations · Every repair comes with a one-year guarantee.
